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Passenger Handling Jobs in India

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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Dhubri
Cabin Crew Activities Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are looking for dedicated Airline Ground Staff to join our team in Dhubri, Assam. This position is ideal for individuals seeking to start their career in the aviation sector. You will play a key role in ensuring smooth operations at the airport.Key Responsibilities:1. Passenger Assistance: You will help travelers with check-in procedures, boarding, and baggage handling, ensuring they have a pleasant experience.2. Safety and Security: You will be responsible for maintaining safety protocols at the airport, which includes checking travel documents and monitoring luggage.3. Communication: You will act as a liaison between passengers and airline personnel, providing information on flights, delays, and gate changes. Clear communication is vital to keep everyone informed.4. Problem Solving: You will assist passengers with queries or issues that arise, working to find quick and effective solutions, ensuring customer satisfaction.Required Skills and Expectations:Candidates must have a high school diploma (12th pass) or equivalent. Prior experience in customer service is preferred but not required. Strong communication skills are essential, as you will interact with many people daily. The ability to work in a team and handle stressful situations calmly is necessary. A professional appearance and a positive attitude are important for representing the airline. You should be comfortable working in a fast-paced environment and be flexible with work hours, including weekends and holidays.
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  • 0 - 6 yrs
  • 11.0 Lac/Yr
  • Kolkata
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Direct Sales Cargo Handling Personality Development Basic Computer Skills Aircraft Maintenance Airport Operation Cabin Crew Activities Airport Ground Handling Ground Operation Ground Management Airport Cargo Interpersonal Skills Ground Handling Air Traffic Control Passenger Handling
As an Airport Ground Staff member in Kolkata, you will play a vital role in ensuring a smooth and efficient experience for passengers. This position is suitable for individuals with no experience or up to six years of experience, making it a great opportunity for recent school graduates or those looking to start a career in the aviation industry.**Key Responsibilities:**- **Passenger Check-in Assistance:** Help passengers check in for their flights by collecting their tickets and luggage, ensuring a quick and efficient process.- **Baggage Handling:** Safely load and unload passenger luggage from the aircraft, ensuring that bags are transported carefully to prevent damage.- **Customer Service:** Provide friendly and helpful support to travelers, addressing their questions and assisting with any issues that may arise before their flight.- **Flight Information Management:** Keep passengers informed about flight schedules, gate changes, and other important information to ensure they are well-prepared for their journey.- **Emergency Handling:** Be ready to respond effectively in emergencies or unexpected situations, following established procedures to ensure passenger safety.**Required Skills and Expectations:**Candidates should have a completed 12th grade education and be eager to work in a fast-paced environment. Strong communication skills are essential, as you will interact with passengers and fellow staff frequently. A customer-focused attitude and the ability to handle stress will help you succeed in this role. Being punctual and reliable, along with a willingness to work flexible hours, including weekends and holidays, is also important.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Gurgaon
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
As an Airport Ground Staff member, you will play a crucial role in ensuring a smooth and pleasant travel experience for passengers. This full-time position in Gurgaon is ideal for individuals with 0 to 2 years of experience who have completed their 12th grade.Key Responsibilities:1. Passenger Assistance: You will greet passengers and help them with check-in procedures, luggage handling, and providing information about flights.2. Luggage Management: Ensure that luggage is properly tagged and loaded onto the aircraft. You will also assist in resolving any luggage-related issues.3. Flight Coordination: Work closely with airline personnel to monitor flight schedules and ensure timely boarding processes.4. Safety Compliance: Maintain safety standards by following airport regulations and ensuring that all procedures are carried out correctly.5. Customer Service: Address passenger inquiries and concerns promptly and courteously, providing a positive experience at the airport.Required Skills and Expectations:Candidates should have strong communication skills to effectively interact with passengers and team members. A friendly and approachable demeanor is essential for providing excellent customer service. Attention to detail is important for luggage management and safety compliance. Applicants should be able to handle stressful situations calmly, as the airport environment can be fast-paced. A team-oriented mindset is crucial, as you will collaborate with various departments to ensure seamless operations. Being punctual and reliable is key, as you will work on various shifts in a dynamic work environment.
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Hiring Freshers || Airport Customer Service Associate

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Patna
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
We are seeking an enthusiastic Airport Customer Service Associate to join our team in Patna, India. The ideal candidate will assist passengers, ensuring a smooth airport experience. No prior experience is required, making this a great opportunity for recent school graduates.Key Responsibilities:1. **Passenger Assistance**: Greet and guide passengers within the airport, helping them with inquiries about flights, boarding times, and services available.2. **Check-In Support**: Assist passengers during the check-in process, ensuring they have the necessary documents and guiding them through baggage handling procedures.3. **Problem Resolution**: Address and resolve passenger issues such as flight delays or cancellations with empathy and professionalism to maintain a positive travel experience.4. **Information Dissemination**: Provide accurate and relevant information about airport facilities, flight schedules, and other services to enhance passenger satisfaction.5. **Safety Compliance**: Adhere to all airport safety regulations and protocols, ensuring a safe environment for passengers and staff.Required Skills and Expectations:Candidates should possess strong communication and interpersonal skills to interact effectively with diverse groups of people. A helpful and positive attitude is essential to assist passengers confidently. Basic computer skills and knowledge of airport operations are advantageous. Being a team player and having the ability to work in a fast-paced environment are important, as the airport setting can be dynamic and busy. Flexibility in working hours, including weekends and holidays, is also expected to meet operational needs.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
We are looking for an enthusiastic Airport Guest Relationship Executive to join our team in Kolkata. This entry-level position is perfect for individuals who enjoy interacting with people and ensuring guests have a pleasant experience at the airport.The key responsibilities include:- **Guest Assistance**: Provide exceptional support to guests by addressing inquiries, offering information about services, and guiding them through airport facilities.- **Check-In Support**: Assist guests during check-in processes to ensure a smooth and efficient experience.- **Issue Resolution**: Actively listen to guest concerns and work to resolve any issues related to their travel experience promptly and professionally.- **Information Dissemination**: Keep guests informed about flight schedules, boarding procedures, and airport amenities to enhance their travel experience.- **Feedback Collection**: Gather feedback from guests to understand their needs better and assist in improving service delivery.To succeed in this role, candidates should possess strong communication skills, a friendly demeanor, and the ability to work well in a fast-paced environment. Attention to detail is crucial, as well as the ability to stay calm under pressure. Being a team player with a positive attitude will be essential for collaborating effectively with colleagues. Previous experience is not required, making this an excellent opportunity for those eager to start their career in the hospitality industry. Applicants must have completed at least the 10th grade.
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  • Fresher
  • 4.8 Lac/Yr
  • Kangra
Ground Handling Passenger Handling Ground Staff Activities Airport Ground Handling
We are looking for dedicated Airport Staff to join our team in Kangra, India. This entry-level position is ideal for freshers who have completed their 12th grade and are eager to start their career in the aviation industry.Key Responsibilities:1. **Passenger Assistance**: Greet and assist travelers at various points in the airport, ensuring a smooth journey from check-in to boarding.2. **Baggage Handling**: Manage the loading and unloading of luggage, ensuring that all bags are handled with care and delivered to the right destinations.3. **Information Desk Support**: Provide travelers with accurate information regarding flights, airport facilities, and services available to them.4. **Customer Service**: Address any questions or concerns from passengers to enhance their experience while maintaining a friendly and professional demeanor.5. **Safety and Security Compliance**: Follow all safety and security protocols to ensure a secure airport environment for passengers and staff alike.Required Skills and Expectations:To succeed in this role, candidates should have strong communication skills to interact effectively with travelers and colleagues. A positive attitude and a customer-focused mindset are essential for providing excellent service. The ability to work in a fast-paced environment and manage time efficiently will be crucial. Familiarity with basic computer operations is also expected, as some tasks may involve handling digital systems. Flexibility in working hours is important, as shifts may vary.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Hyderabad
Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Airport Staff Airport Ground Staff Ground Handling Staff Cabin Crew Cargo Handling
As an Airport Guest Relationship Executive in Hyderabad, you will be the first point of contact for passengers arriving at the airport. Your role is crucial in ensuring a pleasant experience for travelers. You will be expected to perform a variety of tasks aimed at enhancing guest relations.**Key Responsibilities:**- **Guest Assistance:** Provide information and assistance to guests as they navigate through the airport, helping with inquiries about flights, services, and facilities.- **Check-In Support:** Assist passengers with the check-in process, ensuring a smooth and efficient experience for everyone.- **Issue Resolution:** Address any concerns or complaints from passengers, striving to resolve issues promptly and effectively to maintain a positive atmosphere.- **Feedback Collection:** Gather feedback from guests regarding their experiences, sharing insights with management to improve service quality.- **Safety Protocols:** Ensure that all safety and security protocols are followed, contributing to a safe environment for guests and staff.**Required Skills and Expectations:**- Strong communication skills in English and local languages, enabling clear interactions with diverse passengers.- Excellent interpersonal skills, allowing you to build rapport with guests and handle challenging situations gracefully.- Ability to work in a fast-paced environment, managing multiple tasks while maintaining attention to detail.- A positive attitude and a customer-oriented mindset, ensuring that every guest feels valued and respected.- Basic computer skills for managing records and providing information as needed.This role is ideal for individuals looking to begin their career in hospitality or customer service, particularly in the airport environment.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Mumbai
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service Ground Hostess Ground Staff Airport Representative Airport Ground Staff Airport Ground Handling Cabin Crew Ground Handling Staff Ground Operation Air Ticketing Aviation Customer Service Air Hostess Activities Activities Retail Executive Cargo Loader Ground Staff Executive Airline Ground Staff Ground Manager Air Hostess Airport Manager
We are looking for enthusiastic individuals to join our team as Airport Customer Service Associates in Mumbai. In this role, you will help passengers have a smooth and pleasant experience at the airport.
