Software Support Engineer Jobs in India

Provide on-site support for POS, hardware, software, and networking issues. Install and configure POS machines, switches, routers, printers, laptops, desktops, andperipherals. Install Windows OS and troubleshoot basic Windows/Linux issues. Troubleshoot printers, barcode scanners, receipt printers, cash drawers, and other POSperipherals. Diagnose hardware, software, network, connectivity, and power-related issues. Perform basic LAN, Wi-Fi, IP, and network troubleshooting. Lay, crimp, terminate, and patch Ethernet/network cables. Test systems after installation or repair. Respond to service requests and coordinate with internal teams when required. Maintain service records and complete assigned requests within timelines. Travel to client locations as required

As a Software Support Engineer, your main responsibility will be to help customers and users with software-related issues. You will be the first point of contact for users who face challenges while using our software, and your goal is to resolve these issues efficiently.Key Responsibilities:- Troubleshoot Software Issues: Identify and resolve software problems reported by customers, ensuring they have a smooth experience.- Provide Technical Support: Offer guidance and assistance to users via phone, email, or chat, addressing any inquiries they may have about the software.- Document Solutions: Record and maintain detailed logs of customer interactions and solutions provided to enhance the knowledge base and improve future support.- Collaborate with Development Teams: Work closely with software developers to report severe issues and provide user feedback for ongoing improvements.- Train Users: Conduct training sessions or create user manuals to educate customers on how to use the software effectively.Required Skills and Expectations:- A bachelors degree in Computer Applications (B.C.A) or Science (B.Sc) is essential for this role.- Freshers are welcome, so you should be eager to learn and develop your skills in software support.- Strong communication skills are important, as you will be interacting with customers regularly.- A basic understanding of software applications and troubleshooting procedures is preferred.- A problem-solving mindset and the ability to work well under pressure are vital for success in this position.

We are looking for an IT Hardware Engineer who will be responsible for managing and supporting hardware systems to ensure smooth operations. This role is ideal for candidates with a solid understanding of IT hardware components and a passion for troubleshooting and maintenance.Key Responsibilities:- Hardware Installation and Maintenance: Install, configure, and maintain hardware components like servers, desktops, printers, and networking equipment to ensure optimal performance.- Troubleshooting and Repair: Diagnose hardware issues and provide timely repairs or replacements, minimizing downtime and maintaining productivity.- System Upgrades: Assess current hardware systems and execute upgrades as needed to keep technology current and efficient.- Inventory Management: Maintain an organized inventory of hardware components and supplies, ensuring that necessary parts are available for repairs and upgrades.- Documentation: Keep accurate records of hardware configurations, maintenance activities, and troubleshooting steps to assist in future support and planning.- Collaboration: Work with other IT staff and departments to provide hardware support and ensure compatibility with existing systems.The ideal candidate should have a minimum of 2 to 5 years of experience in IT hardware engineering. A 12th-grade education is essential. Candidates must possess strong problem-solving skills, attention to detail, and the ability to work effectively in a team. Good communication skills are crucial for collaborating with colleagues and explaining technical issues clearly. A willingness to continuously learn about new technologies is expected as technology evolves rapidly.

We are looking for a motivated Software Engineer to design, develop, test, and maintain software applications. The candidate should have good programming skills, problem-solving ability, and a willingness to learn new technologies.Key ResponsibilitiesDevelop, test, and maintain software applications.Write clean, efficient, and maintainable code.Analyze business and technical requirements.Debug and resolve software issues and bugs.Work with developers, designers, testers, and other teams.Participate in code reviews and software testing.Develop and integrate APIs and databases.Maintain technical documentation.Follow software development standards and best practices.Stay updated with new technologies and development tools.Required SkillsKnowledge of programming languages such as Java, Python, C#, JavaScript, or C++.Understanding of SQL and databases.Basic knowledge of HTML, CSS, and web technologies.Familiarity with Git/version control.Good logical thinking and problem-solving skills.Basic communication and teamwork skills.QualificationsB.E./B.Tech/B.Sc./MCA in Computer Science, IT, or a related field

