Passenger Handling Jobs in India

As an Airport Ground Staff member, you will play a crucial role in ensuring the smooth operations and safe management of airport services. This position is ideal for individuals who are looking to start their career in the aviation industry and wish to work in a dynamic environment.**Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in, boarding, and baggage handling, ensuring a pleasant experience during their journey.- **Baggage Handling:** Safely load and unload luggage from aircraft, taking care to minimize damage and ensure proper handling.- **Customer Service:** Address passenger inquiries and concerns promptly while providing information about flight schedules and airport services.- **Coordination with Airlines:** Collaborate with airline representatives to facilitate smooth operations during busy periods, including flight departures and arrivals.- **Safety Protocols:** Adhere to all safety regulations and procedures to maintain a secure environment for both passengers and staff.- **Team Collaboration:** Work closely with other ground staff members, including security and maintenance teams, to ensure efficient operations at the airport.To succeed in this role, candidates should have strong communication skills, a friendly demeanor, and a customer-focused attitude. You should be able to work well in a team and handle stressful situations calmly. Being punctual and reliable is essential, along with a willingness to learn and adapt in a fast-paced environment. A positive attitude and the ability to work flexible hours are also important for this role.

As an Airport Guest Relationship Executive in Ranchi, you will play a vital role in ensuring a positive experience for travelers at the airport. Your main focus will be on assisting guests with their needs and providing excellent customer service.Key Responsibilities:1. **Guest Assistance**: Greet and assist guests as they arrive at the airport, answering any questions they may have and guiding them to the right services.2. **Information Provision**: Provide accurate and timely information regarding flights, check-in procedures, and airport facilities to help guests navigate their travel experience smoothly.3. **Problem Resolution**: Address any concerns or issues that guests may encounter, and work to resolve them promptly and professionally.4. **Feedback Collection**: Gather feedback from guests about their experiences and report this information to the management to help improve services.5. **Team Collaboration**: Work alongside other airport staff to coordinate services and ensure a seamless experience for all guests.Required Skills and Expectations:Candidates should have strong communication and interpersonal skills to effectively interact with diverse guests. Attention to detail is essential for providing accurate information. A friendly and approachable demeanor will help in creating a welcoming environment. While experience is not mandatory, a strong willingness to learn and adapt to the fast-paced airport environment is expected. Basic computer skills and the ability to work in a team are also important for this role.

As an Airport Customer Service Associate in Kolkata, you will play a vital role in ensuring travelers have a pleasant experience at the airport. Your main goal will be to assist passengers with their needs and provide excellent customer service.Key Responsibilities:1. **Passenger Assistance**: Greet and help passengers with check-in, boarding, and general inquiries. You will answer questions and guide them through the airport processes to ensure a smooth journey.2. **Information Providers**: Share information about flights, gate changes, and airport facilities. Keeping passengers informed is important for their comfort and travel efficiency.3. **Problem Solving**: Address any issues that arise, such as baggage delays or scheduling conflicts. You will need to think quickly and offer solutions to enhance the travel experience.4. **Safety Compliance**: Ensure that all safety protocols are followed at all times. You will be responsible for upholding standards that keep passengers and the airport secure.Required Skills and Expectations:The ideal candidate should have a positive attitude and strong communication skills to interact effectively with passengers from diverse backgrounds. Freshers are welcome, but a completed 12th-grade education is required. You should be able to work in a fast-paced environment and handle multiple tasks efficiently. A team-oriented mindset and a commitment to providing excellent service are essential for this role. Being punctual and maintaining a professional appearance is also important in this position.

As an Air Ticketing Executive, you will be a key team member responsible for handling ticketing processes for customers. Your role will involve interacting with clients, providing them with valuable travel information, and ensuring a smooth booking experience.**Key Responsibilities:**- **Ticket Booking:** Assist customers in booking airline tickets based on their travel needs, ensuring accurate input of details and prompt confirmation.- **Customer Support:** Provide information about flight schedules, fare options, and policies, addressing any questions or concerns clients may have.- **Record Keeping:** Maintain accurate records of ticket sales, cancellations, and client interactions to ensure compliance and streamline future bookings.- **Payment Processing:** Handle payment transactions securely and accurately, providing customers with receipts and ensuring security protocols are followed.- **Change Management:** Manage any changes or cancellations to existing itineraries, keeping customers informed and finding suitable alternatives.- **Coordination with Airlines:** Liaise with airlines for updates on flight status, schedule changes, and promotions to keep customers informed and provide updated travel options.**Required Skills and Expectations:**Candidates should have a strong attention to detail, ensuring all bookings are accurate and customer needs are met. Excellent communication skills are essential for interacting with customers and airline representatives. A basic understanding of ticketing systems and procedures is preferred, although training may be provided for beginners. Being organized and able to handle multiple bookings simultaneously is crucial. A friendly demeanor and willingness to assist customers will enhance their experience and encourage repeat business.

Join our team as an Airport Ground Staff member in Kolkata, India. This entry-level position is ideal for 12th-pass candidates with a passion for aviation and customer service. Key Responsibilities:1. **Passenger Assistance**: Greet and assist passengers during their journey, ensuring they have all necessary information and feel comfortable while boarding and disembarking.2. **Check-in Services**: Handle check-in procedures, including verifying passenger travel documents, checking luggage, and issuing boarding passes to ensure a smooth travel experience.3. **Baggage Handling**: Oversee the loading and unloading of baggage, ensuring all items are handled with care and delivered to the correct destination.4. **Customer Queries**: Address passenger queries and concerns promptly, providing accurate information about flights, gate numbers, and facilities within the airport.5. **Safety Compliance**: Ensure adherence to safety and security protocols at all times, contributing to a safe flying environment for all passengers.Required Skills and Expectations:Candidates should possess strong communication skills, as interacting with diverse individuals is essential. A polite demeanor and excellent customer service orientation are crucial for this role. Ability to work in a fast-paced environment and adapt to changing situations is important. Teamwork, punctuality, and a reliable work ethic will help in providing outstanding service to travelers. Previous experience is not required, making this a great opportunity for freshers looking to start their careers in the aviation industry.

We are looking for committed and motivated Airport Ground Staff to join our team in Patna, India. This role is ideal for individuals who are passionate about the aviation industry and enjoy working in a dynamic environment. Key responsibilities include:- **Passenger Assistance:** Help passengers with check-in procedures, luggage handling, and boarding processes to ensure a smooth travel experience. You will guide them to the correct gates and provide information about their flights.- **Baggage Handling:** Manage the loading and unloading of luggage onto and off the aircraft. Proper handling is vital to prevent damage and ensure that all passenger belongings are accounted for.- **Customer Service:** Address passenger queries and concerns in a friendly and efficient manner. You will play a key role in creating a positive impression of the airline.- **Safety Protocols:** Ensure compliance with safety regulations and protocols. You will support the implementation of health and safety measures at the airport.- **Team Collaboration:** Work closely with other airport staff and departments to ensure a high level of operational efficiency. Teamwork is essential for maintaining effective airport operations.Required skills include strong communication and interpersonal abilities, the ability to work under pressure, and a dedication to customer service. You should be adaptable, as airport environments can change rapidly. A basic level of computer proficiency is also beneficial for managing check-in systems. Commitment and a professional attitude are essential in this full-time role.