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  • 0 - 2 yrs
  • 7.0 Lac/Yr
  • West Bangalore
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Indigo airlines company hiring fresher and experience candidate. Minimum salary 25000And maximum salary 85000Per month. You are interested this job you apply now .Age limit 18 to 45.Experience candidate also apply.
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  • 0 - 3 yrs
  • 3.8 Lac/Yr
  • Ranchi
Airline Customer Service Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling
As an Airport Customer Service Associate in Ranchi, India, you will play a vital role in ensuring a pleasant travel experience for passengers. This position is suitable for candidates with little to no experience, making it an excellent entry point into the aviation industry. Key Responsibilities:1. **Passenger Assistance**: Greet passengers warmly, provide information about flights, and assist with check-in procedures. Your friendly approach will help travelers feel welcome and informed.2. **Baggage Handling**: Help passengers with their baggage inquiries, ensuring all luggage is checked in correctly and efficiently. You will ensure that bags are labeled properly to avoid any confusion.3. **Communication**: Maintain regular communication with airline staff and other departments to relay important flight information. Clear communication is essential for smooth operations and customer satisfaction.4. **Problem Resolution**: Address passenger concerns or complaints promptly and professionally. Your ability to listen and resolve issues will enhance the overall customer experience.5. **Documentation**: Ensure all necessary paperwork is completed accurately, including boarding passes and baggage tags. Attention to detail is crucial to prevent any operational errors.Required Skills and Expectations:Candidates should possess strong communication skills and a friendly demeanor to interact effectively with diverse passengers. Attention to detail, a problem-solving attitude, and the ability to work under pressure are essential. A commitment to providing excellent service and a willingness to learn will set you apart in this role.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Bhubaneswar
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Ground Hostess Ground Staff Airport Representative Airport Ground Staff Cabin Crew Ground Handling Staff Air Ticketing Customer Service
We are looking for dedicated Airport Ground Staff in Bhubaneswar who will assist with various essential functions at the airport. This role is ideal for individuals with a passion for customer service and the aviation industry.Key Responsibilities:1. **Passenger Assistance:** Help passengers with check-in, boarding, and luggage handling to ensure a smooth travel experience.2. **Baggage Management:** Load and unload baggage, ensuring it is safely handled and correctly placed on the aircraft.3. **Customer Service:** Address passenger inquiries, provide information about flight schedules, and resolve any issues they may face.4. **Safety Compliance:** Adhere to safety regulations and ensure all procedures are followed, maintaining a secure environment.5. **Coordination with Airlines:** Work closely with airline staff to ensure timely and efficient operations, including coordinating boarding processes and managing boarding gates.Required Skills and Expectations:Candidates should possess a minimum of a 10th-grade education. Previous experience in customer service is an advantage, but not mandatory as we welcome freshers. Strong communication skills are essential for effective interaction with passengers and team members. Attention to detail and the ability to handle stressful situations calmly are crucial. Candidates should also be physically fit to manage the demands of the job, which includes standing for long hours and lifting heavy luggage when necessary. A positive attitude and willingness to work flexible hours, including weekends and holidays, are also expected.
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Noida
Aviation Airline Operations Ground Operation Ground Management Air Traffic Control Passenger Handling Cargo Handling Cargo Executives Loaders
As an Airline Ground Staff member, you will play a vital role in ensuring smooth airport operations and excellent customer service. This position is ideal for individuals looking to start their career in the aviation industry.**Key Responsibilities:**- **Check-in Assistance:** Help passengers during the check-in process, ensuring they have the necessary documents and bags are tagged appropriately.- **Baggage Handling:** Safely handle and transport luggage to and from the aircraft, ensuring that all bags are correctly loaded and unloaded to avoid loss or damage.- **Customer Service:** Address passenger inquiries and provide information about flight schedules, boarding procedures, and airport facilities to ensure a pleasant travel experience.- **Boarding Process:** Assist in the boarding of passengers by scanning boarding passes and ensuring that the boarding process runs efficiently and on schedule.- **Safety Compliance:** Follow all safety regulations and procedures to maintain a secure environment for both passengers and staff.**Required Skills and Expectations:**- Candidates should have completed at least their 12th-grade education.- Strong communication skills are essential, including the ability to interact positively with passengers from diverse backgrounds.- A customer-oriented mindset is important to provide excellent service and resolve any passenger issues promptly.- The ability to work in a team and collaborate effectively with colleagues and other airport personnel is crucial.- Basic computer skills are needed to manage check-in systems and flight information displays.This role requires a full-time commitment, and you will be working from the office in Noida. Experience is not mandatory, making this position suitable for fresh graduates or individuals with limited experience.
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  • Fresher
  • 4.0 Lac/Yr
  • Kolkata
Aviation Hospitality Ground Handling Cargo Handling Passenger Handling Computer Communication Airline Customer Service
We are seeking enthusiastic and dedicated individuals to join our team as Ground Handling Staff in Kolkata. This role is ideal for freshers who have completed their 12th-grade education. As a key player in ensuring smooth airport operations, you will support the overall travel experience for passengers.Key Responsibilities:1. **Passenger Assistance**: Help passengers with check-in procedures, guiding them through the process and ensuring all necessary documentation is in order.2. **Baggage Handling**: Safely manage the loading and unloading of luggage, ensuring that all bags are accounted for and delivered to the correct locations.3. **Safety Compliance**: Follow safety protocols clearly to ensure a secure environment for both passengers and staff while adhering to all airline regulations.4. **Communication**: Act as a liaison between passengers and airline staff, providing timely updates and information regarding flight schedules, baggage concerns, and other inquiries.5. **Team Collaboration**: Work closely with fellow ground handling staff to maintain smooth operations, ensuring that all tasks are completed efficiently and on time.Required Skills and Expectations:Candidates should have good communication skills and a friendly attitude, as customer interaction is a big part of this role. Reliability and teamwork are essential, as you will often collaborate with various staff members to achieve common goals. Being able to work under pressure and handle multiple tasks simultaneously is also important to ensure seamless operations in a busy airport environment. Passion for travel is a plus!If you have any queries, you can contact this number- +91 9883897249 ( Calling/ Send your CV this WhatsApp number)
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  • 0 - 1 yrs
  • 4.0 Lac/Yr
  • Kolkata
Airline Operations Airport Operation Aircraft Maintenance Cargo Handling Passenger Handling Ground Staff Activities
As an Airline Ground Staff member in Kolkata, you will play a crucial role in ensuring smooth airport operations. Your main focus will be on providing excellent customer service and assisting passengers throughout their journey. Key responsibilities include:- **Check-in Assistance**: You will help passengers with the check-in process, ensuring they have the necessary documents and guiding them through self-service kiosks if applicable.- **Baggage Handling**: You will assist in the safe loading, unloading, and transportation of luggage, ensuring all bags are tagged and reach the correct destination.- **Customer Service**: You will respond to passenger inquiries and concerns, providing information about flight schedules, gate changes, and other essential services to enhance their travel experience.- **Coordination with Crew**: You will communicate effectively with airline crew and ground teams to ensure timely departures and arrivals, addressing any operational issues that may arise.- **Emergency Response**: You will be trained to handle emergencies and assist in evacuating passengers when necessary, ensuring safety at all times.To excel in this role, you should possess good communication and interpersonal skills, demonstrating a friendly and helpful attitude toward passengers. A basic understanding of airline operations will be beneficial. You should be detail-oriented, capable of multitasking, and able to work well under pressure. A willingness to learn and adapt in a fast-paced environment is essential. A minimum educational qualification of 12th grade is required, with 0-1 years of experience preferred.
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Fresher hiring for Ground Staff

Cloud Careers Services

  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Kochi
Passenger Handling Baggage Handling Customer Service Customer Support Boarding Pass Executive Safety & Security Safety Security Officer Operational Support Operational Executive Excellent Communication Interpersonal Skills Customer Service Orientation Problem Solving Teamwork Coordination
As a Ground Staff member based in Kochi, you will play a crucial role in ensuring that airport and airline operations run smoothly and efficiently. Your responsibilities will include:- **Check-in Assistance**: Support passengers during the check-in process, verifying their identification and travel documents to ensure a seamless start to their journey.- **Baggage Handling**: Help manage luggage, including checking in, loading, and unloading bags, while ensuring all items are handled with care.- **Customer Service**: Provide friendly and efficient support to passengers, answering their questions and addressing any concerns to enhance their travel experience.- **Boarding Management**: Assist with the boarding process, ensuring passengers board in an orderly manner and follow airport regulations.- **Safety and Security Checks**: Participate in safety protocols by conducting security checks on passenger baggage and reporting any suspicious behavior to maintain a secure environment.- **Communication**: Liaise with other staff and departments to ensure that all operational matters are coordinated effectively, keeping everyone informed of important updates.Candidates should have a minimum of a 12th-grade education and be comfortable working in a busy environment. You should possess strong communication skills, be detail-oriented, and have a friendly demeanor. Experience in customer service is a plus but not mandatory; we welcome freshers. A willingness to work in shifts, including weekends and holidays, is essential for this full-time office role.
