Quality Coach Jobs in India

To Create & Implement Business Plan for meeting sales & Revenue Create an inspiring team environment with an open communication culture. Set clear team goals. Delegate tasks and set deadlines. Oversee day-to-day operation. Achieving the monthly targets in a high-pressure performance driven competitive environment Monitor team performance and report on metrics. Motivate team members. Discover training needs and provide coaching. Listen to team members feedback and resolve any issues or conflicts. Interviewing and training new team member, assigning specific tasks to other team members, and monitoring the team's sales performance. Motivating the team and creating an atmosphere of healthy competition. Interact with Senior and Mid-level working professionals in a consultative manner. Check and build participation interest in various Executive education programs offered by top Indian and International Institutions. Develop unique strategies with CXO's to make the team S&M positive which eventually lead to make the vertical P&L positive. Collaborating with marketing teams to execute promotional activities. Ensuring compliance with company policies and industry regulations. Providing regular performance feedback to the sales team. Implementing effective sales strategies to maximize revenue.

Job Title: Quality Analyst cum Trainer [Australian Process/Immediate Joiners Preferred]Location: GurugramDepartment: Sales ProcessReports To: Operations ManagerEmployment Type: Full-Time________________________________________Job Summary:We are seeking a detail-oriented and proactive Quality Analyst cum Trainer to join our team. The ideal candidate will be responsible for evaluating team performance, identifying quality issues, and delivering effective training sessions to improve productivity and ensure compliance with company standards. This dual role requires strong analytical skills, excellent communication, and a passion for continuous improvement.________________________________________Key Responsibilities:Quality Assurance (QA): Monitor and evaluate daily interactions of calls for adherence to quality standards. Analyze performance data and identify trends, gaps, and areas for improvement. Create and maintain QA reports, scorecards, and dashboards. Provide regular feedback and coaching to team members to enhance quality performance. Assist in developing and updating quality checklists and SOPs. Collaborate with Sales Leads and Managers to address quality concerns and drive improvements.Training: Develop and deliver onboarding and refresher training programs for new and existing employees. Conduct training needs analysis using performance data and feedback. Create training content, manuals, and e-learning modules tailored to business requirements. Maintain training records, assessments, and feedback forms. Evaluate training effectiveness and implement improvements. Coordinate cross-functional training sessions and workshops.________________________________________Qualifications & Skills: Bachelors degree in any discipline. 2+ years of experience in a Quality Analyst or Trainer role (preferably both). Excellent English communication and presentation skills as its an Australian Process. Strong analytical and problem-solving skills. Proficiency in MS Office and QA tools (e.g., CRM systems, LMS, QA software). Ability to manage multiple priorities and work in a fast-paced environment. High attention to detail and commitment to continuous improvement.________________________________________Preferred: Experience in [Industry: e.g., BPO, Customer Service, Healthcare]. Certification in Quality Assurance or Training (e.g., Six Sigma, TTT, or equivalent).________________________________________Salary: As per industry standards Shift Timing: Shift Timings is from 06:00 AM to 03:30 PM IST, as we operate within the Australian International Process. Office Location: Our office is located at Gurugram, Sector 48. Transportation Services: Please note that we do not provide any transportation services such as cab facilities, nor do we offer any reimbursement for transportation expenses.

Quality Analysis Audit the calls taken by the agents to ensure high quality Communication and Feedback Conduct team briefs as scheduled by the work force management team and inline with the weeklyfocus agenda set by the Operations Managers. Ensure regular feedback is given to Agents with regards to action plans that have been set Reporting and Administration Track and accurately update operational performance for Agents on a weekly basis. Compiling and sending reports as required by the business for relevant updates. Customer Satisfaction Drive the focus on improving the customer experience on every interaction through call listening,quality checking, coaching and feedback. Training the agentsTraining the newly inducted agents about the campaigns and regularly interacting with them tomaintain and upgrade the quality of calls

Trainer Required for Quality Seed Grower in Skill development-The role of trainer is to train candidates in Skill development centreQualification B. Sc. (Agriculture / Horticulture / Botany)GraduateM Sc (Agriculture / Horticulture / Botany)Post Graduate(Agriculture/ Seed technology/ Genetics and Plant breeding/ Plant Biotechnology)Graduate(Agriculture / Horticulture / Botany/Biotechnology/ Seed Technology)Diploma in Agiculture/ Seed technology(after 10+2)Graduate with 10+2 in ScienceExperience- 1 to 5 Year of experience (Preferred) freshers can also applyRoles and responsibility- The major role of the trainer is to train Student in the domain according to the guidelines given. Follow the guide lines of Project and accordingly theory and practical will be given Schedule classes according to the project guidelines.Key skills- Good Communication, Knowledge of MS office, should be presentable, able to resolve queries of the students.Job Type: Full-timePay: ?12,000.00 - ?20,000.00 per monthSpeak with the employer

Communication skills,Team leadership skills, Reporting skillsProductivity,Confidentiality,Problem solvingAbility to create and update documentation

Strong knowledge TechnicalTo train 10th/12th passed out students in Automotive Manufacturing technologySound knowledge in Mechanical- automobile subjects, to train the students as per syllabusShould be able to connect with the students and guideAge Minimum 26 years

Job descriptionStrong Know TechnicalTo train 10th/12th passed out students in Automotive Manufacturing technologySound knowledge in Mechanical and automobile subjects, to train the students as per syllabusShould be able to connect with the students and guideAge Minimum 26 yearsSalary - 18-30 KIndustrial updates and good knowledge about shop-floor practicesProduction (preferably related to auto industry)Sheetal Tanwar

Production & Quality Automobile Trainer - GurgaonJob descriptionStrong Know TechnicalTo train 10th/12th passed out students in Automotive Manufacturing technologySound knowledge in Mechanical and automobile subjects, to train the students as per syllabusShould be able to connect with the students and guideIndustrial updates and good knowledge about shop-floor practicesProduction (preferably related to auto industry)Age Minimum 26 yearsSalary - 18-30 KSheetal Tanwar