As a Computer Hardware Engineer, you will work in our Bangalore office, contributing to the design, development, and testing of computer hardware components. This full-time role requires a Diploma in a relevant field and 1 to 3 years of experience.Key Responsibilities:- Design Hardware Components: Develop designs for various hardware components such as circuit boards and processors, ensuring they meet specifications and performance standards.- Testing and Validation: Perform rigorous testing of hardware designs to identify and fix any issues, ensuring reliable performance in real-world scenarios.- Troubleshooting: Diagnose hardware problems and implement effective solutions quickly to minimize downtime and maintain system efficiency.- Documentation: Create and maintain detailed technical documentation for designs, testing procedures, and troubleshooting steps to ensure clarity and future reference.- Collaboration: Work closely with software engineers and other team members to ensure hardware and software integration is seamless and efficient.Required Skills and Expectations:Candidates should have strong analytical skills and the ability to think critically to solve problems. Proficiency in hardware design tools and familiarity with circuit design is essential. Understanding of electronics and computer architecture is expected. Good communication skills are necessary for effective team collaboration. Candidates must be detail-oriented, capable of working on multiple projects, and committed to meeting deadlines. A proactive attitude towards learning and staying updated on industry trends will be highly valued. Only male candidates are considered for this position.

We are looking for a Software Engineer to join our team in Saharanpur. This role requires a dedicated professional with 1 to 2 years of experience and a relevant professional degree. As a Software Engineer, you will be involved in developing and maintaining software applications that meet our clients' needs. Key Responsibilities:- Software Development: Design, develop, and implement software applications based on project requirements, ensuring high performance and responsiveness.- Code Review: Regularly review code written by team members for quality, compliance with standards, and best practices to maintain code integrity.- Testing and Debugging: Conduct thorough testing and debugging of applications to identify and resolve issues, ensuring software reliability and user satisfaction.- Collaboration: Work closely with cross-functional teams, including designers and other engineers, to create seamless user experiences and meet project deadlines.- Documentation: Maintain clear documentation of software processes, development procedures, and user guides to support future maintenance and user training.Required Skills and Expectations:- Candidates should possess strong programming skills in languages such as Java, Python, or C#, along with familiarity with frameworks and tools relevant to software development.- A solid understanding of software development methodologies, such as Agile, will be essential to fulfill project roles effectively.- Excellent problem-solving abilities and a keen attention to detail are critical for troubleshooting and optimizing applications.- Good communication skills are necessary to collaborate with team members and understand project requirements effectively.- A strong willingness to learn new technologies and adapt to changing project needs is expected from all applicants.

We are hiring a Resident Engineer (L2 - Backup Solution) for F1 InfoTech Pvt. Ltd. at Lodhi Road, Delhi. We are looking for an experienced IT professional with 5+ years of experience in enterprise backup infrastructure, server administration, and storage management. The candidate will be responsible for providing Level-2 onsite support, monitoring backup jobs, performing backup and restore operations, troubleshooting hardware and software issues, managing storage capacity, and ensuring high availability of backup infrastructure. The role also involves incident management, change management, vendor/OEM coordination, documentation, reporting, and participation in disaster recovery activities. Candidates should have hands-on experience with enterprise backup solutions, Windows Server, Active Directory, and storage systems. B.E./B.Tech./MCA with OEM backup solution certification is preferred. This is a full-time onsite role, 6 days working (9:00 AM-6:00 PM), offering a salary of 5-6 LPA along with PF, ESI, health insurance, and career growth opportunities. Immediate joiners will be preferred.If You are Interested Please Share Ur CV