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  • Fresher
  • 7.0 Lac/Yr
  • Female
  • Kolkata
Airline Operations Aircraft Maintenance Airport Operation Aviation Aviation Security Cabin Crew Activities Cargo Handling Passenger Handling Hospitality
We are looking for dedicated female candidates to join our team as Airline Ground Staff in Kolkata. This is an excellent opportunity for freshers who are eager to start their careers in the aviation industry.Key Responsibilities:- **Customer Service**: Engage with passengers at the airport, providing information, assistance, and ensuring a positive travel experience.- **Check-In Assistance**: Help passengers with the check-in process, including verifying travel documents and issuing boarding passes.- **Baggage Handling**: Coordinate the proper handling and tracking of passenger luggage, ensuring it is loaded and unloaded securely.- **Safety and Security**: Ensure compliance with safety regulations by conducting security checks and providing support during emergency situations.- **Problem Solving**: Address passenger complaints and resolve issues quickly, maintaining a calm and professional demeanor at all times.Required Skills and Expectations:Candidates must possess excellent communication skills in English and Hindi, along with a friendly and approachable attitude. The ability to work efficiently in a fast-paced environment is essential. Candidates should be punctual, organized, and detail-oriented. A good understanding of customer service principles will be beneficial. Must be a team player, demonstrating flexibility and a willingness to assist colleagues whenever necessary. Applicants should be available to work full-time from the office and have completed their 10th grade education.
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Barpeta
Airline Operations Airport Operation Customer Service Customer Relationship Ground Staff Activities Customer Support Guest Handling Passenger Handling Ground Operation
As an Airport Guest Relationship Executive, you will play a key role in ensuring a positive experience for all guests arriving at the airport. Your primary responsibility will be to assist passengers with their needs and provide excellent customer service.**Key Responsibilities:**- **Welcoming Guests**: Greet all arriving guests warmly and assist them with information about airport services, facilities, and amenities.- **Managing Queries**: Address any questions or concerns guests may have, ensuring they receive timely and accurate information.- **Coordinating Services**: Work closely with various airport departments to coordinate services like baggage handling, transportation, and lounge access for guests.- **Enhancing Guest Experience**: Proactively identify ways to improve the overall guest experience, providing feedback and suggestions to management when necessary.- **Reporting Issues**: Document and report any guest complaints or operational issues to ensure they are resolved quickly and efficiently.**Required Skills and Expectations:**- Strong communication skills are essential, as you will interact with guests from various backgrounds.- A friendly and approachable demeanor will help create a welcoming atmosphere.- Basic problem-solving skills will enable you to address guest concerns effectively.- Ability to work in a fast-paced environment and adapt to changing situations is crucial.- A minimum educational qualification of 12th grade is required.- No prior experience is necessary, making this a great opportunity for fresh graduates looking to start a career in customer service.
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  • 0 - 6 yrs
  • 6.5 Lac/Yr
  • Vijayawada
Ground Staff Passenger Handling Baggage Handling Good Communication Safety and Compliance Ground Crew Airport Operation Airport Management Air Ticketing Guest Relation Associate Cabin Crew Air Traffic Controller
Job Overview:Ground Staff are responsible for handling all on-ground operations at airports to ensure the safe, smooth, and efficient functioning of flights. They assist passengers during check-in, boarding, and baggage handling, and coordinate with flight and maintenance teams for on-time departures and arrivals.Key Responsibilities:1. Passenger HandlingAssist passengers at check-in counters and boarding gates.Verify passenger documents (tickets, ID, visa, etc.).Provide flight information and guidance regarding baggage, boarding time, and gates.Handle passenger queries, requests, and complaints professionally.Assist special needs passengers (elderly, disabled, unaccompanied minors, etc.).2. Baggage HandlingTag, load, and unload baggage safely and efficiently.Operate conveyor systems and baggage carts.Ensure correct baggage delivery to flights and reclaim areas.Handle lost, delayed, or damaged baggage cases.3. Ramp OperationsDirect aircraft to parking bays using signals or radio communication.Assist in loading and unloading cargo and catering supplies.Coordinate aircraft refueling, cleaning, and maintenance support.Inspect runways and parking areas for safety and cleanliness.4. Coordination and CommunicationMaintain clear communication between flight crews, ground control, and airport departments.Ensure flight schedules are maintained with minimum delays.Report any irregularities or safety issues to the supervisor or duty officer.5. Safety and ComplianceFollow all aviation safety and security regulations.Conduct safety checks and ensure ground handling equipment is functioning properly.Maintain confidentiality and adhere to company policies.Skills and Competencies:Excellent communication and interpersonal skills.Strong organizational and multitasking ability.Knowledge of airport codes, schedules, and procedures.Ability to work under pressure and handle stressful situations calmly.Basic computer literacy (MS Office, check-in software, etc.).Teamwork and customer service orientation.Educational Qualification:Minimum: 10+2 (Higher Secondary) or equivalent.Preferred: Diploma or certification in Aviation, Airport Management, or Hospitality.Experience:Entry-level positions available for freshers.
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Bhubaneswar
Baggage Handling Ticketing Assistance Conflict Resolution Airport Operation Multitasking Ability Customer Service Ground Operation Ground Staff Activities
We are looking for a dedicated and customer-focused Airport Passenger Service Agent to assist passengers throughout their airport journey. Responsibilities include check-in and boarding procedures, verifying travel documents, issuing boarding passes, handling baggage queries, assisting passengers with special needs, and providing flight information. The role requires excellent communication skills, basic computer knowledge, and the ability to work in shifts in a fast-paced airport environment. Prior customer service experience is an advantage.
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  • 0 - 1 yrs
  • 4.5 Lac/Yr
  • Female
  • Bangalore
Airline Operations Aircraft Maintenance Airport Operation Aviation Hospitality Cabin Crew Activities Ground Staff Activities Ground Handling Air Traffic Control Cargo Handling Passenger Handling Interpersonal Skills
The Airline Ground Staff will be responsible for assisting passengers at the airport, ensuring smooth check-in, managing baggage, and providing information about flights. They will also coordinate with other airport staff to ensure efficient operations and customer satisfaction. Key Responsibilities:- Assisting passengers during check-in and boarding processes: This includes checking tickets, verifying identification, and providing boarding passes.- Handling baggage: Ensuring proper tagging and handling of passenger luggage to avoid delays or losses.- Providing information: Offering assistance and information to passengers regarding flights, gates, delays, and other queries.- Coordinating with other airport staff: Collaborating with ground crews, maintenance teams, and air traffic control to ensure timely departures and arrivals. Required Skills and Expectations:- Excellent communication skills: Ability to interact effectively with passengers and provide clear and accurate information.- Attention to detail: Ensuring accuracy in ticketing, baggage handling, and other passenger services.- Customer service orientation: A friendly and helpful demeanor to assist passengers and resolve issues promptly.- Ability to work in a fast-paced environment: Handling multiple tasks efficiently and maintaining composure during busy periods. - Physical fitness: Ability to lift and move heavy luggage when needed.
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  • 0 - 6 yrs
  • 11.0 Lac/Yr
  • Agra
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Direct Sales Cargo Handling Personality Development Basic Computer Skills Aircraft Maintenance Airport Operation Cabin Crew Activities Airport Ground Handling Ground Operation Ground Management Airport Cargo Interpersonal Skills Ground Handling Air Traffic Control Passenger Handling
We are looking for Airport Ground Staff to ensure a smooth and efficient travel experience for passengers at the Agra airport. This role is perfect for individuals who are organized and enjoy working in a bustling environment.Key Responsibilities:- **Passenger Assistance:** Greet and assist travelers check-in, providing information on flights, baggage procedures, and security regulations.- **Baggage Handling:** Ensure safe handling, loading, and unloading of luggage.
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  • 0 - 6 yrs
  • 11.0 Lac/Yr
  • Indore
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Direct Sales Cargo Handling Personality Development Basic Computer Skills Aircraft Maintenance Airport Operation Cabin Crew Activities Airport Ground Handling Ground Operation Ground Management Airport Cargo Interpersonal Skills Ground Handling Air Traffic Control Passenger Handling
We are seeking dedicated Airport Ground Staff to join our team in Indore. This role is ideal for individuals with a passion for travel and customer service, offering an opportunity to work in a dynamic environment at the airport. Key Responsibilities:1. **Passenger Assistance**: Provide excellent service to passengers, helping them with check-in, boarding, and luggage handling to ensure a smooth travel experience.2. **Check-in Operations**: Manage check-in counters, verifying passenger documents, issuing boarding passes.
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  • 0 - 6 yrs
  • 11.0 Lac/Yr
  • Guwahati
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Direct Sales Cargo Handling Personality Development Basic Computer Skills Aircraft Maintenance Airport Operation Cabin Crew Activities Airport Ground Handling Ground Operation Ground Management Airport Cargo Interpersonal Skills Ground Handling Air Traffic Control Passenger Handling
We are seeking dedicated Airport Ground Staff members to join our team in Guwahati, India. This role is ideal for individuals with a passion for aviation and customer service, offering opportunities for those with little to no experience.Key Responsibilities:- **Check-In Assistance:** Help passengers with check-in procedures, ensuring a smooth and efficient process as they prepare for their flights.- **Baggage Handling:** Safely manage passenger luggage, ensuring proper transport from check-in to the aircraft and delivery upon arrival.- **Customer Service:** Provide exceptional service by addressing passenger inquiries and resolving any issues that may arise during their airport experience.- **Security Checks:** Assist with the security screening of passengers and their belongings, adhering to safety regulations and ensuring compliance.- **Coordination with Airlines:** Work collaboratively with airline staff and other ground crew to ensure timely flights and efficient operations.Required Skills and Expectations:Candidates should possess excellent communication skills to interact effectively with passengers. A friendly demeanor and problem-solving abilities are crucial for resolving customer concerns. Attention to detail is important for handling luggage and ensuring safety procedures are followed. Basic computer skills are beneficial for check-in processes. Candidates should be willing to work in a fast-paced environment and be available for flexible shifts, including weekends and holidays. A minimum educational qualification of 12th pass is required.
