Collection Manager Jobs in India

We are looking for a Collection Executive to join our team in Cuttack. The ideal candidate will have 1 to 6 years of experience, a background in B.A or B.Com, and a strong drive to meet collection targets.**Key Responsibilities:**- **Debt Collection:** Reach out to clients via phone or email to collect outstanding payments, ensuring a customer-focused approach to maintain positive relationships.- **Account Management:** Keep track of all accounts and monitor payment schedules to ensure timely follow-ups with clients on overdue accounts.- **Dispute Resolution:** Handle any disputes or queries related to payments professionally and efficiently, coordinating with relevant departments to resolve issues quickly.- **Documentation:** Maintain accurate records of communications and transactions to ensure compliance and support collection efforts.- **Reporting:** Prepare weekly or monthly reports on collection activities, summarizing progress towards targets and identifying potential issues.**Required Skills and Expectations:**Candidates must have strong communication skills, both verbal and written, to effectively interact with clients. A good understanding of financial concepts and the ability to handle sensitive situations with discretion is essential. The ideal candidate should be detail-oriented and organized, with a proficiency in using computer systems for tracking payments and documentation. Additionally, they should possess negotiation skills and a results-driven attitude to achieve collection goals. The role requires a dedicated and professional individual capable of working in a team-oriented environment. Only male candidates will be considered for this position.

We are looking for an Assistant Sales Manager to oversee and manage sales and collections of Electric Vehicles (EVs) in the specified region. The ASM will be responsible for driving the sales of EVs (primarily 3-wheelers - passenger and loaders), developing and nurturing relationships with customers, and ensuring timely collections of payments.Job Responsibility? Sales & Business Development:o Identify and target potential customers in the assigned area.o Promote and sell Electric Vehicles, including passenger and loader 3-wheelers.o Build relationships with dealers, fleet owners, and corporate clients.o Drive revenue growth through direct sales and partnerships.o Meet or exceed monthly/quarterly sales targets.? Collections & Credit Management:o Ensure timely collections from customers as per the defined credit terms.o Follow up on overdue accounts and resolve payment issues.o Collaborate with the finance team to assess creditworthiness and manage credit limits.o Maintain detailed records of collections and report on outstanding payments.? Market Research & Reporting:o Track market trends, competitor activities, and customer feedback to adapt sales strategies.o Provide regular reports on sales performance, collection updates, and market conditions.o Suggest new sales and promotional strategies to enhance product uptake.? Customer Service & Relationship Management:o Serve as the primary point of contact for all customer queries and concerns.o Provide after-sales support and ensure high levels of customer satisfaction.o Develop long-term relationships with clients and identify cross-selling opportunities.? Team Coordination:o Coordinate with internal teams (Sales, Finance, and Operations) to ensure smooth operationsand successful transactions.o Train and mentor junior sales staff (if applicable).? Enter into and manage partnership and alliances with Vehicle OEMs local officials and their dealers? Hands on, direct sourcing to increase our retail finance share in the local EV market? Manage monthly sales planning with partners and lead funnel? Manage collection processes with partners and collection agencies? Manage soft and hard collections? Ensure fluency in local language, handling local team and clients of the area assignedMandatory:? Proven experience in sales and collections, preferably in the CV industry.? Strong knowledge of Commercial Vehicles, especially 3-wheeler loaders and passenger vehicles.? Excellent negotiation, communication, and interpersonal skills.? Ability to work independently and manage a large area of responsibility.? Strong organizational skills with a focus on meeting deadlines.? Proficiency in Microsoft Office and CRM software.? Willingness to travel extensively within the assigned region.Target Industry: Commercial Vehicle Finance/EV - MandatoryTarget Industry: Commercial Vehicle Finance/EV - MandatoryGender: MaleExperience: 3+ yearsJob Location: ChennaiWorking Days: 6 daysAge: Upto 30 yearsQualification: Graduate/Post GraduateNotice Period: Immediate to 30 days onlyRelocation candidates: No

