Phone Banking Officer Jobs in India

Key ResponsibilitiesMake outbound calls to prospective and existing customers.Explain products, services, and promotional offers to customers.Generate leads and identify potential sales opportunities.Schedule appointments or meetings for the sales team.Answer customer inquiries and provide accurate information.Maintain detailed records of customer interactions and call outcomes.Follow up with customers regarding inquiries, quotations, or service requests.Achieve daily, weekly, and monthly call and conversion targets.Handle customer objections professionally and effectively.Update customer information in CRM systems or databases.Coordinate with sales and customer service teams to ensure customer satisfaction.Adhere to company communication standards and call scripts where applicable.

We are looking for a dedicated Phone Banking Officer to join our team in Noida Sector 127. In this role, you will assist customers with their banking needs through phone communication, ensuring excellent service and support.Key Responsibilities:1. Customer Support: Handle inbound and outbound calls from customers, providing information on banking services, account inquiries, and resolving issues efficiently.2. Account Management: Assist customers with account-related processes such as balance inquiries, fund transfers, and updates to personal information while maintaining confidentiality.3. Problem Resolution: Identify customer concerns and provide appropriate solutions, ensuring a high standard of service and customer satisfaction throughout the call.4. Documentation: Maintain accurate records of customer interactions and transactions in our system, ensuring all data is up-to-date and compliant with company policies.5. Team Collaboration: Work closely with other team members and departments to ensure seamless service delivery and to escalate complex issues when necessary.To be successful in this role, you should have excellent communication and interpersonal skills, possess a problem-solving attitude, and exhibit a strong commitment to customer service. A graduate degree is required, and candidates with 0-1 year of experience in customer service or banking will be preferred. You must be comfortable working from our office environment and be willing to adapt to a fast-paced work setting.

As a Phone Banking Officer, you will play a crucial role in providing exceptional customer service through phone interactions. You will assist customers with their banking needs while ensuring all processes adhere to company policies.Key Responsibilities:- Customer Support: Handle incoming calls from customers, addressing their inquiries and providing solutions to banking-related issues in a courteous and professional manner.- Account Management: Assist customers with account-related requests such as balance inquiries, transaction details, and setting up new services, maintaining accuracy in all interactions.- Product Promotion: Inform customers about various bank products and services, encouraging them to take advantage of offerings that suit their needs.- Problem Resolution: Identify and resolve any issues that customers encounter, escalating complex problems to supervisors as necessary while maintaining clear communication.- Data Entry: Accurately document customer interactions and update account information in the banking system to ensure records are up to date.Required Skills and Expectations:Candidates should have excellent communication skills, allowing them to convey information clearly and effectively. A friendly and welcoming attitude is essential when interacting with customers. Strong listening skills will help you understand customer needs better. Basic computer skills are necessary for data entry and managing customer accounts. You should be detail-oriented and capable of managing multiple tasks simultaneously. A high school diploma (12th pass) is required, and prior experience is a plus, although not mandatory. Being a team player and willing to learn will be key to your success in this role.

WE ARE HIRING..Company : Yes BankJob Location : Airoli, MumbaiDesignation : Phone Banking OfficerProcess : Outbound Voice Process (Insurance Sales)Qualification : Graduation Experience : 1 to 5 yearsMax age 35 yearsSalary : 18,000 - 29000 Monthly + Other BenefitsJob Role & Responsibilities:-1. Will have to handle calls of the yes bank.2. Solving the queries of the existing customer of yes bank.3. Have to maintain good and healthy relation with the customers.4. Have to pitch them about the banking products.(Insurance)5. This process will be a domestic outbound voice process.Regards,Krupali KambliHR Executive - 9653145058Plada Infotech Service Limited

Job Title- Phone Banking OfficerJob Role - Selling of life insurance through calling ,Data is Provided by the company .Salary- Max 3LPA to 3.25 LPAQualification - GraduationAge -Max-30Location - Mumbai, PuneInterested Candidate Can Share Resume on 8126101397

Company Name - India First life Insurance CompanyProfile - Phone Sales ManagerJob Role - Selling of life insurance through callingData and leads are provided by the companyLocation - Kolkata , Ahmedabad , Pune , Hyderabad