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  • 0 - 5 yrs
  • 9.5 Lac/Yr
  • Delhi
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Ground Hostess Ground Staff Airport Representative Airport Ground Staff Airport Ground Handling Cabin Crew Ground Handling Staff Air Ticketing Customer Service Air Hostess Activities Cargo Loader Airport Ticketing
We are looking for a dedicated Airport Supervisor to join our team in Delhi. This role is important for ensuring that all airport operations run smoothly and safely while providing excellent service to passengers.Key Responsibilities:1. **Team Coordination**: You will supervise airport staff, ensuring they follow procedures and work efficiently as a team.2. **Operations Management**: Oversee daily airport operations, including check-in, security, and boarding processes, to ensure timely performance.3. **Passenger Assistance**: Provide outstanding customer service by assisting passengers with queries, helping with luggage, and addressing concerns.4. **Safety Compliance**: Monitor all safety regulations, ensuring that the airport environment adheres to required standards and protocols.5. **Reporting**: Prepare reports on daily operations, staff performance, and passenger feedback to improve services continually.Required Skills and Expectations:Candidates should have a minimum of 10th-grade education and ideally have 0-5 years of experience in a similar role. Strong communication skills are essential for effectively interacting with staff and passengers. You should be able to work in a fast-paced environment, showing leadership qualities and a commitment to teamwork. Flexibility in shifts is necessary as airport operations run 24/7. Candidates must also be adaptable to changes and able to respond calmly to unexpected situations.
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  • 0 - 5 yrs
  • 8.0 Lac/Yr
  • Chandigarh
Ground Staff Activities Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills Air Ticketing Officer Air Ticketing Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Ground Staff Airline Ground Staff Air Port Ground Staff Ground Handli
We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Noida
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service Air Ticketing Officer Air Ticketing Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Ground Staff Airline Ground Staff Air Port Ground Staff Ground Operation Ground Handling Airport Ground Airlines Ground Airport Manager Supervisor Shift Engineering Executive
As an Airport Customer Service Associate, you will play a vital role in creating a positive experience for passengers. You'll be the first point of contact for travelers and will assist them with various needs.**Key Responsibilities:**- **Greeting Passengers:** Welcome travelers at the airport with a friendly attitude, making them feel comfortable and valued from the moment they arrive.- **Check-In Assistance:** Help passengers with the check-in process, including verifying their documents and issuing boarding passes to ensure seamless travel.- **Answering Inquiries:** Provide information about flights, baggage policies, and airport services, ensuring passengers have the answers they need for a smooth journey.- **Handling Complaints:** Address and resolve any issues or complaints from passengers, offering solutions and support to enhance their travel experience.- **Coordinating with Other Departments:** Work closely with airline staff, security, and ground crew to ensure efficient operations and address any passenger concerns in a timely manner.- **Maintaining Cleanliness:** Keep the customer service area tidy and organized to provide a welcoming environment for travelers.**Required Skills and Expectations:**- **Communication Skills:** Good verbal and written communication skills are essential to interact effectively with passengers and co-workers.- **Problem-Solving Ability:** You should be able to think quickly and find solutions to any issues that arise during your shift.- **Customer-Oriented Attitude:** A strong desire to help others and ensure customer satisfaction is critical.- **Team Player:** Work collaboratively with your colleagues to provide the best service possible.- **Adaptability:** Be able to work in a fast-paced environment, adapting to changing situations with ease. - **Basic Computer Skills:** Familiarity with computers and basic software programs is beneficial for handling check-in systems and passenger databases.
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  • Fresher
  • Patna
Airline Operations Airport Operation Aviation Hospitality Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling
Job descriptionWork Role:Ground Staff are responsible for assisting passengers during check-in, boarding, and departure processesDuties include handling baggage, providing flight information, ensuring passenger safety, and coordinating with airline and security teams for smooth airport operationsStaff also manage ticketing, boarding passes, and customer inquiries at the terminalProfessionalism, patience, and strong communication skills are essential for maintaining service quality and airline reputation.Benefits:Company-provided accommodation near airport locationsCab facility available for pick-up and drop across shiftsDaily meal allowance or in-shift meals providedComprehensive medical and insurance coverage for employeesUniform and grooming support as per airline standardsOpportunities for career growth and skill development within the aviation sector.Role: Ground StaffIndustry Type: Aviation
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  • Fresher
  • 4.0 Lac/Yr
  • Gorakhpur
Baggage Handling Boarding Procedures Gate Operations Passenger Assistance
As an Airport Terminal Services Agent in Gorakhpur, you will be an essential part of the airport operations team. This role is ideal for freshers and requires a minimum education level of 12th pass. You will work full-time from the office, providing support to passengers and ensuring smooth airport processes.**Key Responsibilities:**- **Customer Assistance:** Greet and assist passengers at the airport, helping them with queries, boarding passes, and check-in procedures.- **Check-in Support:** Facilitate the check-in process for flights by verifying passenger documents and luggage, ensuring a hassle-free experience.- **Baggage Handling:** Coordinate the safe handling and transfer of luggage, ensuring it is loaded and unloaded efficiently to minimize delays.- **Information Dissemination:** Provide up-to-date information regarding flight schedules, gate changes, and terminal facilities to passengers and staff.- **Issue Resolution:** Handle and resolve passenger complaints or concerns promptly and professionally, ensuring customer satisfaction.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal communication skills are crucial for interacting with passengers and team members effectively.- **Customer Service Orientation:** A friendly and helpful attitude is necessary to assist passengers and create a positive atmosphere.- **Attention to Detail:** Ability to pay attention to details while processing passenger information and checking in luggage.- **Team Player:** Work collaboratively with other airport staff to ensure smooth operations.- **Problem-Solving Skills:** Ability to think quickly and resolve issues that arise during passenger interactions or operational processes.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Dehradun
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are seeking dedicated Airport Ground Staff for our Dehradun location. This role is ideal for individuals with a passion for the aviation industry and who enjoy working in dynamic environments. No prior experience is necessary; we welcome candidates eager to learn.Key Responsibilities:1. **Check-in Assistance** - Help passengers with the check-in process by verifying their documents and issuing boarding passes, ensuring a smooth start to their journey.2. **Baggage Handling** - Manage the safe loading and unloading of luggage, ensuring all bags are handled with care and properly tagged.3. **Customer Service** - Provide excellent assistance to travelers, addressing their queries and concerns with a friendly and professional attitude.4. **Flight Coordination** - Work closely with the flight crew and ground operations to ensure timely boarding and departures, keeping passengers informed about any changes.5. **Safety Protocols** - Adhere to all safety and security guidelines, ensuring compliance with airport regulations to maintain a secure environment.Required Skills and Expectations:Candidates should possess strong communication skills in both English and Hindi. A friendly demeanor and the ability to work well in a team are essential. Attention to detail and a commitment to customer satisfaction are crucial for success in this role. Flexibility to work in shifts, including weekends and holidays, is required. An enthusiasm for learning and adapting to new situations will help you thrive in this fast-paced environment.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Lucknow
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are looking for dedicated Airport Ground Staff to manage operations at the Lucknow airport. This role is ideal for individuals who love teamwork and enjoy working in a fast-paced environment. No prior experience is necessary, making this a great opportunity for recent graduates.Key Responsibilities:1. **Passenger Assistance**: Greet passengers, provide information, and assist with check-in and boarding procedures to ensure a smooth travel experience.2. **Baggage Handling**: Safely manage luggage and cargo, ensuring proper handling during loading and unloading, and coordinating lost luggage processes when necessary.3. **Safety and Security**: Follow airport security protocols and assist with security checks to maintain a safe environment for all passengers.4. **Communication**: Collaborate effectively with airline staff, security personnel, and ground crew, ensuring clear communication and coordination of services.5. **Customer Service**: Address passenger inquiries and resolve issues promptly, demonstrating professionalism and courtesy to enhance passenger satisfaction.Required Skills and Expectations:Candidates must have a minimum of a 12th-grade education. Strong communication skills, both verbal and written, are crucial for effectively interacting with passengers and staff. Attention to detail and the ability to manage time well are essential, especially in busy situations. Additionally, a positive attitude and willingness to work as part of a team are integral to this role.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are looking for enthusiastic Airport Ground Staff to join our team in Delhi. This role is perfect for individuals who enjoy working in a dynamic environment and love helping people. Candidates with up to two years of experience or fresh graduates are encouraged to apply.Key Responsibilities include:- **Check-in Assistance**: Help passengers check in by verifying tickets, issuing boarding passes, and guiding them through luggage procedures.- **Baggage Handling**: Ensure that luggage is loaded and unloaded from aircraft correctly, while keeping an eye on its safety.- **Customer Service**: Provide assistance to passengers in the airport, answering questions and resolving any issues they may face.- **Safety Compliance**: Follow all airport safety regulations and protocols to ensure a secure environment for passengers and staff.- **Collaborative Work**: Work closely with other airport staff, including flight crews and security personnel, to ensure smooth operations.Required skills and expectations:Candidates should have good communication skills and be able to interact politely with passengers from diverse backgrounds. Attention to detail is crucial for tasks such as baggage handling and checking boarding passes. The ability to work in a fast-paced environment and remain calm under pressure is essential. A high school education (12th pass) is required, and a positive attitude towards teamwork is important for success in this role.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Delhi
Cabin Crew Activities Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Ground Hostess Ground Staff Airport Representative Airport Ground Staff Cabin Crew Ground Handling Staff Air Ticketing Customer Service Air Hos
We are seeking enthusiastic individuals to join our team as Airline Ground Staff in Delhi. This position is ideal for those who enjoy working with people and want to start their career in the aviation industry.Key Responsibilities: The Airline Ground Staff will assist passengers during check-in, boarding, and luggage handling. You will ensure a smooth and efficient process at the airport by greeting travelers and guiding them through the necessary procedures. Additionally, you will manage flight information displays, including delays or cancellations, keeping passengers updated at all times.You will also be responsible for handling passenger inquiries, providing information about flights, services, and airport facilities. Maintaining safety regulations and providing assistance to those with special needs are crucial parts of the role. Finally, you will work closely with the cabin crew and other airport staff to ensure effective communication and coordination.Required Skills and Expectations: Candidates should have excellent communication skills, both verbal and written, to interact effectively with passengers and team members. A positive attitude and strong customer service orientation are essential for this position. Attention to detail and the ability to handle stressful situations calmly will help you succeed in this role. Lastly, as the position requires working in a fast-paced environment, individuals must be able to multitask and remain organized during busy periods. A minimum educational qualification of 10th grade is required.