Job Title:Collection ManagerDepartment:Collections / RecoveryJob Summary:The Collection Manager is responsible for managing and overseeing the collection and recovery of outstanding payments from customers. The role involves leading the collections team, developing effective recovery strategies, ensuring timely collections, reducing delinquency rates, and maintaining positive customer relationships while ensuring compliance with company policies and legal regulations.Key Responsibilities:Manage and monitor the collection of outstanding payments from customers.Develop and implement effective collection and recovery strategies.Ensure timely collection of dues to minimize bad debts and delinquency.Supervise, guide, and monitor the performance of collection executives and field officers.Allocate collection cases to team members and track their performance.Contact customers via phone, email, or field visits to follow up on overdue payments.Negotiate payment plans and settlements with customers when necessary.Maintain accurate records of collections, customer interactions, and recovery status.Prepare and submit daily, weekly, and monthly collection reports to management.Ensure compliance with company policies, legal requirements, and ethical standards.Handle escalated cases and resolve complex recovery issues.Coordinate with sales, finance, and legal departments for effective recovery.Identify high-risk accounts and recommend appropriate recovery actions.Required Qualifications:Bachelors degree in Commerce, Business Administration, Finance, or related fieldMBA preferred (optional)1-5 years of experience in collections, recovery, or finance-related roleRequired Skills:Strong negotiation and communication skillsLeadership and team management abilityProblem-solving and decision-making skillsKnowledge of collection and recovery proceduresAbility to handle difficult customers professionallyGood knowledge of MS Office and reporting toolsKey Competencies:Debt recovery and collection managementTeam supervision and performance monitoringCustomer handling and negotiationRisk assessmentReporting and documentationCompliance and ethical practicesWorking Conditions:Full-time positionOffice and field workMay require travel for recovery activities

As a Collection Officer in Ahmedabad, you will be responsible for managing and collecting payments from clients appropriately and professionally. Your main goal will be to ensure that all dues are collected and that relations with clients are maintained positively.**Key Responsibilities:**- **Contact Clients for Payments:** Reach out to clients who have overdue accounts, reminding them of their payment obligations and encouraging prompt payment.- **Maintain Records:** Keep detailed records of all communications and transactions with clients to ensure accurate tracking of payments and follow-ups.- **Resolve Disputes:** Address any disputes regarding payments by working with clients to find resolution while maintaining a professional attitude.- **Follow Up on Delinquencies:** Regularly follow up with clients who have not made payments, using various methods such as calls, emails, and letters.- **Report on Collection Status:** Prepare regular reports on the status of collections, providing insights into delinquency rates and forecasting cash flow.**Required Skills and Expectations:**- A minimum of 1 to 2 years of experience in collections or a related field is essential, demonstrating a solid understanding of payment processes.- A degree in B.A., B.B.A., or B.Com is required, ensuring a foundational knowledge of business and finance.- Strong communication skills are crucial, enabling you to convey messages clearly and resolve issues effectively.- Attention to detail is important for maintaining accurate records and identifying discrepancies.- A professional demeanor and ability to work in a team-oriented office environment are expected, along with a commitment to achieving collection targets.

Job Title: Collection ExecutiveJob Summary:Responsible for managing overdue accounts, ensuring timely recovery of outstanding payments, maintaining customer relationships, and minimizing delinquency through effective follow-ups and negotiation.Key Responsibilities:Follow up with customers for overdue payments via calls, emails, and field visits (if applicable).Ensure timely collection of EMI / loan / outstanding dues as per company policy.Negotiate repayment plans and resolve customer queries related to payments.Maintain accurate records of collection activities in the system.Coordinate with internal departments (Sales, Credit, Operations) for dispute resolution.Achieve monthly collection targets and reduce bucket delinquency.Ensure compliance with legal and regulatory guidelines during recovery processes.Required Skills:Strong communication and negotiation skillsAbility to handle difficult customers professionallyTarget-oriented and result-driven mindsetBasic knowledge of banking/NBFC collection processesGood documentation and reporting skills

A Collections Officer in a bank is responsible for recovering overdue payments from customers, negotiating repayment plans, and ensuring compliance with banking regulations to minimize financial losses. Their role combines customer communication, financial analysis, and regulatory adherence.