We are seeking dedicated Airport Staff to ensure smooth operations at the Bhopal Airport. This is a full-time position suitable for candidates with 0 to 6 years of experience and a minimum education level of 12th pass. Key Responsibilities:1. **Customer Assistance**: Help passengers with check-in processes, baggage handling, and any inquiries they may have about their flights.2. **Ticketing and Check-in**: Manage ticketing services, assist with boarding passes, and ensure that the check-in procedures are followed correctly to maintain efficiency.3. **Safety Compliance**: Follow airport safety regulations and procedures to ensure the security and safety of passengers and staff.4. **Luggage Management**: Handle baggage and cargo with care, ensuring all items are loaded and unloaded correctly and efficiently.5. **Operations Coordination**: Work closely with other airport departments to ensure smooth transit for passengers, coordinating when necessary.Required Skills and Expectations:Candidates should have excellent communication skills, as interacting with passengers and team members is crucial. Being detail-oriented and able to handle stress in busy situations is essential. A friendly and approachable attitude is required to provide effective assistance. Additionally, candidates should be punctual, reliable, and willing to work in shifts, including weekends and holidays. Adaptability and teamwork are vital to maintain a cooperative work environment at the airport.

We are looking for a dedicated Airport Manager to oversee daily operations at our Mumbai airport. This role is essential for ensuring a smooth travel experience for passengers and efficient functioning of airport services.As an Airport Manager, you will be responsible for managing various airport operations. You will coordinate with airlines, ground staff, and security to ensure all flights operate on time. Ensuring health and safety protocols are followed is crucial. You will handle passenger issues, work to resolve complaints, and improve customer satisfaction. Additionally, you will monitor resources, including staff and equipment, to optimize airport efficiency. Key responsibilities include:1. **Flight Coordination**: Manage the scheduling and ground handling of flights to minimize delays and enhance passenger services.2. **Team Management**: Supervise and train airport staff, ensuring that all employees understand their roles and responsibilities for effective operation.3. **Safety and Compliance**: Implement safety regulations and ensure compliance with aviation laws and standards.4. **Customer Service**: Address passenger queries and concerns, aiming to provide a positive travel experience for everyone.To succeed in this role, you should possess strong communication and problem-solving skills. Being organized and able to work in a fast-paced environment is crucial. A background in customer service or airport operations is an advantage, but not required. Most importantly, a passion for travel and helping people is essential in this position.

We are seeking enthusiastic individuals for the role of Ground Staff in Hyderabad. This position is suitable for candidates with experience ranging from 0 to 6 years, and a minimum education of 12th pass is required. The job is full-time and will be based in the office. **Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in, boarding, and baggage handling, ensuring a smooth and pleasant travel experience. - **Ticketing Support:** Assist with ticket requests and confirmations, providing accurate information to customers regarding flight details and services.- **Baggage Services:** Manage the handling and transportation of luggage, ensuring it is loaded and unloaded safely and efficiently.- **Information Services:** Provide clear and timely information to passengers about flight schedules, delays, and any other inquiries, enhancing customer satisfaction.- **Safety and Security Compliance:** Adhere to safety regulations and security protocols to maintain a safe environment for passengers and staff.**Required Skills and Expectations:**Candidates should possess strong communication and interpersonal skills to interact with passengers effectively. A customer-centric attitude is essential to provide excellent service. Being organized and detail-oriented is crucial for managing tasks accurately. Basic knowledge of flight operations and airport procedures is beneficial, although not mandatory. Ability to work in a team and handle high-pressure situations is expected. Flexibility in work hours, including weekends and holidays, is important to meet operational demands.

As an Airport Guest Relationship Executive in Hyderabad, you will be the first point of contact for passengers arriving at the airport. Your role is crucial in ensuring a pleasant experience for travelers. You will be expected to perform a variety of tasks aimed at enhancing guest relations.**Key Responsibilities:**- **Guest Assistance:** Provide information and assistance to guests as they navigate through the airport, helping with inquiries about flights, services, and facilities.- **Check-In Support:** Assist passengers with the check-in process, ensuring a smooth and efficient experience for everyone.- **Issue Resolution:** Address any concerns or complaints from passengers, striving to resolve issues promptly and effectively to maintain a positive atmosphere.- **Feedback Collection:** Gather feedback from guests regarding their experiences, sharing insights with management to improve service quality.- **Safety Protocols:** Ensure that all safety and security protocols are followed, contributing to a safe environment for guests and staff.**Required Skills and Expectations:**- Strong communication skills in English and local languages, enabling clear interactions with diverse passengers.- Excellent interpersonal skills, allowing you to build rapport with guests and handle challenging situations gracefully.- Ability to work in a fast-paced environment, managing multiple tasks while maintaining attention to detail.- A positive attitude and a customer-oriented mindset, ensuring that every guest feels valued and respected.- Basic computer skills for managing records and providing information as needed.This role is ideal for individuals looking to begin their career in hospitality or customer service, particularly in the airport environment.

We are looking for enthusiastic individuals to join our team as Airport Customer Service Associates in Mumbai. In this role, you will help passengers have a smooth and pleasant experience at the airport.

As an Airport Customer Service Associate in Ranchi, India, you will play a vital role in ensuring a pleasant travel experience for passengers. This position is suitable for candidates with little to no experience, making it an excellent entry point into the aviation industry. Key Responsibilities:1. **Passenger Assistance**: Greet passengers warmly, provide information about flights, and assist with check-in procedures. Your friendly approach will help travelers feel welcome and informed.2. **Baggage Handling**: Help passengers with their baggage inquiries, ensuring all luggage is checked in correctly and efficiently. You will ensure that bags are labeled properly to avoid any confusion.3. **Communication**: Maintain regular communication with airline staff and other departments to relay important flight information. Clear communication is essential for smooth operations and customer satisfaction.4. **Problem Resolution**: Address passenger concerns or complaints promptly and professionally. Your ability to listen and resolve issues will enhance the overall customer experience.5. **Documentation**: Ensure all necessary paperwork is completed accurately, including boarding passes and baggage tags. Attention to detail is crucial to prevent any operational errors.Required Skills and Expectations:Candidates should possess strong communication skills and a friendly demeanor to interact effectively with diverse passengers. Attention to detail, a problem-solving attitude, and the ability to work under pressure are essential. A commitment to providing excellent service and a willingness to learn will set you apart in this role.

As an Airline Ground Staff member in Kolkata, you will play a crucial role in ensuring smooth airport operations. Your main focus will be on providing excellent customer service and assisting passengers throughout their journey. Key responsibilities include:- **Check-in Assistance**: You will help passengers with the check-in process, ensuring they have the necessary documents and guiding them through self-service kiosks if applicable.- **Baggage Handling**: You will assist in the safe loading, unloading, and transportation of luggage, ensuring all bags are tagged and reach the correct destination.- **Customer Service**: You will respond to passenger inquiries and concerns, providing information about flight schedules, gate changes, and other essential services to enhance their travel experience.- **Coordination with Crew**: You will communicate effectively with airline crew and ground teams to ensure timely departures and arrivals, addressing any operational issues that may arise.- **Emergency Response**: You will be trained to handle emergencies and assist in evacuating passengers when necessary, ensuring safety at all times.To excel in this role, you should possess good communication and interpersonal skills, demonstrating a friendly and helpful attitude toward passengers. A basic understanding of airline operations will be beneficial. You should be detail-oriented, capable of multitasking, and able to work well under pressure. A willingness to learn and adapt in a fast-paced environment is essential. A minimum educational qualification of 12th grade is required, with 0-1 years of experience preferred.