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  • Fresher
  • 7.5 Lac/Yr
  • Thiruvananthapuram
Aircraft Maintenance Airline Operations Airport Operation Aviation Aviation Security Cabin Crew Activities Ground Staff Activities Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation
Key responsibilities:1. Ensure safety and comfort of passengers during flights: As cabin crew, you will be responsible for ensuring the safety and well-being of passengers on board the aircraft. This includes conducting safety demonstrations, assisting passengers during emergencies, and addressing any concerns or issues that may arise during the flight.2. Provide excellent customer service: Cabin crew members are the face of the airline and are expected to provide exceptional customer service to passengers. This includes greeting passengers, serving meals and beverages, and attending to any special requests or needs passengers may have.3. Maintain cabin cleanliness and appearance: It is essential to keep the aircraft cabin clean and tidy throughout the flight. This includes ensuring that seats, overhead compartments, and lavatories are cleaned and stocked with necessary supplies.4. Assist with pre-flight preparations: Cabin crew members are responsible for conducting pre-flight checks, briefing passengers on safety procedures, and assisting with boarding and baggage handling.5. Collaborate with other crew members: As part of a team, cabin crew members must work together efficiently to ensure smooth and successful flights for passengers.Required skills and expectations:- Excellent communication skills- Ability to remain calm under pressure- Strong customer service orientation- Attention to detail- Physical fitness and stamina- Ability to work well in a team- Willingness to work irregular hours and travel frequently
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  • Fresher
  • 7.5 Lac/Yr
  • Kurnool
Aircraft Maintenance Airline Operations Airport Operation Aviation Aviation Security Cabin Crew Activities Ground Staff Activities Ground Handling Cargo Handling Passenger Handling Airport Ground Handling Airport Cargo Ground Operation
We are looking for Airline Ground Staff in Kurnool. The role involves assisting with various aspects of airline operations, including aircraft maintenance, ground handling, passenger and cargo handling, and airport operations. Key responsibilities include ensuring the smooth functioning of ground operations, assisting passengers with check-in and boarding, and ensuring the safety and security of airport operations. Applicants should have a minimum education of 12th pass and no prior experience is required as freshers are welcome to apply. Key skills required include knowledge of aviation industry protocols, ability to handle cabin crew activities, and understanding of aviation security procedures. The ideal candidate should be detail-oriented, customer-focused, and able to work efficiently in a fast-paced environment. Effective communication skills and the ability to work well in a team are also essential for this role.
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  • Fresher
  • 8.5 Lac/Yr
  • Jabalpur
Customer Relationship Airline Operations Airport Operation Customer Service Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills Customer Support
We are looking for 532 Airport Guest Relationship Executive Posts in Jabalpur with deep knowledge in Customer Relationship, Airline Operations, Airport Operation, Customer Service, Ground Staff Activities, Guest Handling, Passenger Handling, Ground Operation, Airline Customer Service, Ground Management, Good Communication Skills, Customer Support and Required Educational Qualification is : 12th Pass
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  • Fresher
  • 3.8 Lac/Yr
  • Kolkata
Customer Care Associate Communication Computer Customer Relationship Passenger Handling
deal with passenger flight queries. verify travel documents and provide boarding passes. weigh luggage and collect any excess weight charges. take care of children travelling alone, VIPs and people who need assistance.* Listen to customers' questions and concerns and provide answers or responses.* Provide information about products and services.* Take orders, calculate charges, and process billing or payments.* Review customer accounts and make changes, if necessary.* Handle returns or complaints.if you have any queries, you can contact this number + 91 9330374107
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Guwahati
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are looking for enthusiastic and dedicated individuals to join our team as Airline Ground Staff in Guwahati, India. This role is ideal for those eager to begin a career in the airline industry.As an Airline Ground Staff member, your primary responsibilities will include assisting passengers during check-in and boarding processes, ensuring the smooth flow of airport operations. You will help with luggage handling, answer passenger queries, and provide essential information about flights. Additionally, you will work closely with other team members to maintain high standards of safety and customer service.Key responsibilities include:1. **Check-In Assistance**: You will help passengers with the check-in process, issuing boarding passes and managing luggage.2. **Customer Service**: You will address any passenger concerns, providing information about flights, delays, and airport facilities.3. **Luggage Handling**: You will assist in loading and unloading luggage, ensuring it is handled with care.4. **Safety Procedures**: You will follow safety guidelines and protocols to ensure a safe and secure environment for all passengers.Candidates should possess strong communication skills, as you will interact with passengers daily. A friendly and approachable demeanor is essential to provide excellent customer service. Attention to detail is important for managing luggage and adhering to safety protocols. Basic computer skills are required for check-in processes. This position is suitable for individuals who have completed their 12th grade and are eager to learn and grow in the aviation sector.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Kolkata
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Join our team in Kolkata as an Airline Ground Staff member, where you will play a crucial role in ensuring smooth airport operations and excellent customer service. This position is ideal for individuals with little to no experience looking to start a rewarding career in the aviation industry.Key Responsibilities:- **Passenger Check-In**: Assist passengers with the check-in process, ensuring they receive their boarding passes and help with luggage.- **Boarding Procedures**: Manage the boarding process, guiding passengers to their designated areas, and ensuring timely departures.- **Customer Service**: Address passenger inquiries and concerns, offering assistance with any issues related to their flight or travel experience.- **Baggage Handling**: Ensure the safe loading and unloading of luggage, maintaining accurate records of any lost or found items.- **Coordination**: Work closely with other airport personnel, including security and cabin crew, to promote seamless operations and enhance overall efficiency.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong communication and interpersonal skills. A friendly and approachable demeanor is essential, as is the ability to work in a fast-paced environment. Attention to detail and a willingness to learn new procedures are also important. Flexibility in work hours, including weekends and holidays, is expected, along with a commitment to providing excellent service to all passengers.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Goa
Passenger Handling Baggage Handling Customer Service Customer Support Boarding Pass Executive Safety & Security Safety Security Officer Operational Support Operational Executive Excellent Communication Interpersonal Skills Customer Service Orientation Problem Solving Teamwork Coordination
As an Airport Ground Staff member, you will play a crucial role in ensuring a smooth and pleasant experience for passengers and airlines. Your primary responsibilities will include:- **Check-in Assistance**: You will help passengers with the check-in process, ensuring they have proper documentation and guiding them on luggage policies.- **Boarding Management**: You will assist in boarding procedures, making sure that passengers board the aircraft in an organized manner and checking their boarding passes.- **Customer Service**: You will provide information and support to passengers regarding flight schedules, gate changes, and any inquiries they may have, ensuring a positive experience.- **Luggage Handling**: You will manage the loading and unloading of luggage, ensuring that all baggage is handled carefully to prevent damage.- **Emergency Response**: You will be trained to respond to emergencies and assist in evacuating the terminal or aircraft if necessary, prioritizing passenger safety.To excel in this role, you should possess strong communication skills, as interacting with passengers and team members is essential. A friendly and positive attitude is important to create a welcoming environment. Attention to detail will help you manage tasks efficiently, while the ability to work under pressure is crucial during busy hours. A team-oriented mindset will allow you to collaborate effectively with colleagues. Candidates with a minimum education of 12th grade and 0 to 6 years of experience are encouraged to apply.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Guwahati
Passenger Handling Baggage Handling Customer Service Customer Support Boarding Pass Executive Safety & Security Safety Security Officer Operational Support Operational Executive Excellent Communication Interpersonal Skills Customer Service Orientation Problem Solving Teamwork Coordination
Ground Staff are responsible for ensuring smooth airport operations and providing excellent customer service to passengers before, during, and after flights. They handle check-in procedures, boarding, baggage services, and assist passengers with their travel needs.Key Responsibilities: Passenger HandlingAssist passengers during check-in and boardingVerify passenger identification and travel documentsIssue boarding passes and baggage tagsGuide passengers to departure gates Baggage HandlingWeigh and tag checked luggageEnsure baggage complies with airline policiesCoordinate with baggage handling teamsAssist passengers with lost or delayed baggage Customer ServiceAddress passenger queries and complaintsProvide information on flight schedules, delays, and cancellationsAssist special passengers (elderly, disabled, VIPs, unaccompanied minors) Boarding & DepartureMake boarding announcementsEnsure smooth boarding proceduresCheck boarding passes and documents at gates Safety & SecurityFollow airport safety regulations and proceduresEnsure compliance with airline and aviation authority guidelinesReport any suspicious activity or security concerns Operational SupportCoordinate with airline staff, security, and other departmentsHandle flight documentation and reportsAssist in flight arrivals and departuresRequired Skills:Excellent communication and interpersonal skillsCustomer service orientationProblem-solving abilityAbility to work in shifts (including nights and weekends)Teamwork and coordinationBasic computer knowledgeEducational Qualification:Minimum: 10+2 (Higher Secondary)Preferred: Graduate in any field (Hospitality/Aviation preferred)Experience:Freshers can applyPrior experience in aviation, hospitality, or customer service is an advantageSalary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 40,000+ per month
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12th Pass Freshers For Cabin Crew

Cloud Careers Services

  • 0 - 6 yrs
  • 10.0 Lac/Yr
  • Calicut Suburb Kozhikode
Passenger Safety Passenger Handling Passenger Support Passenger Service Safety Instructions Safety Procedures Safety Regulations In-Flight Responsibilities Excellent Communication Interpersonal Skills Customer Service Skills Teamwork Multitasking Ability
Cabin Crew members are responsible for ensuring the safety, comfort, and well-being of passengers during flights. They provide excellent customer service, assist passengers with boarding and in-flight needs, demonstrate safety procedures, and handle emergencies if they occur. Their main responsibility is to maintain passenger safety while delivering a pleasant travel experience.Key ResponsibilitiesPassenger SafetyConduct pre-flight safety checks of emergency equipment.Demonstrate safety procedures such as seat belts, oxygen masks, and emergency exits.Ensure passengers follow all safety regulations during the flight.Handle emergency situations such as medical issues, turbulence, or evacuation procedures.Passenger ServiceWelcome passengers and assist them in finding their seats and storing luggage.Provide information about flight duration, safety instructions, and services.Serve meals, beverages, and refreshments during the flight.Ensure passenger comfort throughout the journey.Pre-Flight DutiesAttend pre-flight briefing with the captain and crew.Review flight details, weather conditions, and safety instructions.Check availability of food, beverages, and safety equipment.In-Flight ResponsibilitiesMonitor the cabin regularly to ensure passenger safety and comfort.Assist passengers with special needs such as children, elderly passengers, and disabled travelers.Handle passenger requests and complaints professionally.Post-Flight DutiesAssist passengers during disembarkation.Conduct a final cabin inspection for lost items or safety issues.Prepare reports on incidents or passenger concerns.Required SkillsExcellent communication and interpersonal skillsStrong customer service skillsAbility to remain calm under pressureTeamwork and coordinationProblem-solving abilityGood grooming and professional appearanceMultitasking abilityEducational QualificationMinimum 10+2 (Higher Secondary)Diploma or degree in Aviation, Hospitality, or Tourism is preferred.ExperienceFreshers can apply.Experience in hospitality, customer service, or aviation is an advantage.Physical RequirementsGood personality and grooming standards.Height requirements may vary by airline.Good eyesight and physical fitness.Ability to stand and move for long hours.Work EnvironmentWork onboard domestic and international flights.Rotational shifts including night, weekends, and holidays.Frequent travel and time zone changes.