About the RoleWe're looking for a creative and detail-oriented Software Designer to join our growing team. You'll be responsible for designing intuitive, user-friendly digital experiences for web and mobile applications used by clients across India and global markets.You'll collaborate closely with product managers, developers, and stakeholders to transform ideas into visually appealing and highly functional products.Key ResponsibilitiesDesign modern, user-centric interfaces for web and mobile applications.Create user flows, wireframes, mockups, and interactive prototypes.Conduct UX research and translate insights into design improvements.Build scalable design systems and reusable UI components.Ensure consistency across products while following brand guidelines.Collaborate with developers to ensure accurate implementation of designs.Optimize interfaces for responsiveness, accessibility, and usability.Iterate on designs based on user feedback and business goals.Stay updated with the latest UI/UX trends, tools, and design best practices.Required SkillsStrong proficiency in Figma.Experience with wireframing, prototyping, and design systems.Solid understanding of UI/UX principles.Knowledge of responsive and mobile-first design.Ability to solve complex user experience problems.Strong communication and collaboration skills.Excellent attention to detail and visual design fundamentals.Preferred SkillsAdobe Photoshop & Illustrator.Motion design or micro-interactions.Framer or Webflow.Basic understanding of HTML, CSS, and frontend development.Experience working with SaaS, enterprise, or consumer products.QualificationsBachelor's degree in Design, Computer Science, Multimedia, or a related field (preferred).1-5 years of experience in UI/UX or Product Design.A strong portfolio showcasing real-world design projects is mandatory.What We OfferOpportunity to work on exciting national and international projects.Collaborative and innovation-driven work environment.Career growth and continuous learning opportunities.Competitive salary based on experience and skills.Flexible work options depending on the location and project requirements.LocationsMumbaiIf you're passionate about creating exceptional digital experiences and want to work on products that make an impact, we'd love to hear from you.

As a Desktop Support Engineer, you will be responsible for providing technical support to computer users within the company. This includes setting up new computers, troubleshooting software and hardware issues, and ensuring all systems are running smoothly. You will also be responsible for maintaining inventory of computer equipment and assisting with network troubleshooting.Key responsibilities:- Install and configure computer hardware and software- Troubleshoot technical issues and provide timely solutions- Maintain and update inventory of computer equipment- Assist with network troubleshooting and setupRequired skills and expectations:- 1-7 years of experience in desktop support- I.T.I. education- Strong knowledge of computer hardware and software- Excellent problem-solving skills- Ability to work independently and in a team- Good communication skills- Willingness to work full time and in an office setting- Male candidates preferred

Able to troubleshoot hardware problems, and able to support hardware team, able to give technical support and telephone support. He is responsible to keep uptime of all respective stations. He is responsible to maintain up-time for all respective station. He have hardware knowledge. He can able to maintain computer hardware. Ready for travelling in Gujrat. Able to troubleshoot hardware problems, application issue.

We are looking for a proactive and efficient Technician to join our IT Department, who will be trained and responsible for daily IT task and managing internal IT infrastructure.Installing and troubleshooting computer networks and systems locally and remotely including Camera and printers.Website support and maintenance. Managing local and remote Data backup, Data safety and security Maintaining inventory of all IT assets of the company including records for repairs and maintenance. Prepare purchase order for IT / advert requirements as per company process including vendor management. Being updated with IT Act & rulesIn-house Crewing software, Marlins test system support. Manage things related to advertising on social media, job portals and keep track to monitor the growth and modification strategy.

Junior Computer Hardware EngineerKey ResponsibilitiesInstallation, maintenance, and repair of computer systems and peripheralsDiagnosing hardware faults and providing timely solutionsAssembling and upgrading systemsNetwork troubleshooting (basic to advanced for senior role)Ensuring smooth functioning of IT infrastructureRequirementsFor Junior Engineer:Diploma/Certification in Hardware & NetworkingBasic knowledge of computer hardware and troubleshootingFreshers or 0-2 years experienceFor Senior Engineer:2+ years of hands-on experience in hardware engineeringStrong troubleshooting and diagnostic skillsKnowledge of networking, servers, and system managementAbility to handle independent assignmentsCandidates will have to visit the client's venue to troubleshoot and solve the hardware issues