As a Ground Staff member based in Kochi, you will play a crucial role in ensuring that airport and airline operations run smoothly and efficiently. Your responsibilities will include:- **Check-in Assistance**: Support passengers during the check-in process, verifying their identification and travel documents to ensure a seamless start to their journey.- **Baggage Handling**: Help manage luggage, including checking in, loading, and unloading bags, while ensuring all items are handled with care.- **Customer Service**: Provide friendly and efficient support to passengers, answering their questions and addressing any concerns to enhance their travel experience.- **Boarding Management**: Assist with the boarding process, ensuring passengers board in an orderly manner and follow airport regulations.- **Safety and Security Checks**: Participate in safety protocols by conducting security checks on passenger baggage and reporting any suspicious behavior to maintain a secure environment.- **Communication**: Liaise with other staff and departments to ensure that all operational matters are coordinated effectively, keeping everyone informed of important updates.Candidates should have a minimum of a 12th-grade education and be comfortable working in a busy environment. You should possess strong communication skills, be detail-oriented, and have a friendly demeanor. Experience in customer service is a plus but not mandatory; we welcome freshers. A willingness to work in shifts, including weekends and holidays, is essential for this full-time office role.

We are looking for dedicated individuals to join our team as Airport Ground Staff in Indore, India. This role is suitable for candidates with little to no experience and requires a commitment to providing excellent service to passengers.Key Responsibilities:- **Customer Service**: Greet passengers warmly and assist with check-in procedures, ensuring a smooth experience.- **Baggage Handling**: Safely manage and load passenger luggage, ensuring it reaches the correct destination.- **Coordination with Airlines**: Work closely with airline personnel to facilitate boarding processes and resolve passenger issues.- **Ensure Safety Compliance**: Follow all safety regulations and procedures to maintain a secure environment for passengers and staff.Required Skills and Expectations:Candidates should possess strong communication skills, as clear interaction with passengers and team members is essential. A friendly demeanor and a willingness to help are vital in providing an excellent customer experience. Attention to detail is important, especially when handling baggage and ensuring compliance with safety regulations. The ability to work in a fast-paced environment is necessary, as airport operations can be time-sensitive. Teamwork and adaptability are important, as responsibilities may change throughout the day. Candidates must also hold a 12th-grade certificate and be male, meeting the specific gender requirement for this role.

As an Airport Ground Staff member in Kanpur, India, you will play a crucial role in ensuring smooth airport operations. With no prior experience required, this full-time position is open to candidates who have completed their 12th grade education.Key Responsibilities:1. Passenger Assistance: You will help passengers with check-in procedures, including ticket verification and baggage handling, ensuring a pleasant travel experience.2. Baggage Management: You will be responsible for managing the loading and unloading of luggage, making sure it is handled with care and transported safely to the correct destination.3. Customer Service: Providing excellent customer service is vital. You will answer queries, resolve issues, and offer essential information to passengers.4. Safety and Security: You will maintain safety protocols and assist with security checks to ensure a secure environment for passengers and staff.5. Coordination with Airlines: You will communicate and collaborate with airline personnel to confirm flight schedules and assist with boarding processes.Required Skills and Expectations:Candidates must possess strong communication skills in English and the local language to interact effectively with passengers. A friendly and patient demeanor is essential for excellent customer service. Attention to detail is crucial for handling baggage and ensuring compliance with safety regulations. Candidates should be able to work in fast-paced environments and manage time effectively. Being a team player is necessary to collaborate with colleagues and other airport staff.

We are seeking dedicated Airport Ground Staff in Bhopal, India, to manage essential responsibilities that ensure a smooth journey for all passengers. This is a full-time position suitable for candidates with 0 to 2 years of experience. Ideal candidates will be male and have completed their 12th grade.Key Responsibilities:1. **Passenger Assistance**: Greet and assist passengers at the airport, providing information about flights, boarding processes, and luggage handling.2. **Check-in Services**: Manage the check-in process, including verifying tickets and IDs, weighing baggage, and issuing boarding passes.3. **Luggage Handling**: Oversee the loading and unloading of luggage from the aircraft, ensuring all items are handled with care and delivered to the correct destinations.4. **Coordinating with Teams**: Work closely with different teams, including security, cabin crew, and baggage services, to ensure all operations run efficiently.5. **Safety Protocols**: Follow all safety guidelines and airport regulations to maintain a secure environment for passengers and staff.Required Skills and Expectations:Candidates should possess strong communication skills to interact effectively with passengers and teams. A good understanding of customer service is essential, as you will be the first point of contact for travelers. The role demands physical stamina, as it may require lifting luggage and standing for long periods. A proactive attitude and the ability to work in a fast-paced environment are crucial for success in this position.

As an Air Ticketing Executive, you will play a vital role in assisting customers with their travel needs. This position requires you to manage ticket bookings, provide excellent customer service, and handle inquiries efficiently. Your main responsibilities and required skills will include:**Key Responsibilities:**- **Ticket Booking:** Handle the booking process for air tickets, including reserving seats and processing payments promptly to ensure a seamless travel experience for customers.- **Customer Assistance:** Respond to customer inquiries, helping them with ticket changes, cancellations, and special request handling while maintaining high satisfaction levels.- **Fare Inquiries:** Provide accurate information regarding ticket prices, discounts, and packages, ensuring customers are well-informed about their options.- **Documentation Handling:** Prepare and manage necessary travel documentation, such as e-tickets and itineraries, ensuring compliance with airline regulations.- **Problem Resolution:** Address and resolve customer complaints and issues in a professional manner, demonstrating problem-solving skills and a customer-first mindset.**Required Skills and Expectations:**- Strong communication skills to effectively interact with customers and provide clear information.- Basic computer proficiency, with the ability to work on ticketing software and handle online bookings easily.- Attention to detail to ensure accuracy in bookings and documentation, minimizing errors that could affect travel plans.- A team player who can collaborate with colleagues to achieve departmental goals while maintaining individual accountability.- Willingness to learn and adapt to the fast-paced travel industry, especially concerning airline policies and ticketing procedures. Candidates with 0 to 6 years of experience, including freshers, are encouraged to apply, provided they have completed at least the 12th grade.

Job Overview:Ground Staff are responsible for handling all on-ground operations at airports to ensure the safe, smooth, and efficient functioning of flights. They assist passengers during check-in, boarding, and baggage handling, and coordinate with flight and maintenance teams for on-time departures and arrivals.Key Responsibilities:1. Passenger HandlingAssist passengers at check-in counters and boarding gates.Verify passenger documents (tickets, ID, visa, etc.).Provide flight information and guidance regarding baggage, boarding time, and gates.Handle passenger queries, requests, and complaints professionally.Assist special needs passengers (elderly, disabled, unaccompanied minors, etc.).2. Baggage HandlingTag, load, and unload baggage safely and efficiently.Operate conveyor systems and baggage carts.Ensure correct baggage delivery to flights and reclaim areas.Handle lost, delayed, or damaged baggage cases.3. Ramp OperationsDirect aircraft to parking bays using signals or radio communication.Assist in loading and unloading cargo and catering supplies.Coordinate aircraft refueling, cleaning, and maintenance support.Inspect runways and parking areas for safety and cleanliness.4. Coordination and CommunicationMaintain clear communication between flight crews, ground control, and airport departments.Ensure flight schedules are maintained with minimum delays.Report any irregularities or safety issues to the supervisor or duty officer.5. Safety and ComplianceFollow all aviation safety and security regulations.Conduct safety checks and ensure ground handling equipment is functioning properly.Maintain confidentiality and adhere to company policies.Skills and Competencies:Excellent communication and interpersonal skills.Strong organizational and multitasking ability.Knowledge of airport codes, schedules, and procedures.Ability to work under pressure and handle stressful situations calmly.Basic computer literacy (MS Office, check-in software, etc.).Teamwork and customer service orientation.Educational Qualification:Minimum: 10+2 (Higher Secondary) or equivalent.Preferred: Diploma or certification in Aviation, Airport Management, or Hospitality.Experience:Entry-level positions available for freshers.