We are looking for a Collection Supervisor to lead our collections team in Durgapur. The ideal candidate will be responsible for managing collections efforts, ensuring that payments are received on time, and maintaining positive relationships with our customers.Key Responsibilities:1. Supervise Collections Team: Lead and support a team of collectors to achieve monthly targets and ensure they follow best practices in collections.2. Monitor Collections Processes: Regularly review the collection processes, analyze accounts, and identify areas for improvement to enhance efficiency and effectiveness.3. Communicate with Customers: Contact customers regarding overdue accounts, negotiate payment plans, and resolve disputes while maintaining a professional demeanor.4. Maintain Records: Keep accurate and up-to-date records of all collection activities, payments received, and customer communications to support reporting and compliance.5. Reporting: Prepare weekly and monthly reports for management, highlighting collection performance and any issues impacting cash flow.Required Skills and Expectations:Candidates should have at least two years of experience in collections or a related field. A 12th-grade education is required. Strong communication and interpersonal skills are essential, as you will be dealing with customers regularly. Attention to detail is important for tracking payments and maintaining records accurately. The ideal candidate should work well in a team environment, demonstrate leadership qualities, and be able to motivate others to meet targets. A solid understanding of financial principles and effective negotiation skills will be highly valued.

We're seeking an experienced Collection Manager to lead our collections team. The successful candidate will be responsible for managing and improving collection processes, reducing delinquencies, and ensuring compliance with regulatory requirements.Key Responsibilities:- Collection Strategy: Develop and implement effective collection strategies to meet targets.- Team Management: Lead and motivate a team of collectors to achieve performance goals.- Process Improvement: Identify areas for process improvement and implement changes to increase efficiency.- Risk Management: Monitor and mitigate collection risks, ensuring compliance with regulatory requirements.Requirements:- Experience: 5+ years of experience in collections or a related field.- Skills: Excellent communication, negotiation, and analytical skills.- Knowledge: Familiarity with collection laws and regulations.What We Offer:- Competitive Salary: 3 lakhs to 12 lakhs per annum.- Benefits: Health insurance, provident fund, and other benefits.

- Contacting customers who have overdue payments: As a Collection Officer, you will be responsible for reaching out to customers who have failed to make payments on time in order to collect the outstanding balance. - Negotiating payment plans: You will need to establish payment plans with customers who are unable to pay the full amount at once, in order to ensure that payments are made in a timely manner. - Following up on payment arrangements: It will be your responsibility to follow up with customers to ensure that they are sticking to the agreed-upon payment arrangements and to address any issues that may arise. - Maintaining accurate records: You will need to keep detailed records of all communications with customers, including payment arrangements, promises to pay, and any other relevant information. - Resolving customer inquiries: As a Collection Officer, you will also need to address any questions or concerns that customers may have regarding their outstanding balances, in order to facilitate the collection process. Required Skills and Expectations: - Strong communication skills: You should be able to effectively communicate with customers in order to negotiate payment arrangements and address any concerns they may have. - Good presentation skills: It is important to present information in a clear and professional manner to customers. - Accounts recovery knowledge: Understanding of accounts recovery processes and strategies will be crucial in successfully collecting overdue payments.

Visit customers with overdue loan payments at their registered addresses.Explain repayment requirements and encourage timely payments.Maintain daily visit records and update reporting manager.Demonstrate strong communication, convincing, and interpersonal skills.Ensure professional behavior & customer handling throughout collection activities.Key Requirements:Bike (Two-wheeler) is compulsoryValid ID proof (Aadhaar)Willingness to travel within assigned territoryBasic communication skills in Odia/Hindi

follow up customers via out bound calls & to inform them to finish debt amount (unpaid EMI & loans), bank ke loan defaulter customers se payment collection karna hai. Freshers, Experience, DRA- Non DRA sab apply kar sakte hai.

Skills Required:Communication: Strong interpersonal and communication skills to engage with people in different settings.Attention to Detail: Accuracy in collecting and documenting data.Problem Solving: Ability to handle challenges and unexpected situations in the field.Organizational Skills: Managing time and tasks efficiently when moving between locations.Technology Skills: Familiarity with mobile devices, data collection tools, or software to record and report findings.;