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  • 0 - 6 yrs
  • 6.5 Lac/Yr
  • Jammu
Ground Staff Passenger Handling Baggage Handling Good Communication Safety and Compliance Ground Crew Airport Operation Airport Management Air Ticketing Guest Relation Associate Cabin Crew Air Traffic Controller
Job Overview:Ground Staff are responsible for handling all on-ground operations at airports to ensure the safe, smooth, and efficient functioning of flights. They assist passengers during check-in, boarding, and baggage handling, and coordinate with flight and maintenance teams for on-time departures and arrivals.Key Responsibilities:1. Passenger HandlingAssist passengers at check-in counters and boarding gates.Verify passenger documents (tickets, ID, visa, etc.).Provide flight information and guidance regarding baggage, boarding time, and gates.Handle passenger queries, requests, and complaints professionally.Assist special needs passengers (elderly, disabled, unaccompanied minors, etc.).2. Baggage HandlingTag, load, and unload baggage safely and efficiently.Operate conveyor systems and baggage carts.Ensure correct baggage delivery to flights and reclaim areas.Handle lost, delayed, or damaged baggage cases.3. Ramp OperationsDirect aircraft to parking bays using signals or radio communication.Assist in loading and unloading cargo and catering supplies.Coordinate aircraft refueling, cleaning, and maintenance support.Inspect runways and parking areas for safety and cleanliness.4. Coordination and CommunicationMaintain clear communication between flight crews, ground control, and airport departments.Ensure flight schedules are maintained with minimum delays.Report any irregularities or safety issues to the supervisor or duty officer.5. Safety and ComplianceFollow all aviation safety and security regulations.Conduct safety checks and ensure ground handling equipment is functioning properly.Maintain confidentiality and adhere to company policies.Skills and Competencies:Excellent communication and interpersonal skills.Strong organizational and multitasking ability.Knowledge of airport codes, schedules, and procedures.Ability to work under pressure and handle stressful situations calmly.Basic computer literacy (MS Office, check-in software, etc.).Teamwork and customer service orientation.Educational Qualification:Minimum: 10+2 (Higher Secondary) or equivalent.Preferred: Diploma or certification in Aviation, Airport Management, or Hospitality.Experience:Entry-level positions available for freshers.
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  • 0 - 6 yrs
  • 6.5 Lac/Yr
  • Surat
Ground Staff Passenger Handling Baggage Handling Good Communication Safety and Compliance Ground Crew Airport Operation Airport Management Air Ticketing Guest Relation Associate Cabin Crew Air Traffic Controller
Job Overview:Ground Staff are responsible for handling all on-ground operations at airports to ensure the safe, smooth, and efficient functioning of flights. They assist passengers during check-in, boarding, and baggage handling, and coordinate with flight and maintenance teams for on-time departures and arrivals.Key Responsibilities:1. Passenger HandlingAssist passengers at check-in counters and boarding gates.Verify passenger documents (tickets, ID, visa, etc.).Provide flight information and guidance regarding baggage, boarding time, and gates.Handle passenger queries, requests, and complaints professionally.Assist special needs passengers (elderly, disabled, unaccompanied minors, etc.).2. Baggage HandlingTag, load, and unload baggage safely and efficiently.Operate conveyor systems and baggage carts.Ensure correct baggage delivery to flights and reclaim areas.Handle lost, delayed, or damaged baggage cases.3. Ramp OperationsDirect aircraft to parking bays using signals or radio communication.Assist in loading and unloading cargo and catering supplies.Coordinate aircraft refueling, cleaning, and maintenance support.Inspect runways and parking areas for safety and cleanliness.4. Coordination and CommunicationMaintain clear communication between flight crews, ground control, and airport departments.Ensure flight schedules are maintained with minimum delays.Report any irregularities or safety issues to the supervisor or duty officer.5. Safety and ComplianceFollow all aviation safety and security regulations.Conduct safety checks and ensure ground handling equipment is functioning properly.Maintain confidentiality and adhere to company policies.Skills and Competencies:Excellent communication and interpersonal skills.Strong organizational and multitasking ability.Knowledge of airport codes, schedules, and procedures.Ability to work under pressure and handle stressful situations calmly.Basic computer literacy (MS Office, check-in software, etc.).Teamwork and customer service orientation.Educational Qualification:Minimum: 10+2 (Higher Secondary) or equivalent.Preferred: Diploma or certification in Aviation, Airport Management, or Hospitality.Experience:Entry-level positions available for freshers.
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  • 0 - 6 yrs
  • 6.5 Lac/Yr
  • Hyderabad
Ground Staff Passenger Handling Baggage Handling Good Communication Safety and Compliance Ground Crew Airport Operation Airport Management Air Ticketing Guest Relation Associate Cabin Crew Air Traffic Controller
Job Overview:Ground Staff are responsible for handling all on-ground operations at airports to ensure the safe, smooth, and efficient functioning of flights. They assist passengers during check-in, boarding, and baggage handling, and coordinate with flight and maintenance teams for on-time departures and arrivals.Key Responsibilities:1. Passenger HandlingAssist passengers at check-in counters and boarding gates.Verify passenger documents (tickets, ID, visa, etc.).Provide flight information and guidance regarding baggage, boarding time, and gates.Handle passenger queries, requests, and complaints professionally.Assist special needs passengers (elderly, disabled, unaccompanied minors, etc.).2. Baggage HandlingTag, load, and unload baggage safely and efficiently.Operate conveyor systems and baggage carts.Ensure correct baggage delivery to flights and reclaim areas.Handle lost, delayed, or damaged baggage cases.3. Ramp OperationsDirect aircraft to parking bays using signals or radio communication.Assist in loading and unloading cargo and catering supplies.Coordinate aircraft refueling, cleaning, and maintenance support.Inspect runways and parking areas for safety and cleanliness.4. Coordination and CommunicationMaintain clear communication between flight crews, ground control, and airport departments.Ensure flight schedules are maintained with minimum delays.Report any irregularities or safety issues to the supervisor or duty officer.5. Safety and ComplianceFollow all aviation safety and security regulations.Conduct safety checks and ensure ground handling equipment is functioning properly.Maintain confidentiality and adhere to company policies.Skills and Competencies:Excellent communication and interpersonal skills.Strong organizational and multitasking ability.Knowledge of airport codes, schedules, and procedures.Ability to work under pressure and handle stressful situations calmly.Basic computer literacy (MS Office, check-in software, etc.).Teamwork and customer service orientation.Educational Qualification:Minimum: 10+2 (Higher Secondary) or equivalent.Preferred: Diploma or certification in Aviation, Airport Management, or Hospitality.Experience:Entry-level positions available for freshers.