Job Overview:Ground Staff are responsible for handling all on-ground operations at airports to ensure the safe, smooth, and efficient functioning of flights. They assist passengers during check-in, boarding, and baggage handling, and coordinate with flight and maintenance teams for on-time departures and arrivals.Key Responsibilities:1. Passenger HandlingAssist passengers at check-in counters and boarding gates.Verify passenger documents (tickets, ID, visa, etc.).Provide flight information and guidance regarding baggage, boarding time, and gates.Handle passenger queries, requests, and complaints professionally.Assist special needs passengers (elderly, disabled, unaccompanied minors, etc.).2. Baggage HandlingTag, load, and unload baggage safely and efficiently.Operate conveyor systems and baggage carts.Ensure correct baggage delivery to flights and reclaim areas.Handle lost, delayed, or damaged baggage cases.3. Ramp OperationsDirect aircraft to parking bays using signals or radio communication.Assist in loading and unloading cargo and catering supplies.Coordinate aircraft refueling, cleaning, and maintenance support.Inspect runways and parking areas for safety and cleanliness.4. Coordination and CommunicationMaintain clear communication between flight crews, ground control, and airport departments.Ensure flight schedules are maintained with minimum delays.Report any irregularities or safety issues to the supervisor or duty officer.5. Safety and ComplianceFollow all aviation safety and security regulations.Conduct safety checks and ensure ground handling equipment is functioning properly.Maintain confidentiality and adhere to company policies.Skills and Competencies:Excellent communication and interpersonal skills.Strong organizational and multitasking ability.Knowledge of airport codes, schedules, and procedures.Ability to work under pressure and handle stressful situations calmly.Basic computer literacy (MS Office, check-in software, etc.).Teamwork and customer service orientation.Educational Qualification:Minimum: 10+2 (Higher Secondary) or equivalent.Preferred: Diploma or certification in Aviation, Airport Management, or Hospitality.Experience:Entry-level positions available for freshers.

Job descriptionWork Role:Ground Staff are responsible for assisting passengers during check-in, boarding, and departure processesDuties include handling baggage, providing flight information, ensuring passenger safety, and coordinating with airline and security teams for smooth airport operationsStaff also manage ticketing, boarding passes, and customer inquiries at the terminalProfessionalism, patience, and strong communication skills are essential for maintaining service quality and airline reputation.Benefits:Company-provided accommodation near airport locationsCab facility available for pick-up and drop across shiftsDaily meal allowance or in-shift meals providedComprehensive medical and insurance coverage for employeesUniform and grooming support as per airline standardsOpportunities for career growth and skill development within the aviation sector.Role: Ground StaffIndustry Type: Aviation

As an Airport Terminal Services Agent in Gorakhpur, you will be an essential part of the airport operations team. This role is ideal for freshers and requires a minimum education level of 12th pass. You will work full-time from the office, providing support to passengers and ensuring smooth airport processes.**Key Responsibilities:**- **Customer Assistance:** Greet and assist passengers at the airport, helping them with queries, boarding passes, and check-in procedures.- **Check-in Support:** Facilitate the check-in process for flights by verifying passenger documents and luggage, ensuring a hassle-free experience.- **Baggage Handling:** Coordinate the safe handling and transfer of luggage, ensuring it is loaded and unloaded efficiently to minimize delays.- **Information Dissemination:** Provide up-to-date information regarding flight schedules, gate changes, and terminal facilities to passengers and staff.- **Issue Resolution:** Handle and resolve passenger complaints or concerns promptly and professionally, ensuring customer satisfaction.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal communication skills are crucial for interacting with passengers and team members effectively.- **Customer Service Orientation:** A friendly and helpful attitude is necessary to assist passengers and create a positive atmosphere.- **Attention to Detail:** Ability to pay attention to details while processing passenger information and checking in luggage.- **Team Player:** Work collaboratively with other airport staff to ensure smooth operations.- **Problem-Solving Skills:** Ability to think quickly and resolve issues that arise during passenger interactions or operational processes.

Join our dynamic team in Kolkata as an Airport Operations Executive, where you will play a vital role in ensuring smooth airport operations. Ideal candidates are enthusiastic and eager to learn, with a passion for the aviation industry.As an Airport Operations Executive, your key responsibilities will include:1. **Customer Service**: Assist passengers with check-in, boarding, and inquiries to ensure a positive travel experience.2. **Flight Coordination**: Monitor flight schedules and communicate relevant updates to passengers and airline staff.3. **Baggage Handling**: Ensure the proper handling, loading, and unloading of baggage while maintaining records and addressing any issues that arise.4. **Safety Compliance**: Follow all safety and security regulations to guarantee the safety of passengers and staff during airport operations.5. **Team Collaboration**: Work closely with different teams, including security and ground staff, to ensure seamless operations and effective communication.To succeed in this role, candidates must possess strong communication skills to interact with passengers and team members effectively. A keen attention to detail is essential for managing schedules and handling baggage. Being adaptable and able to work under pressure will also be important, as airport operations can be fast-paced. Previous experience is not required, making this an excellent opportunity for recent graduates or those looking to start a career in aviation. A minimum of a 12th-grade education is required.

We are looking for an enthusiastic Airport Representative to join our team in Kolkata. This role is perfect for individuals with a passion for customer service and communication skills. As an Airport Representative, you will be the first point of contact for travelers, ensuring a pleasant experience at the airport.Key Responsibilities:- **Greeting Passengers**: Welcome travelers and assist them with their check-in process to ensure a smooth start to their journey.- **Providing Information**: Offer clear and accurate information about flights, airport facilities, and services available to passengers.- **Assisting with Luggage**: Help passengers with their luggage and ensure it is handled properly, providing guidance on baggage claim procedures.- **Handling Queries**: Address any questions or concerns that travelers may have, resolving issues efficiently and professionally.- **Coordinating with Airlines**: Work closely with airline staff to relay important information and manage passenger flow during busy periods.Required Skills and Expectations:Candidates should have completed at least their 12th grade. Strong communication skills in English and local languages are essential for effective interaction with diverse travelers. A friendly and professional demeanor is expected, along with the ability to work under pressure in a fast-paced environment. Flexibility in working hours is necessary, as airport operations require early mornings, late nights, and weekends. Taking initiative and demonstrating a proactive attitude will help you succeed in this role.

As an Airport Guest Relationship Executive in Kolkata, your primary role is to ensure a positive experience for every guest by providing top-notch customer service. This full-time position is open to freshers who have completed their 12th grade.**Key Responsibilities:**- **Welcome Guests:** Greet all guests with warmth and friendliness as soon as they arrive, making them feel valued and comfortable.- **Assist with Inquiries:** Answer guests' questions and provide information about airport services, flight details, and facilities in a clear and helpful manner.- **Handle Complaints:** Listen to guest concerns and resolve any issues promptly, ensuring a satisfactory solution to maintain high guest satisfaction.- **Facilitate Services:** Coordinate with various airport departments to arrange services such as transportation, lounge access, or special assistance for guests with needs.- **Maintain Records:** Keep accurate records of guest interactions and feedback to help improve services and enhance the overall guest experience.**Required Skills and Expectations:**Candidates should possess excellent communication skills in both English and local languages, allowing them to engage effectively with diverse guests. A positive attitude and strong interpersonal skills are vital for creating friendly interactions. Being detail-oriented and organized will help in managing guest requests efficiently. The ability to work in a fast-paced environment is important, as you will be handling multiple tasks at once while staying calm under pressure. Flexibility in working hours is also expected, as airport operations run on varied schedules.