We are looking for a motivated and skilled Laptop Service Engineer to join our team in Mumbai. This role is ideal for individuals who have a passion for technology and are eager to learn. You will mainly be responsible for troubleshooting and repairing laptops to ensure they function optimally.Key Responsibilities:1. Diagnosing Issues: You will identify hardware and software problems in laptops by performing thorough inspections and tests.2. Repairing Hardware: You will replace or repair faulty components, such as keyboards, displays, and circuit boards, ensuring all repairs meet quality standards.3. Software Installation: You will install and configure operating systems and necessary software, ensuring laptops are ready for use by customers.4. Customer Support: You will provide assistance to customers by explaining repairs and answering any questions they may have about their devices.5. Maintaining Records: You will keep accurate records of repairs and services completed, including updating the inventory of parts used.Required Skills and Expectations:Candidates should be familiar with basic laptop hardware and software systems. Attention to detail is critical to ensure the quality of repairs. Strong problem-solving skills and the ability to work under pressure are essential. As this is an entry-level position, a willingness to learn and adapt is highly valued. Male candidates are preferred for this position, and applicants should have completed at least the 10th grade.

Handling onsite service calls for branded Laptop, Desktop & Monitor

Job Title: Technical Support Engineer Company: Magnum Solutions Department: Technical / Service Support Job Summary:Magnum Solutions is seeking a Technical Support Engineer who can deliver excellent technical service and support to our clients. The role includes handling CCTV installations, networking, system troubleshooting, and on-site maintenance to ensure smooth and efficient operations.

Component level debugging, Testing and technical support of microcontroller based LED based Display Systems and Fingerprint based Attendance Recording Systems having interfaces like RS232,RS485,Ethernet, Wifi,Bluetooth, USB,etc.

Goregaon, Mumbai 0-1 YearResponsibilities:Troubleshoot hardware & software issuesInstall & configure systems, printers, applicationsBasic network (LAN/Wi-Fi) supportSystem updates & IT asset managementSkills:Basic hardware + software knowledgeWindows / MS Office familiarityBasic networking (IP, DNS)Problem-solving skills

Job Description for Software Developer/ Support Engineer:We are looking for a .net Software Developer/ Support Engineer to build and implement functionalprograms. The employee will work with other Developers and Product Managers throughout thesoftware development life cycle.In this role, he should be a team player with a keen eye for detail and problem-solving skills. If youalso have experience in agile frameworks and popular coding languages (e.g. JavaScript), wed like tomeet you.Your goal will be to build efficient programs and systems that serve user needs.Responsibilities: Work with developers to design algorithms and flowcharts Produce clean, efficient code based on specifications Integrate software components and third-party programs Verify and deploy programs and systems Troubleshoot, debug and upgrade existing software Gather and evaluate user feedback Recommend and execute improvements Create technical documentation for reference and reporting Develop an initial Implementation plan based on client's requirements andavailable resources Advise clients on the configuration of the system to support their businesspractices Support clients in working through implementation issues and potentialroadblocks Perform installation and configuration of software Working closely with the development teams to integrate the Platform Creation and Implementation of scripts as per the product/projectcustomization Provide documentation and end-user training for applications Providing internal training to team to ensure proper handshake of knowledgetransfer. Post development monitor and support ERP solution in shipsRequirements:- Proven experience as a Software Developer, Software Engineer or similar role Familiarity with Agile development methodologies Experience with software design and development in a test-drivenenvironment Knowledge of coding languages (C#, JavaScript, Jquery & .net) Experience with databases, spec