Urgently HiringPosition 1 : TelecallerExperience :6 Months +Position 2 : B2B TeleSales Executive Experience : 1 Year Gender : FemaleSector : Tour & TravelSalary : Approx 20 KJoining Immediately Location : New DelhiTiming : 9am to 6 PmJoining Process : Through InterviewPhone Number: 09123100318Mail id : hr.bmarks@gmail.com

A phone banker's job is to help customers with their banking needs by providing information, resolving issues, and offering products and services

Dear Candidates,We are hiring for Assistant Manager (Work from Office)- Noida sector 128.Assistant Manager - Upto 5 lpa - Graduates with 2+ year of experiencePlease ensure no gap in studies/ no backlogs. Open to work in shifts as in days/noon/night .It will be rotational.HAS TO BE A GRADUATEUrgently Hiring for -1.Role - Phone Banking officer Officer2.Process Voice Process / Inbound Calls / approx. 80-100 calls per day (WORK FROM OFFICE)3.Job Type Full Time4.Industry - Banking5.Location- Noida sector 1286. This role is rotational shift and week offs 24/7 rotational shifts. Work hours for Women 6:30 am to 9:30 Pm rotational shifts, 1 days week off on rotational basis7.Week offs Any Random 1 days off / No Fixed Consecutive Offs8.Eligibility Fluent in English and must be a Graduate /Post Graduate/ Fresher .

Hiring for Phone banking officer.Location: - Noida/Chennai/MumbaiShift Timing: - 24/7 rotational shifts and week offs. No Night shifts for femalesNo transport facility is providedOnly Annual performance bonus and no monthly incentivesKey Responsibilities: Be the best for our customers by- Displaying complete onus to customers queries / problems- Delivering service with requisite courtesy and accuracy- Adhering to product and process requirements, with nil errors- Escalating customer issues to the right internal stakeholders- Effectively resolving customer complaints at the first instance, with excellent customer satisfaction scores Ensure process efficiency and effectiveness by- Complying to service and sales guidelines- Achieving Call Quality targets- Resolving customer queries at the first instance of contact, with minimum call handling time Cross-sell / upsell set products like- Loans and mortgages- Priority / elite accountsQualifications:Optimal qualification for success on the job is: Graduate or Postgraduate from a recognized institution. 0- 5 years relevant role in voice customer service.Role Proficiencies:For successful execution of the job, the candidate should possess the following: Proficiency in systems related to Banking transactions and services. Good communication skills in both English and local language. Excellent lead generation and conversion skill. Ability to handle pressure and meet deadlines. Ability to successfully work as a part of a team. High sales orientation to meet the sales targets consistently. Teamwork, verbal and written excellence, resilience and highly motivated for developing a new department.Interested can contact on 7827275412

Key Responsibilities: Be the best for our customers by- Displaying complete onus to customers queries / problems- Delivering service with requisite courtesy and accuracy- Adhering to product and process requirements, with nil errors- Escalating customer issues to the right internal stakeholders- Effectively resolving customer complaints at the first instance, with excellent customer satisfaction scores Ensure process efficiency and effectiveness by- Complying to service and sales guidelines- Achieving Call Quality targets- Resolving customer queries at the first instance of contact, with minimum call handling time Cross-sell / upsell set products like- Loans and mortgages- Priority / elite accounts

URGENT HIRING in Corporate BANK Employment Notice in Phone Banking Officer. Male And Female Both Can Apply For This Post. JOB ROLL - Phone Banking Officer. Skill Must Good Communication. Good Behavior. Basic Computer Knowledge. Age Limit 18 to 35 Year. Salary 18000 to 28000 per Month . Job Location As per Your Pin Code Wise. Minimum Qualification Required 12th Pass Or Graduate. Additional Nature of job is Full Time .