Key responsibilities:1. Ensure safety and comfort of passengers during flights: As cabin crew, you will be responsible for ensuring the safety and well-being of passengers on board the aircraft. This includes conducting safety demonstrations, assisting passengers during emergencies, and addressing any concerns or issues that may arise during the flight.2. Provide excellent customer service: Cabin crew members are the face of the airline and are expected to provide exceptional customer service to passengers. This includes greeting passengers, serving meals and beverages, and attending to any special requests or needs passengers may have.3. Maintain cabin cleanliness and appearance: It is essential to keep the aircraft cabin clean and tidy throughout the flight. This includes ensuring that seats, overhead compartments, and lavatories are cleaned and stocked with necessary supplies.4. Assist with pre-flight preparations: Cabin crew members are responsible for conducting pre-flight checks, briefing passengers on safety procedures, and assisting with boarding and baggage handling.5. Collaborate with other crew members: As part of a team, cabin crew members must work together efficiently to ensure smooth and successful flights for passengers.Required skills and expectations:- Excellent communication skills- Ability to remain calm under pressure- Strong customer service orientation- Attention to detail- Physical fitness and stamina- Ability to work well in a team- Willingness to work irregular hours and travel frequently

We are looking for Airline Ground Staff in Kurnool. The role involves assisting with various aspects of airline operations, including aircraft maintenance, ground handling, passenger and cargo handling, and airport operations. Key responsibilities include ensuring the smooth functioning of ground operations, assisting passengers with check-in and boarding, and ensuring the safety and security of airport operations. Applicants should have a minimum education of 12th pass and no prior experience is required as freshers are welcome to apply. Key skills required include knowledge of aviation industry protocols, ability to handle cabin crew activities, and understanding of aviation security procedures. The ideal candidate should be detail-oriented, customer-focused, and able to work efficiently in a fast-paced environment. Effective communication skills and the ability to work well in a team are also essential for this role.

We are looking for 532 Airport Guest Relationship Executive Posts in Jabalpur with deep knowledge in Customer Relationship, Airline Operations, Airport Operation, Customer Service, Ground Staff Activities, Guest Handling, Passenger Handling, Ground Operation, Airline Customer Service, Ground Management, Good Communication Skills, Customer Support and Required Educational Qualification is : 12th Pass

As an Airport Ground Staff member, you will play a crucial role in ensuring a smooth and pleasant experience for passengers and airlines. Your primary responsibilities will include:- **Check-in Assistance**: You will help passengers with the check-in process, ensuring they have proper documentation and guiding them on luggage policies.- **Boarding Management**: You will assist in boarding procedures, making sure that passengers board the aircraft in an organized manner and checking their boarding passes.- **Customer Service**: You will provide information and support to passengers regarding flight schedules, gate changes, and any inquiries they may have, ensuring a positive experience.- **Luggage Handling**: You will manage the loading and unloading of luggage, ensuring that all baggage is handled carefully to prevent damage.- **Emergency Response**: You will be trained to respond to emergencies and assist in evacuating the terminal or aircraft if necessary, prioritizing passenger safety.To excel in this role, you should possess strong communication skills, as interacting with passengers and team members is essential. A friendly and positive attitude is important to create a welcoming environment. Attention to detail will help you manage tasks efficiently, while the ability to work under pressure is crucial during busy hours. A team-oriented mindset will allow you to collaborate effectively with colleagues. Candidates with a minimum education of 12th grade and 0 to 6 years of experience are encouraged to apply.

Ground Staff are responsible for ensuring smooth airport operations and providing excellent customer service to passengers before, during, and after flights. They handle check-in procedures, boarding, baggage services, and assist passengers with their travel needs.Key Responsibilities: Passenger HandlingAssist passengers during check-in and boardingVerify passenger identification and travel documentsIssue boarding passes and baggage tagsGuide passengers to departure gates Baggage HandlingWeigh and tag checked luggageEnsure baggage complies with airline policiesCoordinate with baggage handling teamsAssist passengers with lost or delayed baggage Customer ServiceAddress passenger queries and complaintsProvide information on flight schedules, delays, and cancellationsAssist special passengers (elderly, disabled, VIPs, unaccompanied minors) Boarding & DepartureMake boarding announcementsEnsure smooth boarding proceduresCheck boarding passes and documents at gates Safety & SecurityFollow airport safety regulations and proceduresEnsure compliance with airline and aviation authority guidelinesReport any suspicious activity or security concerns Operational SupportCoordinate with airline staff, security, and other departmentsHandle flight documentation and reportsAssist in flight arrivals and departuresRequired Skills:Excellent communication and interpersonal skillsCustomer service orientationProblem-solving abilityAbility to work in shifts (including nights and weekends)Teamwork and coordinationBasic computer knowledgeEducational Qualification:Minimum: 10+2 (Higher Secondary)Preferred: Graduate in any field (Hospitality/Aviation preferred)Experience:Freshers can applyPrior experience in aviation, hospitality, or customer service is an advantageSalary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 40,000+ per month

Ground Staff are responsible for assisting passengers and supporting airport operations on the ground. They ensure smooth airport functioning by managing passenger services, baggage handling, check-in procedures, and coordination between airline departments. Their main goal is to provide excellent customer service and ensure safety and efficiency at the airport.Key ResponsibilitiesPassenger HandlingAssist passengers during check-in, boarding, and arrival procedures.Verify passenger documents such as passports, visas, and tickets.Issue boarding passes and baggage tags.Provide information about flight schedules, delays, and gate changes.Baggage ManagementEnsure baggage is properly weighed, tagged, and loaded.Handle lost, delayed, or damaged baggage complaints.Coordinate with baggage handling teams.Customer ServiceAssist passengers with special needs such as elderly travelers, disabled passengers, and unaccompanied minors.Respond to passenger inquiries and resolve complaints politely.Provide assistance during flight delays or cancellations.Boarding and Departure OperationsManage boarding gates and ensure passengers board according to procedures.Verify boarding passes and travel documents.Ensure safety regulations are followed before departure.Coordination and CommunicationCoordinate with pilots, cabin crew, security staff, and airport authorities.Communicate operational updates to relevant departments.Maintain proper documentation and reports.Safety and SecurityFollow airport safety and security regulations.Ensure passengers comply with airline and airport policies.Report suspicious activities or safety issues immediately.Required SkillsExcellent communication and interpersonal skillsStrong customer service abilityProblem-solving skillsAbility to work under pressureTeamwork and coordinationBasic computer knowledgeTime management skillsEducational QualificationMinimum 10+2 (Higher Secondary)Diploma or degree in Aviation, Hospitality, or Travel Management is preferred.ExperienceFreshers can apply.02 years of experience in aviation, customer service, or hospitality is an advantage.Physical RequirementsGood personality and grooming.Ability to stand for long hours.Good eyesight and physical fitness.Work EnvironmentAirports and airline terminals.Rotational shifts including night shifts, weekends, and holidays.Fast-paced and customer-facing work environment.