join our team: debt collections / recovery agent at cpj telemediaare you an experienced professional with a talent for negotiation and communication? shanmugamsolution cis hiring for the role of debt collections / recovery agent at our office in Kengeri, Bangalore bangalore!position: debt collections / recovery agentlocation: koramangala, ejipura, bangalore, karnatakatiming: 10:00 am - 7:00 pm (mon-sat)fixed sunday offsalary: 15,000 - 20,000/month + unlimited incentiveskey responsibilities:make manual and dialer-based calls to clientsconduct initial calls and follow-upsengage in meaningful conversations following company guidelinesconvert leads into sales and ensure online payment collectionsmaintain accurate and timely reporting to the team leaderwork with discipline and follow company proceduresqualifications & skills:must be a resident of bangalorestrong communication and convincing skillsproficiency in south indian languages Kannadanworking knowledge of the internet (mobile and laptop)experience in debt collections or recoveryshanmugamsolution at Sha we offer a competitive salary package and unlimited incentives for those who thrive in a fast-paced, results-driven environment. if youre ready to make an impact, apply today and join a growing team!Experience1 - 3 YearsNo. of Openings20EducationB.A, B.Arch, B.B.A, B.C.A, B.Com, B.Ed, DiplomaRoleCollection OfficerIndustry TypeBanking / Financial Services / Stock BrokingGender[ Male / Female ]Job CountryIndiaType of JobFull TimeWork Location TypeWork from OfficeFace interview location# , No 4 5 6 ,Marappa Layout Gandhinagar Kengeri Road Bengaluru Pin : 560060

Team Management:Lead and supervise a team of tele-collection agents.Set daily, weekly, and monthly targets for the team based on collection goals.Monitor team performance, ensuring agents meet call quotas, collection rates, and customer satisfaction metrics.Provide coaching, training, and guidance to agents to improve their skills and performance.Conduct performance reviews and implement improvement plans when necessary.Debt Collection Strategy:Develop and implement effective strategies for debt collection over the phone.Monitor customer interactions to ensure adherence to compliance standards, ethical collection practices, and company policies.Handle escalated customer issues or disputes regarding debt recovery.Coordinate with legal and finance departments when necessary for high-value or complex cases.Data Management and Reporting:Track and report on the performance of the collection team (e.g., recovery rate, contact rate, promise-to-pay rate).Use analytics tools to generate reports that show progress toward debt collection goals.Maintain accurate and up-to-date records of all debtors, including contact history and payment status.Analyze collection trends and recommend adjustments to improve outcomes.Client Interaction and Communication:Build and maintain relationships with clients, understanding their needs and ensuring satisfaction with recovery processes.Communicate clearly with debtors to negotiate repayment plans, ensuring that agreed terms are adhered to.Develop and maintain scripts or guidelines for agents to use during debt recovery calls.Address any client concerns regarding debt collection practices or outcomes.Compliance and Risk Management:Ensure that all debt collection activities comply with relevant laws and regulations, such as the Fair Debt Collection Practices Act (FDCPA) or equivalent local legislation.Manage and mitigate risk related to debt collection, ensuring that all activities are ethical and within the legal framework.Train the team on best practices for compliance and legal obligations.Process Improvement:Continuously assess and improve internal processes for debt recovery, optimizing the use of technology and resources.Stay up-to-date with industry trends and legal requirements to adjust strategies and practices accordingly.Implement feedback loops from both clients and agents to improve performance.Skills and Qualifications:Leadership and People Management:Strong leadership abilities with the capacity to motivate, guide, and manage a team.Excellent communication skills to handle diverse and challenging interactions, both with team members and debtors.Debt Recovery Knowledge:Understanding of debt recovery processes and techniques.Familiarity with laws and regulations governing debt collection.Analytical and Reporting Skills:Ability to analyze data and generate actionable reports.Familiarity with CRM and debt management software for tracking collections.Negotiation and Conflict Resolution:Strong negotiation skills to work out repayment arrangements with debtors.Ability to resolve disputes or issues with tact and professionalism.Time Management and Organization:Ability to prioritize tasks and manage time effectively in a fast-paced environment.Education and Experience:A degree in business, finance, or a related field is often preferred.Experience in a debt collection role, especially in a managerial or supervisory capacity, is required.Challenges in the Role: Managing high-pressure situations, especially when dealing with difficult or non-cooperative debtors.Ensuring compliance with legal standards while achieving aggressive recovery targets.Handling multiple team dynamics and ensuring consistent performance across all team members.