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  • 0 - 1 yrs
  • 7.0 Lac/Yr
  • Ranchi
Airport Ticketing Airport Operation Airport Representative Guest Handling Passenger Handling Customer Relationship Airline Operations Customer Service Customer Support Ground Staff Activities Ground Operation Airline Customer Service Ground Management Good Communication Skills
Join our team as an Airport Guest Relationship Executive in Ranchi, where you will be responsible for assisting guests with ticketing, airport operations, and providing exceptional customer service. Your key responsibilities include handling guests, passengers, and maintaining positive customer relationships. You will also be tasked with coordinating airline operations, managing ground staff activities, and ensuring smooth ground operations. We are looking for candidates with good communication skills, a strong customer service orientation, and the ability to work well under pressure in a fast-paced airport environment. If you are a 10th pass candidate with a passion for customer service and the willingness to learn, this role is perfect for you.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Bongaigaon
Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Customer Relationship Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management
As an Airport Guest Relationship Executive, you will play a crucial role in ensuring that travelers have a positive experience at the airport. Your focus will be on building good relationships with guests and assisting them throughout their journey.**Key Responsibilities:**- **Welcome Guests:** Greet guests upon arrival at the airport and make them feel comfortable and valued.- **Provide Information:** Assist travelers by providing accurate information about flight schedules, boarding gates, and airport facilities.- **Resolve Issues:** Handle guest complaints or issues professionally, ensuring prompt resolutions to maintain satisfaction.- **Assist with Services:** Aid guests in availing themselves of various services offered at the airport, such as lounges, check-in procedures, or baggage handling.- **Promote Safety and Security:** Ensure guests follow airport safety and security protocols for their protection and that of others.- **Maintain Records:** Keep accurate records of guest feedback and suggestions to improve service quality consistently.The ideal candidate will possess strong communication skills, with the ability to speak clearly and confidently. A positive attitude and a genuine interest in helping others are crucial for this role. You should be comfortable working in a fast-paced environment and be able to multitask efficiently. A high level of professionalism is expected, as you will represent the airport and its services. No prior experience is required, but a background in customer service is a plus. You must have completed your 12th grade and be ready to work full-time from the office in Bongaigaon.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Golaghat
Airport Ticketing Airline Operations Airport Operation Customer Relationship Passenger Handling Airline Customer Service
As an Airport Customer Service Associate, you will play a vital role in ensuring travelers have a pleasant experience at the airport. Your main duties will include:- **Assisting Passengers:** Help travelers with check-in procedures, guiding them through the airport processes to ensure a smooth journey.- **Addressing Inquiries:** Answer questions from passengers regarding flight schedules, baggage policies, and airport facilities, providing accurate information to enhance their experience.- **Handling Complaints:** Listen to passenger concerns and resolve issues calmly and effectively, helping to maintain a positive atmosphere.- **Coordinating with Airlines:** Work closely with various airline staff to ensure passengers receive timely and accurate updates about their flights.- **Maintaining Safety Standards:** Follow all airport regulations and safety protocols, ensuring a secure environment for both passengers and staff.- **Conducting Airport Services:** Assist with special requests like wheelchair assistance and lost baggage services, ensuring all passengers feel accommodated.To excel in this role, you should have strong communication skills to interact effectively with passengers and team members. Being friendly and approachable is essential, as you will be the first point of contact for travelers. Organizational skills and attention to detail are important for managing multiple tasks efficiently. You should also be able to work in a fast-paced environment, sometimes handling stressful situations calmly. A passion for customer service and the ability to work cooperatively as part of a team will be key to your success in this position.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Tezpur Sonitpur
Hospitality Airline Operations Aviation Security Airport Operation Cabin Crew Activities Aircraft Maintenance Aviation Ground Staff Activities Interpersonal Skills Passenger Handling Airport Cargo
Requirement of Ground Staff JobsCall For Enquiry Mr. Pawan Singh TomarJob description ( Airport Ground Staff Job )Work Role:Ground Staff are responsible for assisting passengers during check-in, boarding, and departure processes. Duties include handling baggage, providing flight information, ensuring passenger safety, and coordinating with airline and security teams for smooth airport operations. Staff also manage ticketing, boarding passes, and customer inquiries at the terminal. Professionalism, patience, and strong communication skills are essential for maintaining service quality and airline reputation.Benefits: Company-provided accommodation near airport locations. Cab facility available for pick-up and drop across shifts. Daily meal allowance or in-shift meals provided. Comprehensive medical and insurance coverage for employees. Uniform and grooming support as per airline standards. Opportunities for career growth and skill development within the aviation sector. Intermediate or Equivalent Age 18 - 47 10th, 12th and Graduation Candidate RequiredResponsibilities Ticket Booking Support Flight Information Desk Booking Amendments Customer Query Handling Payment Processing The purpose of a Supervisor is to ensure the smooth and efficient running of operations at an airport. This involves overseeing the day-to-day running of the airport, managing staff, dealing with passenger queries and complaints, monitoring the airfield, and ensuring that all safety and security regulations are followed. The Airport Operations Supervisor is also responsible for liaising with other stakeholders such as airlines, suppliers, and government agencies to ensure the airport runs effectively. They must also work closely with their team to ensure that all operational goals are achieved. Assist in developing emergency response plans, and respond to emergency situations. Monitor airport operations, including traffic flow, baggage handling, and cargo operations.Role: Ground StaffIndustry Type: AviationDepartment: Aviation & AerospaceEmployment Type: Full Time, PermanentRole Category: Flight & Airport OperationsEducationUG: Any GraduatePG: Any Postgraduate10th & 12th Pass Candidate can also apply
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  • Fresher
  • 3.5 Lac/Yr
  • Kolkata
Aviation Hospitality Ground Handling Passenger Handling Customer Support Computer
As an Airport Ground Staff member in Kolkata, you will play a vital role in ensuring smooth airport operations and providing excellent service to passengers. This full-time position is open to freshers who have completed their 12th grade.Key Responsibilities:1. **Passenger Assistance**: Help travelers with check-in processes, baggage handling, and boarding, ensuring they have a pleasant experience at the airport.2. **Baggage Handling**: Safely manage luggage loading and unloading, making sure that all bags are transported correctly and efficiently.3. **Information Services**: Provide accurate information about flights, schedules, and services to passengers, helping them navigate the airport.4. **Safety Protocols**: Adhere to all safety guidelines and procedures to ensure a secure environment for passengers and staff, and assist in emergencies if required.5. **Team Collaboration**: Work effectively with other staff members, including pilots, cabin crew, and security personnel, to ensure all operations run smoothly.Required Skills and Expectations:Candidates should have excellent communication and interpersonal skills to interact with passengers and colleagues effectively. A friendly and helpful demeanor is essential to create a welcoming environment at the airport. Attention to detail is important for handling passenger requests and baggage accurately. Additionally, candidates must be willing to work flexible hours, including weekends and holidays, as airport operations run around the clock. Being able to work under pressure and stay calm in challenging situations is also crucial in this role.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Shillong
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Join our team as Airline Ground Staff in Shillong, India, where you will play a crucial role in ensuring smooth airport operations and excellent customer service. Freshers, with at least a 12th-grade education, are welcome to apply for this full-time position.Key Responsibilities:1. **Passenger Assistance**: Welcome passengers at the airport, help them with check-in procedures, and ensure they have necessary travel documents.2. **Baggage Handling**: Manage the loading and unloading of luggage, ensuring that all bags are handled safely and delivered to the correct flight.3. **Customer Service**: Address passenger queries and concerns, providing accurate information regarding flights, boarding procedures, and airport facilities.4. **Coordination with Airlines**: Liaise with airline staff to ensure timely departures and arrivals, assisting in communication between passengers and flight crews.5. **Safety and Security Checks**: Conduct security checks on passengers and their belongings, ensuring compliance with airport safety regulations.Required Skills and Expectations:Candidates should have strong communication skills in English and local languages. Good problem-solving skills and the ability to work under pressure are essential. A friendly and approachable demeanor will help create a positive experience for passengers. Punctuality and a willingness to work flexible hours, including weekends and holidays, are also important. Teamwork and a commitment to high standards of customer service are vital in this role.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are seeking enthusiastic individuals to join our team as Airport Ground Staff in Kolkata. This role is ideal for those looking to start their career in the aviation industry, providing essential support to ensure smooth airport operations.Key Responsibilities:- Customer Service: Assist passengers with check-in procedures, provide information about flights, and address inquiries to create a positive travel experience.- Baggage Handling: Safely manage and load/unload luggage, ensuring it is handled with care to prevent damage.- Security Checks: Conduct necessary security procedures, including screening of passengers and their belongings to ensure safety regulations are met.- Coordination: Work closely with cabin crew and other ground staff to facilitate boarding processes and manage any on-ground issues effectively.- Emergency Procedures: Stay prepared to respond to emergencies and follow safety protocols to ensure passenger and staff safety.Required Skills and Expectations:Candidates must have completed their 12th grade and possess strong communication skills to engage with passengers and team members effectively. A polite and friendly demeanor is essential to enhance the customer experience. Basic problem-solving abilities are necessary to address any issues that may arise during operations. Physical fitness is important, as the role involves moving and handling luggage. A willingness to work in various shifts, including weekends and holidays, is expected in this fast-paced environment.
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  • 0 - 4 yrs
  • 3.8 Lac/Yr
  • Kolkata
Airport Ticketing Airline Operations Hospitality Customer Service Aviation Security Ground Staff Activities Aviation Cargo Handling Basic Computer Skills Airport Operation Ground Handling Airport Cargo
We are looking for an enthusiastic Airport Passenger Service Associate to join our team in Kolkata. This role is ideal for someone with a passion for customer service and an interest in the aviation industry.Key Responsibilities:- **Customer Interaction:** Assist passengers with check-in, boarding procedures, and luggage handling to ensure a smooth travel experience.- **Information Assistance:** Provide accurate information to passengers about flight schedules, gate changes, and policies to improve their travel journey.- **Problem Solving:** Address passenger inquiries and concerns promptly, using effective communication skills to resolve issues calmly and professionally.- **Safety Compliance:** Ensure all safety protocols and procedures are followed, maintaining a safe environment for both passengers and staff.- **Team Collaboration:** Work closely with team members and other airport staff to ensure seamless operations and high-quality service delivery.Required Skills and Expectations:Candidates should have completed their 12th grade and possess excellent communication and interpersonal skills. A friendly attitude and a willingness to assist others are essential. Successful candidates will be detail-oriented, able to think on their feet, and demonstrate problem-solving abilities. Previous experience in customer service is an advantage, but not mandatory, as we will provide training. Applicants should be flexible with working hours, including early mornings, weekends, and holidays. A strong commitment to providing exceptional service is crucial for success in this role.