As an Airport Ground Staff member, you will play a crucial role in ensuring the smooth operations and safe management of airport services. This position is ideal for individuals who are looking to start their career in the aviation industry and wish to work in a dynamic environment.**Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in, boarding, and baggage handling, ensuring a pleasant experience during their journey.- **Baggage Handling:** Safely load and unload luggage from aircraft, taking care to minimize damage and ensure proper handling.- **Customer Service:** Address passenger inquiries and concerns promptly while providing information about flight schedules and airport services.- **Coordination with Airlines:** Collaborate with airline representatives to facilitate smooth operations during busy periods, including flight departures and arrivals.- **Safety Protocols:** Adhere to all safety regulations and procedures to maintain a secure environment for both passengers and staff.- **Team Collaboration:** Work closely with other ground staff members, including security and maintenance teams, to ensure efficient operations at the airport.To succeed in this role, candidates should have strong communication skills, a friendly demeanor, and a customer-focused attitude. You should be able to work well in a team and handle stressful situations calmly. Being punctual and reliable is essential, along with a willingness to learn and adapt in a fast-paced environment. A positive attitude and the ability to work flexible hours are also important for this role.

We are looking for a dedicated Airport Supervisor to join our team in Delhi. This role is important for ensuring that all airport operations run smoothly and safely while providing excellent service to passengers.Key Responsibilities:1. **Team Coordination**: You will supervise airport staff, ensuring they follow procedures and work efficiently as a team.2. **Operations Management**: Oversee daily airport operations, including check-in, security, and boarding processes, to ensure timely performance.3. **Passenger Assistance**: Provide outstanding customer service by assisting passengers with queries, helping with luggage, and addressing concerns.4. **Safety Compliance**: Monitor all safety regulations, ensuring that the airport environment adheres to required standards and protocols.5. **Reporting**: Prepare reports on daily operations, staff performance, and passenger feedback to improve services continually.Required Skills and Expectations:Candidates should have a minimum of 10th-grade education and ideally have 0-5 years of experience in a similar role. Strong communication skills are essential for effectively interacting with staff and passengers. You should be able to work in a fast-paced environment, showing leadership qualities and a commitment to teamwork. Flexibility in shifts is necessary as airport operations run 24/7. Candidates must also be adaptable to changes and able to respond calmly to unexpected situations.

We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.

As an Airport Customer Service Associate, you will play a vital role in creating a positive experience for passengers. You'll be the first point of contact for travelers and will assist them with various needs.**Key Responsibilities:**- **Greeting Passengers:** Welcome travelers at the airport with a friendly attitude, making them feel comfortable and valued from the moment they arrive.- **Check-In Assistance:** Help passengers with the check-in process, including verifying their documents and issuing boarding passes to ensure seamless travel.- **Answering Inquiries:** Provide information about flights, baggage policies, and airport services, ensuring passengers have the answers they need for a smooth journey.- **Handling Complaints:** Address and resolve any issues or complaints from passengers, offering solutions and support to enhance their travel experience.- **Coordinating with Other Departments:** Work closely with airline staff, security, and ground crew to ensure efficient operations and address any passenger concerns in a timely manner.- **Maintaining Cleanliness:** Keep the customer service area tidy and organized to provide a welcoming environment for travelers.**Required Skills and Expectations:**- **Communication Skills:** Good verbal and written communication skills are essential to interact effectively with passengers and co-workers.- **Problem-Solving Ability:** You should be able to think quickly and find solutions to any issues that arise during your shift.- **Customer-Oriented Attitude:** A strong desire to help others and ensure customer satisfaction is critical.- **Team Player:** Work collaboratively with your colleagues to provide the best service possible.- **Adaptability:** Be able to work in a fast-paced environment, adapting to changing situations with ease. - **Basic Computer Skills:** Familiarity with computers and basic software programs is beneficial for handling check-in systems and passenger databases.

We are looking for an enthusiastic Airport Passenger Service Associate to join our team in Kolkata. This role is ideal for someone with a passion for customer service and an interest in the aviation industry.Key Responsibilities:- **Customer Interaction:** Assist passengers with check-in, boarding procedures, and luggage handling to ensure a smooth travel experience.- **Information Assistance:** Provide accurate information to passengers about flight schedules, gate changes, and policies to improve their travel journey.- **Problem Solving:** Address passenger inquiries and concerns promptly, using effective communication skills to resolve issues calmly and professionally.- **Safety Compliance:** Ensure all safety protocols and procedures are followed, maintaining a safe environment for both passengers and staff.- **Team Collaboration:** Work closely with team members and other airport staff to ensure seamless operations and high-quality service delivery.Required Skills and Expectations:Candidates should have completed their 12th grade and possess excellent communication and interpersonal skills. A friendly attitude and a willingness to assist others are essential. Successful candidates will be detail-oriented, able to think on their feet, and demonstrate problem-solving abilities. Previous experience in customer service is an advantage, but not mandatory, as we will provide training. Applicants should be flexible with working hours, including early mornings, weekends, and holidays. A strong commitment to providing exceptional service is crucial for success in this role.

We are looking for enthusiastic individuals to join our team as Airport Terminal Services Agents in Noida, India. This role is essential in ensuring a smooth and pleasant travel experience for passengers. Ideal candidates should be team-oriented and committed to delivering excellent customer service.Key responsibilities include:1. **Passenger Assistance**: Provide support to passengers during check-in and boarding processes, helping them with their luggage and ensuring all travel documents are in order.2. **Information Services**: Offer accurate information regarding flight schedules, gate assignments, and airport facilities, ensuring passengers feel well-informed.3. **Problem Resolution**: Handle passenger inquiries and resolve issues related to delays, baggage, or other concerns, maintaining a calm and professional demeanor.4. **Safety Compliance**: Uphold all airport safety regulations and procedures, ensuring a secure environment for passengers and staff.To be successful in this role, candidates are expected to possess excellent communication skills, both written and spoken, to interact confidently with diverse passengers. A strong customer service orientation is essential to ensure a positive travel experience. Teamwork is crucial, as you will work closely with different departments within the airport. Adaptability is important, as the airport environment can be dynamic and fast-paced. Being detail-oriented and organized will also help in managing tasks effectively. A minimum education of 12th grade is required, and no prior experience is necessary, making this an excellent opportunity for entry-level candidates.

As an Airport Customer Service Associate in Varanasi, you will play a vital role in ensuring a pleasant travel experience for passengers. You will help with check-ins, answer questions, and provide information about flights and services.Key Responsibilities:1. **Check-in Assistance:** Help passengers with the check-in process, ensuring they have the necessary documents and guiding them through the procedures to minimize wait times.2. **Customer Support:** Respond to inquiries from passengers about flight schedules, baggage policies, and airport facilities, ensuring they receive accurate and helpful information.3. **Problem Resolution:** Address any challenges faced by passengers, such as flight delays or cancellations, and provide solutions or alternatives to enhance their travel experience.4. **Safety Compliance:** Ensure all safety and security protocols are followed during interactions with passengers and while handling their personal belongings.Required Skills and Expectations:Candidates should have a high school diploma (12th pass) and preferably some prior experience in customer service, though freshers are welcome. Strong communication skills are essential for effectively interacting with passengers. You should have a friendly and approachable demeanor, demonstrating an ability to handle stressful situations calmly. Being attentive to detail and having good problem-solving skills will help provide the best service to each traveler. The role requires a willingness to work full-time in an office environment at the airport, where you will engage with diverse people daily.