We are looking for Group Collection Manager (GCM) for a Bank across Southern Karnataka. Location and Vacancies: Chamrajnagar: 59 VacanciesHassan: 31 VacanciesHoskote: 33 VacanciesMysore: 39 VacanciesTumkur: 40 VacanciesQualification: 12th, Diploma, UG and PGPay Structure: 2,75,000 to 3,00,000 LPA.Experience: Minimum 1 year experience of working in Group Loan or any other collection.Age Criteria: 21 to 30 yearsKey Responsibilities:* Field work collection with focus on bucket collection.* Managing overdue accounts and ensuring timely recovery of dues.* Group Loan product* Building rapport with customers and handling escalations effectively.* Ensuring adherence to company policies and compliance guidelines during collections.* Regular reporting and coordination with branch/area teams for smooth collection operations.

Collection Officer Bharatpur Location. Applies have Must Your Own 2 Wheeler Vehicle

A Collection Officer is responsible for recovering outstanding debts by contacting customers, negotiating payment plans, resolving billing discrepancies, and maintaining accurate records of transactions and interactions.We have vacant of 20 Collection Officer Jobs in Araria, Darbhanga, Purnia, Katihar, Supaul, Bihar, Saran, Sitamarhi, Bihar, Siwan, Bihar, Aurangabad, Begusarai, Bihar, for Freshers Educational Qualification : 12th Pass, B.A, B.Com, Other Bachelor Degree Skill Cash Collection, Cash Handling etc.

Hiring for 100 Field officer - Collection (Fos) Jobs in Gwalior, Morena, Bhind, Shivpuri, Ashoknagar, for Freshers,Required Educational Qualification is : 12th Pass, 10th Pass with Good knowledge in Personal Loan Collection skill etc.Commission Based JobUrgent Hiring FOS - CollectionsCompany - Kissht and Ring Finance Vertical - PLLocation - Gwalior, Morena, Bhind, Shivpuri, Ashok Nagar (M.P.)Experience - Fresher and ExperiencedInterested Candidate can share there Resume on WhatsApp - +91 9589869543

We are looking for an experienced and results-oriented Collection Manager to oversee and drive our collection operations. The ideal candidate will have a strong background in credit recovery, team leadership, and performance management. You will be responsible for developing collection strategies, managing a team of collection officers or tele-callers, ensuring compliance with regulatory standards, and achieving recovery targets.

Two wheeler loan collection

Urgent Hiring FOS - CollectionsCompany - Kissht and Ring Finance Vertical - PLLocation - Gwalior, Morena, Bhind, Shivpuri, Ashok Nagar (M.P.)Experience - Fresher and ExperiencedInterested Candidate can share there Resume on WhatsApp - +91 9589869543#Hiring#Finance#Fieldofficers#collections#Gwalior#Morena#Bhind#Shivpuri#Ashoknagar#Freshers#experienced

This side HR Pinki We have an exciting job opportunity for you. Please find below the Job Details :Job Title: collection ExecutiveCompany Name-Axio/Accio*LocatioN -All Banglore are opendPosition-FOSSalary-15k to 18k in hand (it can negotiate up to 25k) depends on interview +IncentiveFull time jobfield collection officerBIG HIRING IN AxioLanguage -KanndaInterview-Walk in interviewWalk in drive- TODAY OR TOMMROWCall me-8817798042/6264078940Please share your resume If you are interested;

Job Title: Collection & Recovery AgentDepartment: Operations / CollectionsReporting To: Branch Manager / Collection SupervisorJob Type: Field JobKey Responsibilities:Visit assigned customers in the allocated territory to collect overdue payments.Follow up with defaulters through field visits, calls, and reminders.Negotiate repayment plans and ensure timely recovery of outstanding dues.Maintain accurate records of collections, visits, and customer interactions.Generate daily collection reports and submit them to the reporting manager.Build and maintain professional relationships with customers to ensure retention.Ensure adherence to company policies, ethical collection practices, and regulatory guidelines.Escalate critical cases to seniors for further action when required.Support branch operations related to recovery and customer service.Eligibility & Requirements:Minimum qualification: 12th Pass / Graduate (preferred)Freshers or candidates with experience in field collections / recovery / sales can apply.Willingness to travel extensively within the assigned area (50-100 km).Good communication and negotiation skills.Basic knowledge of local language is mandatory.Ability to handle pressure and meet collection targets.Two-wheeler with valid driving license preferred.Compensation & Benefits:Salary: -15,000 - -17,000 per monthPetrol allowance as per company policyPerformance-based incentivesMediclaim insuranceLife insurance coverage15 days of structured training providedWork Timings:6:30 AM onwards (field-based role)Location:Assigned branch -50-100 km from home location