Responsibilities:Hardware Design & Development:Design, develop, and test computer hardware components and systems, including circuit boards, microprocessors, memory devices, input/output (I/O) interfaces, and other peripheral devices.Create detailed technical specifications, block diagrams, and schematics for new hardware designs.Select appropriate electronic components (ICs, passives, connectors) based on performance, cost, availability, and reliability requirements.Prototyping & Testing:Build and test prototypes of new hardware designs, performing rigorous functional, performance, stress, and reliability testing.Conduct debugging, fault isolation, and root cause analysis of hardware issues using specialized test equipment.Verify designs against specifications and industry standards.Schematic Capture & PCB Layout:Utilize Electronic Design Automation (EDA) tools for schematic capture and oversee or perform Printed Circuit Board (PCB) layout design, ensuring signal integrity and manufacturability.Collaborate with PCB fabricators and assemblers to ensure quality production.System Integration:Integrate hardware components with firmware, operating systems, and application software to ensure seamless system functionality.Work closely with software and firmware development teams to define hardware-software interfaces.Documentation & Compliance:Create and maintain comprehensive design documentation, including design specifications, test plans, test reports, manufacturing instructions, and Bill of Materials (BOMs).Ensure all hardware designs comply with relevant industry standards (e.g., PCIe, USB, Ethernet), regulatory requirements (e.g., EMI/EMC, RoHS, WEEE), and safety certifications.Troubleshooting & Debugging:Diagnose and resolve complex hardware issues, perform root cause analysis, and implement corrective actions throughout the product lifecycle.Provide technical support for manufacturing and field issues related to hardware.Research & Innovation:Stay updated with the latest advancements in computer hardware technology, microarchitectures, and industry trends.Contribute to research initiatives and explore innovative solutions for future product development.Collaboration:Work effectively in a cross-functional team environment, collaborating with mechanical engineers, software developers, firmware engineers, quality assurance, and manufacturing teams.Local Communication:Communicate complex technical concepts clearly and concisely. Fluency in Marathi and Hindi is beneficial for local team collaboration. Excellent English proficiency is essential for technical documentation, design reviews, and interaction with global partners or resources.

We are looking for a proactive and efficient Technician to join our IT Department, who will be trained and responsible for daily IT task and managing internal IT infrastructure. Installing and troubleshooting computer networks and systems locally and remotely including Camera and printers. Website support and maintenance. Managing local and remote Data backup, Data safety and security Maintaining inventory of all IT assets of the company including records for repairs and maintenance. Prepare purchase order for IT / advert requirements as per company process including vendor management. Being updated with IT Act & rules In-house Crewing software, Marlins test system support. Manage things related to advertising on social media, job portals and keep track to monitor the growth and modification strategy.

* Install, configure, maintain, and troubleshoot IT infrastructure, laptops, desktops, servers, and UPS.* Support printers, scanners, and other peripherals.* Resolve hardware, software, OS, application, LAN, Wi-Fi, and connectivity issues.* Provide remote and on-site support to customers and field engineers.* Troubleshoot hardware failures and perform preventive maintenance.* Manage service tickets, assets, and technical documentation.* Coordinate escalations, repairs, replacements, and technical resolutions.* Ensure SLA compliance, system security, and customer satisfaction.

Key ResponsibilitiesHardware Installation and Maintenance Install, configure, and maintain computer hardware, peripheral devices, andelectronic systems. Perform preventive and corrective maintenance for desktops, laptops, printers,servers, and related equipment. Ensure proper hardware performance, upgrades, and replacements as required. Manage hardware inventory, spare parts, and asset tracking processes.Testing and Troubleshooting Diagnose and resolve complex hardware issues and system failures eiciently. Conduct detailed hardware testing, system diagnostics, and root cause analysis. Use advanced diagnostic tools and testing equipment for troubleshooting. Ensure timely resolution of hardware-related incidents and minimize downtime.Technical Support Provide advanced technical support for hardware and system-related issues. Support end-users with hardware configurations, software installations, andtechnical guidance. Coordinate with vendors and service providers for repairs and warranty-relatedmatters. Mentor and guide trainee and junior hardware engineers.Documentation and Reporting Maintain accurate records of hardware assets, maintenance activities, andtechnical documentation. Prepare technical reports, maintenance logs, and troubleshootingdocumentation. Develop and update standard operating procedures for hardware support andmaintenance.Safety and Compliance Ensure compliance with safety standards, ESD (Electrostatic Discharge)precautions, and organizational policies. Maintain a safe and organized work environment while handling hardwarecomponents and tools. Ensure adherence to quality standards and technical best practices.Process Improvement and Learning Recommend improvements in hardware processes, maintenance practices, andsystem reliability. Stay updated with the latest hardware technologies, tools, and industry trends. Participate in technical training programs and knowledge-sharing sessions.