As an Airport Customer Service Associate, you will be the friendly face of the airport, helping passengers with their journey. Your role is vital in ensuring a smooth and enjoyable experience for travelers. Key Responsibilities:1. **Assist Passengers:** Greet and help passengers during check-in, providing information about flights and answering questions.2. **Baggage Handling:** Help manage passenger baggage, ensuring it is loaded and unloaded correctly and addressing any issues that may arise.3. **Problem Solving:** Handle customer complaints and resolve issues calmly and efficiently to maintain a positive travel experience.4. **Check Flight Information:** Keep up with flight schedules, providing timely updates to passengers regarding delays or gate changes.5. **Maintain Safety Standards:** Ensure that all safety protocols and regulations are followed to create a secure environment for everyone at the airport.Required Skills and Expectations:Candidates should have a minimum education of 10th grade and be open to learning on the job. Strong communication skills are essential to interact effectively with passengers and coworkers. A customer-oriented attitude is crucial, as you will be assisting people during their travels. The ability to work in a fast-paced environment is important, as is being a reliable team player. Flexibility with work hours is also expected, as airport operations can vary significantly throughout the day. An enthusiasm for helping others will make you a successful part of our team.

As an Airport Customer Service Associate, you will be the first point of contact for travelers at the airport. You will help make their experience pleasant and efficient.Key Responsibilities:1. **Check-in Assistance:** Guide passengers through the check-in process, ensuring they have the necessary documents and provide boarding passes.2. **Baggage Handling:** Help passengers with their baggage inquiries, including tracking lost luggage and providing information on baggage policies.3. **Customer Inquiries:** Answer questions from travelers about flight schedules, airport facilities, and travel procedures, offering clear and friendly information.4. **Conflict Resolution:** Address any concerns or complaints from passengers calmly and efficiently, ensuring they feel heard and valued.5. **Ticketing Support:** Assist with ticket purchases and changes, ensuring passengers understand pricing and travel options.Required Skills and Expectations:Candidates should possess good communication skills, both verbal and written, to interact effectively with passengers and team members. A positive and friendly attitude is essential to create a welcoming environment. Attention to detail is important for handling paperwork and inquiries accurately. Basic problem-solving skills will help in resolving any issues travelers may face. Willingness to work flexible hours, including weekends and holidays, is also expected in this fast-paced airport setting. A passion for customer service will help create memorable experiences for travelers.

We are looking for enthusiastic and dedicated individuals to join our team as Airline Ground Staff in Guwahati, India. This role is ideal for those eager to begin a career in the airline industry.As an Airline Ground Staff member, your primary responsibilities will include assisting passengers during check-in and boarding processes, ensuring the smooth flow of airport operations. You will help with luggage handling, answer passenger queries, and provide essential information about flights. Additionally, you will work closely with other team members to maintain high standards of safety and customer service.Key responsibilities include:1. **Check-In Assistance**: You will help passengers with the check-in process, issuing boarding passes and managing luggage.2. **Customer Service**: You will address any passenger concerns, providing information about flights, delays, and airport facilities.3. **Luggage Handling**: You will assist in loading and unloading luggage, ensuring it is handled with care.4. **Safety Procedures**: You will follow safety guidelines and protocols to ensure a safe and secure environment for all passengers.Candidates should possess strong communication skills, as you will interact with passengers daily. A friendly and approachable demeanor is essential to provide excellent customer service. Attention to detail is important for managing luggage and adhering to safety protocols. Basic computer skills are required for check-in processes. This position is suitable for individuals who have completed their 12th grade and are eager to learn and grow in the aviation sector.

Join our team in Kolkata as an Airline Ground Staff member, where you will play a crucial role in ensuring smooth airport operations and excellent customer service. This position is ideal for individuals with little to no experience looking to start a rewarding career in the aviation industry.Key Responsibilities:- **Passenger Check-In**: Assist passengers with the check-in process, ensuring they receive their boarding passes and help with luggage.- **Boarding Procedures**: Manage the boarding process, guiding passengers to their designated areas, and ensuring timely departures.- **Customer Service**: Address passenger inquiries and concerns, offering assistance with any issues related to their flight or travel experience.- **Baggage Handling**: Ensure the safe loading and unloading of luggage, maintaining accurate records of any lost or found items.- **Coordination**: Work closely with other airport personnel, including security and cabin crew, to promote seamless operations and enhance overall efficiency.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong communication and interpersonal skills. A friendly and approachable demeanor is essential, as is the ability to work in a fast-paced environment. Attention to detail and a willingness to learn new procedures are also important. Flexibility in work hours, including weekends and holidays, is expected, along with a commitment to providing excellent service to all passengers.

Join our team as Airport Staff in Chandigarh, India, where you will play an essential role in ensuring smooth airport operations and enhancing passenger experiences.Key Responsibilities:1. **Passenger Assistance**: Greet passengers as they arrive, help them with check-in processes, and guide them to their gates, ensuring they feel welcomed and informed.2. **Baggage Handling**: Assist with the loading and unloading of luggage, making sure that bags are correctly tagged and handled with care to prevent loss or damage.3. **Security Operations**: Follow safety and security protocols, monitor passenger flow, and support security personnel in maintaining a safe environment in the airport.4. **Information Desk Support**: Provide accurate information about flight schedules, airport services, and facilities, helping passengers with their inquiries and concerns.5. **Cleaning and Maintenance**: Ensure that the airport environment is clean and well-maintained by regularly checking and cleaning passenger areas.Required Skills and Expectations:Candidates should have a high school diploma (12th pass) and preferably possess good communication skills in English and Hindi. You should be friendly and approachable, ready to assist a diverse range of passengers. Reliability and punctuality are crucial to maintaining smooth operations. A sense of teamwork and ability to adapt to fast-paced situations is essential. No prior experience is necessary, making this an excellent opportunity for freshers looking to start their careers in the aviation industry.

We are seeking reliable and enthusiastic Airport Staff to join our team in Prayagraj. This full-time position is an excellent opportunity for individuals looking to start their careers in the aviation industry.Key Responsibilities:- Customer Assistance: Greet and assist passengers, answering inquiries about flights, baggage, and airport facilities.- Check-in Support: Help passengers with check-in procedures, ensuring they have the required documents and bag tags.- Security Screening: Work with security personnel to ensure all passengers and their belongings go through safety checks.- Baggage Handling: Monitor and assist with the loading and unloading of baggage, ensuring it is safely transported.- Coordination: Collaborate with other airport staff to maintain smooth operations and timely responses to passenger needs.Required Skills and Expectations:Candidates should have a minimum education of 12th grade and can range from fresh graduates to those with up to six years of experience. Strong communication skills are essential, as you will interact with diverse groups of people. A friendly and professional demeanor is crucial for providing excellent customer service. Additionally, candidates should be adaptable and able to work in a fast-paced environment. Teamwork and a commitment to safety and security protocols are also important. Ideal candidates will be punctual, reliable, and dedicated to creating a positive travel experience for all passengers.