Job Description: Customer Retention Officer (Collection & Recovery)We are looking for energetic and motivated individuals to join our Microfinance team as a Customer Retention Officer. This role is critical for maintaining healthy portfolio quality by ensuring timely repayments and building strong relationships with our rural and semi-urban clients.Role OverviewDepartment: Collection & RecoverySector: Microfinance (MFI)Target Age: 18 28 yearsWork Timing: Starts at 6:30 AM (Early morning field visits are essential)Location: Field-based (Operating within a 50km radius of your home location)Key ResponsibilitiesField Collections: Conduct daily field visits to collect installments from customers at their doorsteps or center meetings.Relationship Management: Build rapport with borrowers to ensure they prioritize their loan repayments.Recovery: Follow up with overdue or delinquent customers to recover pending payments and understand their financial challenges.Documentation: Maintain accurate records of daily collections and submit reports to the branch manager.Retention: Identify at-risk customers and educate them on the benefits of timely repayment to ensure future loan eligibility.Compensation & BenefitsMonthly Salary: 15,000 to 17,000 (Based on experience and interview).Statutory Benefits: PF (Provident Fund) + ESIC (Employee State Insurance).Health Cover: Mediclaim benefits for you and your family.Allowances: Dedicated Petrol Allowance for field travel.Incentives: Performance-based monthly incentives (the more you recover, the more you earn).RequirementsEducation: Minimum 12th Pass or Graduate.Skills: Strong communication, negotiation, and persuasion skills.Mandatory: Must own a Two-Wheeler and have a valid Driving License.Resilience: Ability to work in the field and handle early morning shifts.Note: This is a high-energy field job. Candidates must be comfortable traveling up to 50km from their residence to reach assigned collection clusters.

Job Description: Customer Retention Officer (Collection & Recovery)We are looking for energetic and motivated individuals to join our Microfinance team as a Customer Retention Officer. This role is critical for maintaining healthy portfolio quality by ensuring timely repayments and building strong relationships with our rural and semi-urban clients.Role OverviewDepartment: Collection & RecoverySector: Microfinance (MFI)Target Age: 18 28 yearsWork Timing: Starts at 6:30 AM (Early morning field visits are essential)Location: Field-based (Operating within a 50km radius of your home location)Key ResponsibilitiesField Collections: Conduct daily field visits to collect installments from customers at their doorsteps or center meetings.Relationship Management: Build rapport with borrowers to ensure they prioritize their loan repayments.Recovery: Follow up with overdue or delinquent customers to recover pending payments and understand their financial challenges.Documentation: Maintain accurate records of daily collections and submit reports to the branch manager.Retention: Identify at-risk customers and educate them on the benefits of timely repayment to ensure future loan eligibility.Compensation & BenefitsMonthly Salary: 15,000 to 17,000 (Based on experience and interview).Statutory Benefits: PF (Provident Fund) + ESIC (Employee State Insurance).Health Cover: Mediclaim benefits for you and your family.Allowances: Dedicated Petrol Allowance for field travel.Incentives: Performance-based monthly incentives (the more you recover, the more you earn).RequirementsEducation: Minimum 12th Pass or Graduate.Skills: Strong communication, negotiation, and persuasion skills.Mandatory: Must own a Two-Wheeler and have a valid Driving License.Resilience: Ability to work in the field and handle early morning shifts.Note: This is a high-energy field job. Candidates must be comfortable traveling up to 50km from their residence to reach assigned collection clusters.

Join our team as a State Head in Ahmedabad, Gujarat! As a State Head, you will Hire & oversee a group of employees to ensure productivity and efficiency. Your key responsibilities include assigning tasks, providing guidance, and resolving conflicts within the team. Strong leadership skills are essential to motivate and inspire your team to achieve goals. Experience in team building and using team trackers will be beneficial. A 1-3 years of experience in a similar role are required. This full-time position will be based in the office, requiring you to work closely with your team to drive success.Candidate must be join with his/her own 5 to 6 TL and City Manger with 10 to 15 FOS Hire in each members TeamCandidate must knowledge of BKT wise Collection like BKT X, 1,2 , NPA & Write off Cases