- Good communication skills in English, Candidate needs to clear Versant post HR & Ops round (minimum score required is 4)- Fresher candidates Graduation is mandatory - Experienced candidates : Grad/Under Grad with minimum 1 year experience in sales profile or BPO - Inbound process + upselling- 1 Rotational off- Shuttle services available till nearest metro station- Timings for Female candidates: 8 am to 6pm (any 9hr shift window between this timings)- Timings for Male candidates: 8 am to 8pm (any 9hr shift window between this timings)

We have vacant of 5 Phone Banking Officer Jobs in Tirumalagiri, Hyderabad, Telangana, for Freshers Educational Qualification : Higher Secondary Skill Microsoft Office,Communication Skills etc.

ON / DESIGNATION Phone Manager BancassuranceBAND / GRADE Executive Trainee (Off Role) / Executive (On Role)JOB RESPONSIBILITIES Calling and identifying potential customers from allocated campaigns Convincing prospects about products Ensure timely call backs and follow-ups for closure of sales Ensure correct information is provided to the customer on calls Fulfill all company-established policy obligations Ensuring 80% Login to issuance Retain continuous awareness of transactions, sales and keep relative

To Attend the inbound calls of customers in Retail Liabilities and process the queries & requests to customer's satisfaction.To identify and convert the opportunities for cross selling (banking product) on customer's call. Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues.Complete the logs specified by the process (End-of-day target).Adherence to Information Security norms & quality process norms.To be aware of and comply with any updates about the process.Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.

We are hiring for customer care executive ( PBO)- phone banking officerAge should be 18 to 32Need excellent communication

we have huge opening in bank and bpo for telecaller inbound and outbound Hiring for Vacation Rental - Voice Process.Work From OFFICE - MaladSHIFT : 12pm-3:30am(IST) ROTATIONAL Excellent Verbal coms in EnglishREQUIREMENTHSC FRESHER or GRAD FRESHER / Experienced Age - 18 years to 55yearsIn hand Salary 16k fixed after all deduction(Based on Profile)Working : 5 days (6 HOURS WORKING , 2 Week Off RotationalOnly during training (5-6weeks) it will be 9hrs working , once training is cleared shifts would be 5:30hrs per day

We are Hiring Phone Banking Executive job Location for Mohalieducation Min Graduation fresher and Exp Both Can Applysalary 11000 to 15500/month + Incentive

We are looking for 17 Phone Banking Officer Posts in Jamshedpur,West Bengal,Bihar,Kharagpur,Murshidabad,Medinipur,Burdwan,Durgapur,Bankura,Birbhum with deep knowledge in Communication Skills,Non Voice,Inbound and Required Educational Qualification is : Higher Secondary, Other Bachelor Degree, B.A, B.Arch, B.C.A, B.B.A, B.Com, M.A, M.C.A, M.Com

Dear Candidates,We are hiring for Phone Banking Officer (Work from Office)- Noida sector 128.Assistant Manager - Upto 5 lpa - Graduates with 2+ year of experiencePlease ensure no gap in studies/ no backlogs. Open to work in shifts as in days/noon/night .It will be rotational.HAS TO BE A GRADUATEUrgently Hiring for -1.Role - Phone Banking officer Officer2.Process Voice Process / Inbound Calls / approx. 80-100 calls per day (WORK FROM OFFICE)3.Job Type Full Time4.Industry - Banking5.Location- Noida sector 1286. This role is rotational shift and week offs 24/7 rotational shifts. Work hours for Women 6:30 am to 9:30 Pm rotational shifts, 1 days week off on rotational basis7.Week offs Any Random 1 days off / No Fixed Consecutive Offs8.Eligibility Fluent in English and must be a Graduate /Post Graduate/ Fresher .

Hi we are hiring for one of the leading insurance company Profile :- Phone Banking OfficerJob role :- Through calls sell the insurance products to the customer & handle the walking customer as well CTC :- 2lpa - 3.25lpa + incentive + On roll job Job location :- MumbaiQualification :- Graduation completed .Exp.:- Fresher & experience both can apply .Only Female candidates & Gujarati speaking candidates are required.Direct Apply :- https://forms.gle/EptnDYobD6ABdJip7 OR call - 7302599924 8126101397Also, join our Linkedin group for more job updates: https://www.linkedin.com/groups/9547666/Thanks & Regards .

Profile - Phone sales OfficerProduct - InsuranceJob Profile - Selling of Insurance through calling