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  • 0 - 4 yrs
  • 4.0 Lac/Yr
  • Noida
Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp Baggage Claim Baggage Handling Boarding Procedures Flight Check-in Gate Operations Lost and Found Procedures Multitasking Passenger Assistance Safety Regulations Security Procedures Emergency Response Computer Skills Time Management Customer Service Problem Solving Communication Skills
We are looking for enthusiastic individuals to join our team as Airport Terminal Services Agents in Noida, India. This role is essential in ensuring a smooth and pleasant travel experience for passengers. Ideal candidates should be team-oriented and committed to delivering excellent customer service.Key responsibilities include:1. **Passenger Assistance**: Provide support to passengers during check-in and boarding processes, helping them with their luggage and ensuring all travel documents are in order.2. **Information Services**: Offer accurate information regarding flight schedules, gate assignments, and airport facilities, ensuring passengers feel well-informed.3. **Problem Resolution**: Handle passenger inquiries and resolve issues related to delays, baggage, or other concerns, maintaining a calm and professional demeanor.4. **Safety Compliance**: Uphold all airport safety regulations and procedures, ensuring a secure environment for passengers and staff.To be successful in this role, candidates are expected to possess excellent communication skills, both written and spoken, to interact confidently with diverse passengers. A strong customer service orientation is essential to ensure a positive travel experience. Teamwork is crucial, as you will work closely with different departments within the airport. Adaptability is important, as the airport environment can be dynamic and fast-paced. Being detail-oriented and organized will also help in managing tasks effectively. A minimum education of 12th grade is required, and no prior experience is necessary, making this an excellent opportunity for entry-level candidates.
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  • 0 - 4 yrs
  • 4.0 Lac/Yr
  • Varanasi
Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
As an Airport Customer Service Associate in Varanasi, you will play a vital role in ensuring a pleasant travel experience for passengers. You will help with check-ins, answer questions, and provide information about flights and services.Key Responsibilities:1. **Check-in Assistance:** Help passengers with the check-in process, ensuring they have the necessary documents and guiding them through the procedures to minimize wait times.2. **Customer Support:** Respond to inquiries from passengers about flight schedules, baggage policies, and airport facilities, ensuring they receive accurate and helpful information.3. **Problem Resolution:** Address any challenges faced by passengers, such as flight delays or cancellations, and provide solutions or alternatives to enhance their travel experience.4. **Safety Compliance:** Ensure all safety and security protocols are followed during interactions with passengers and while handling their personal belongings.Required Skills and Expectations:Candidates should have a high school diploma (12th pass) and preferably some prior experience in customer service, though freshers are welcome. Strong communication skills are essential for effectively interacting with passengers. You should have a friendly and approachable demeanor, demonstrating an ability to handle stressful situations calmly. Being attentive to detail and having good problem-solving skills will help provide the best service to each traveler. The role requires a willingness to work full-time in an office environment at the airport, where you will engage with diverse people daily.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Andal Durgapur
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
As an Airport Ground Staff member, you will play a crucial role in ensuring that airline operations run smoothly and efficiently. You will be responsible for various tasks that help provide excellent service to passengers and maintain airport operations.**Key Responsibilities:**- **Passenger Check-In:** Assist passengers in checking in for their flights, ensuring they have all necessary documents and boarding passes ready for a smooth departure.- **Baggage Handling:** Manage the loading and unloading of luggage, ensuring it is transported safely and delivered to the correct flights without delays.- **Customer Service:** Address passenger inquiries and concerns, providing timely assistance and solutions to enhance their travel experience.- **Safety and Security Checks:** Conduct routine checks to ensure that airport safety protocols are followed and that the environment remains secure for both passengers and staff.- **Coordination with Airlines:** Collaborate with airline personnel to coordinate flight schedules, gate assignments, and any changes that may arise during operations.**Required Skills and Expectations:**- You should have at least completed your 10th standard, as this is essential for understanding the basics of communication and operations within the airport environment.- Excellent communication skills are a must, as you will interact with passengers and team members regularly.- A friendly and professional attitude is necessary to provide top-notch customer service.- Strong teamwork skills will help you work effectively with diverse teams in a fast-paced atmosphere.- Being able to handle multiple tasks at once and remain calm under pressure is important, as airport operations can be hectic.
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Darbhanga
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are looking for dedicated Airport Ground Staff to join our team in Darbhanga, India. This role is ideal for individuals with a passion for the aviation industry and excellent communication skills. No prior experience is necessary, making it an excellent opportunity for recent school graduates.Key Responsibilities:- Customer Service: Greet passengers at the airport, assist with check-in processes, and provide information about flights and services, ensuring a positive experience for travelers.- Luggage Handling: Safely load and unload passenger luggage from aircraft, ensuring items are handled with care and transported efficiently to the correct destinations.- Security Checks: Assist in conducting security screenings of passengers and baggage, maintaining safety standards in accordance with airport regulations.- Coordination with Crew Members: Communicate effectively with flight crews to ensure that all flight details are executed smoothly, including boarding and on-time departure.Required Skills and Expectations:Candidates should have a minimum educational background of passing the 10th grade. Strong communication skills, both verbal and written, are essential for interacting with passengers and team members. Candidates should be physically fit as the role involves lifting and standing for long periods. A positive attitude, teamwork skills, and the ability to work in a fast-paced environment are crucial for success in this role. Flexibility in working hours, including weekends and holidays, is also expected.
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  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Shillong
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
As an Airport Ground Staff member, you will play a crucial role in ensuring a smooth experience for passengers and ensuring flight operations run efficiently. Your responsibilities will include:- **Passenger Check-in Support**: Assist passengers during the check-in process by verifying travel documents and guiding them through self-service kiosks or manual check-in procedures.- **Baggage Handling**: Ensure that passenger luggage is correctly tagged and transferred to the appropriate flights, reducing the chance of lost baggage.- **Customer Service**: Address passenger inquiries and provide information regarding flight schedules, gate numbers, and any changes to their travel plans to ensure a positive experience.- **Boarding Assistance**: Manage the boarding process by conducting ticket checks and maintaining orderly queues, which helps in timely departures.- **Collaborate with Security**: Work closely with security personnel to ensure compliance with safety regulations, helping to maintain a secure airport environment.- **Safety Protocols**: Adhere to all safety protocols and procedures, ensuring that health and safety standards are met at all times during operations.To excel in this role, you should have a friendly demeanor, strong communication skills, and the ability to work under pressure. A keen eye for detail is important, as is a commitment to providing excellent customer service. While previous experience is not required, a willingness to learn and adapt in a fast-paced environment is essential. Being punctual and dependable is also expected, as timely support is critical in the airport setting.
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Openings For Air Ticketing Executive || Freshers & Experienced

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Aircraft Maintenance Airline Operations Hospitality Airport Operation Aviation Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Air Traffic Control Passenger Handling Airport Ground Handling Ground Handling Ground Management Cargo Handling Ground Operation Airport Cargo
We are looking for enthusiastic Airport Ground Staff in Kolkata to ensure smooth operations and provide excellent customer service at the airport. This role is perfect for someone looking to start their career in the aviation industry.Key Responsibilities:1. **Check-In Assistance**: Help passengers with the check-in process, ensuring their luggage is tagged properly and they receive boarding passes. You will guide them through the necessary procedures to ensure a smooth start to their journey.2. **Customer Service**: Provide assistance to passengers with inquiries, direct them to the appropriate facilities, and address any concerns they may have. Your friendly demeanor will be vital in making their travel experience pleasant.3. **Luggage Handling**: Manage the loading and unloading of luggage onto and off of aircraft, ensuring all items are handled safely and efficiently. This involves coordinating with other ground staff to minimize delays.4. **Safety Protocols**: Ensure that safety guidelines and regulations are strictly followed at all times. You will help maintain a secure environment for passengers and staff.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong communication skills to effectively interact with passengers and team members. Attention to detail is important, as you will be handling baggage and assisting travelers with various needs. A positive attitude and willingness to work in a dynamic environment are essential for success in this role. Previous experience is not necessary; however, a passion for customer service is highly valued.
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Freshers For Airport Guest Relationship Executive - Kolkata

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Customer Relationship Airline Operations Airport Ticketing Airport Operation Passenger Handling Airline Customer Service
We are seeking a friendly and dedicated Airport Customer Service Associate to join our team in Kolkata. This role is perfect for those eager to kickstart their careers in the airport industry and interact with travelers daily.Key responsibilities for this position include greeting passengers as they enter the airport, ensuring they feel welcome and assisted. You will help check in passengers for their flights, verifying their travel documents and providing boarding passes. Assisting with luggage handling and answering questions about flights, airport facilities, and services is also a crucial part of the job. You
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Airport Customer Service Associate Jobs For 12th Pass Freshers

Aviindia Institute of Aviation and Hospitality Management

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Kolkata
Customer Relationship Airline Operations Airport Operation Passenger Handling Airline Customer Service Airport Ticketing
We are seeking a friendly and motivated Airport Customer Service Associate in Kolkata, India. This entry-level role is perfect for individuals eager to start their careers in the aviation industry.As an Airport Customer Service Associate, your primary responsibilities will include:- Greeting passengers: You will welcome travelers at the airport, ensuring they feel comfortable and informed.- Assisting with check-in: Help passengers with the check-in process, ensuring they have all necessary documents and assisting with baggage.- Providing information: Offer accurate information about flight schedules, boarding gates, and airport services to help passengers navigate the airport smoothly.- Handling inquiries: Respond promptly to passenger questions and concerns, providing solutions and support to enhance their travel experience.- Supporting in emergencies: Stay alert and assist during any emergency situations, ensuring passenger safety and following protocols.To be successful in this role, candidates should possess strong communication and interpersonal skills, enabling them to interact positively with diverse passengers. A friendly and approachable demeanor is essential, as well as the ability to work in a fast-paced environment. Attention to detail and problem-solving skills are important for addressing passenger needs effectively. Candidates should have at least a 12th-grade education and be comfortable working full-time in an office setting at the airport. Previous experience is not necessary but is a plus.
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