We are looking for dedicated Airport Staff to join our team in Kanpur. This full-time position is perfect for individuals with 0 to 6 years of experience who have completed their 12th grade. You will play a key role in ensuring smooth operations at the airport.Key Responsibilities:1. Customer Service: Greet passengers and assist them with check-in, boarding, and baggage handling, ensuring a positive travel experience.2. Security Checks: Conduct security screenings for passengers and luggage to maintain safety standards and comply with regulations.3. Information Assistance: Provide information about flights, boarding gates, and airport services, helping travelers navigate through the airport easily.4. Coordination: Work closely with airline staff and other departments to ensure timely flight departures and arrivals, promoting effective communication.5. Issue Resolution: Address passenger concerns and inquiries promptly, providing solutions or escalating issues when necessary to enhance customer satisfaction.Required Skills and Expectations:Candidates should have strong communication skills in both English and Hindi, enabling effective interactions with diverse passengers. A friendly and approachable demeanor is essential for providing excellent customer service. Time management skills are also crucial, as you will need to handle multiple tasks efficiently. Attention to detail is important for adhering to safety protocols and completing customer requests accurately. Being a team player will help create a collaborative work environment, contributing to smooth airport operations.

We are looking for dedicated Ground Staff to join our team in Coimbatore. This is a full-time position suitable for individuals with 0 to 6 years of experience and a minimum education level of 12th pass.**Key Responsibilities:**- **Customer Service:** Engage with passengers at the airport, assisting with boarding and luggage handling to ensure a pleasant travel experience.- **Check-in Assistance:** Help passengers with check-in procedures, including printing boarding passes and verifying travel documents.- **Luggage Handling:** Manage the loading and unloading of luggage, ensuring that all bags are handled with care and delivered to the correct destination.- **Safety Procedures:** Follow safety protocols and regulations while performing duties, ensuring a secure environment for both passengers and staff.- **Communication:** Interact with airport teams and passengers, conveying information about flight schedules and gate changes effectively.- **Problem Solving:** Address and resolve passenger inquiries or concerns quickly and professionally to maintain high customer satisfaction levels.**Required Skills and Expectations:**Candidates must have excellent communication skills, both verbal and written, to interact well with passengers and colleagues. A friendly and approachable demeanor is essential for customer service roles. Basic computer skills are required to assist with check-in tasks efficiently. Additionally, candidates should be able to work in a fast-paced environment and handle multiple tasks effectively. Punctuality, teamwork, and a professional appearance are crucial aspects expected from all Ground Staff members.

We are looking for dedicated Ground Staff to join our team in Guwahati. In this full-time role, you will play an essential part in ensuring a smooth experience for our customers at the airport.**Key Responsibilities:**- **Customer Assistance:** Greet passengers and help them with check-in procedures, luggage handling, and boarding processes to enhance their travel experience.- **Luggage Management:** Ensure proper tagging, loading, and unloading of luggage, ensuring all bags are handled safely and efficiently.- **Safety Compliance:** Follow all safety regulations and procedures to maintain a secure environment for both passengers and staff.- **Information Support:** Provide accurate information regarding flights, delays, and airport services to passengers, ensuring they receive timely updates.- **Team Collaboration:** Work closely with other staff members in various departments to ensure efficient operations and communication throughout the airport.**Required Skills and Expectations:**Candidates should possess a minimum educational qualification of 12th pass. Good communication skills in English and local languages are essential for interacting with passengers. A positive attitude and strong customer service skills are crucial, as you will be the face of our service. Teamwork is vital, as you will be collaborating with colleagues in a fast-paced environment. Flexibility in working hours is expected, including availability during weekends and holidays. Previous experience in a customer-facing role is an advantage but not mandatory. A keen eye for detail and the ability to handle pressure will help ensure successful performance in this dynamic role.

We are looking for 43 Urgent Vacancy For Fire Safety Officers Posts in Jammu, Srinagar, Jamshedpur, Ranchi, Belagavi, Bellary, Mangalore, Bidar, Gulbarga, Hubli, with deep knowledge in Help Desk Executive, receptionist, Airport Passenger Service Associate, Passenger Handling, Guest Relations, Customer Relationship, fire and Required Educational Qualification is : Secondary School, Vocational Course, Diploma, B.C.A, B.Com, Bachelor of Hotel Management, B.Sc, Other Bachelor Degree, Any Master Degree

As an Airport Customer Service Associate, you will play a vital role in providing excellent service to passengers. You will support travelers with their inquiries and ensure they have a pleasant experience.**Key Responsibilities:**- **Assist Passengers:** Answer questions about flight schedules, check-in procedures, and baggage information, providing clear guidance to travelers.- **Handle Complaints:** Address customer complaints with patience and professionalism, finding solutions to ensure customer satisfaction.- **Provide Information:** Offer information about airport facilities, services, and emergency procedures to help travelers have a safe experience.- **Coordinate with Airlines:** Communicate with airline representatives to resolve issues such as flight changes or delays, ensuring that all parties are informed and updated.- **Maintain Records:** Keep accurate records of customer interactions and incidents, which will help improve service and streamline processes.**Required Skills and Expectations:**- **Communication Skills:** You must have strong verbal and written communication skills to interact with diverse passengers and convey information clearly.- **Customer Service Orientation:** A friendly and helpful attitude is essential for creating a positive experience for travelers.- **Problem-Solving Skills:** You should be able to think on your feet and resolve issues effectively under pressure.- **Tech-Savvy:** Familiarity with technology and the ability to use software for customer service is important, as you will be working from home.- **Time Management:** Efficiently manage your time to handle multiple inquiries and tasks in a busy environment. This part-time position requires you to be proactive and dedicated to providing outstanding service to airport travelers.

Join our team as an Airport Customer Service Associate in Patna, India. This full-time position is perfect for freshers looking to start their careers in the aviation industry.Key Responsibilities:1. **Customer Assistance**: Greet and assist passengers with inquiries about their flights, luggage, and airport facilities, ensuring a positive customer experience.2. **Check-In Support**: Help passengers with the check-in process, including issuing boarding passes and tagging luggage, to facilitate smooth boarding procedures.3. **Problem Resolution**: Address passenger issues or complaints promptly and effectively, providing solutions to enhance customer satisfaction.4. **Information Provision**: Offer accurate and timely flight information, including delays and gate changes, to keep customers informed during their travel.5. **Collaboration**: Work closely with airline staff and other airport departments to ensure efficient operations and communication.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th pass. Strong communication skills in English and local languages are essential for effective interaction with passengers. You should be friendly, approachable, and able to work in a fast-paced environment. Attention to detail and problem-solving skills are crucial for addressing customer needs efficiently. A commitment to delivering exceptional service and a team-oriented attitude will help you succeed in this role.

As an Airport Customer Service Associate in Kolkata, you will be the first point of contact for travelers, ensuring they have a pleasant and smooth experience at the airport. Your role is crucial in providing high-quality customer service and support. **Key Responsibilities:**- **Welcome Travelers:** Greet passengers with a friendly smile and assist them with their queries, creating a welcoming atmosphere.- **Check-In Assistance:** Help passengers with the check-in process, ensuring they understand the procedures and have their boarding passes ready.- **Flight Information:** Provide up-to-date information about flight schedules, delays, and boarding gates, keeping passengers informed and at ease.- **Baggage Handling Support:** Assist travelers with their baggage concerns and coordinate with relevant departments for lost or damaged luggage.- **Resolve Issues:** Address customer complaints and concerns promptly, ensuring that issues are handled efficiently and are resolved satisfactorily.- **Maintain Cleanliness:** Ensure that the customer service area is clean and organized, presenting a professional image to the passengers.**Required Skills and Expectations:**You should have good communication skills to interact effectively with travelers and team members. A positive attitude and patience are essential for handling customer inquiries and complaints. Basic computer skills are necessary for handling check-in systems. Being a team player will help in working seamlessly with colleagues in a busy airport environment. Additionally, a customer-centric mindset is crucial for providing excellent service to all travelers.