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Banking Officer Jobs in India

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Banking Officer (Fresher)

Axis Group of Services

  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Malda
Corporate Banking Customer Relationship Branch Banking Bank Reconciliation Banking Operations Risk Analysis Financial Reporting Fraud Detection Credit Risk Analysis Banking Sales Mobile Banking Good Communication
Axis Bank - Banking Officer / Branch Banking OfficerCompany: Axis Bank Ltd.Position: Banking Officer / Branch Banking OfficerDepartment: Branch BankingEmployment: Full-timeJob Location: West Bengal / branch locations, subject to vacancyEligibilityQualification: Any Graduate / Post GraduateFreshers and experienced candidates can be considered, depending on the openingGood communication and customer-handling skillsBasic computer knowledgeBanking/financial-services knowledge is an advantageKey ResponsibilitiesHandle customers visiting the branchAssist with Savings & Current Account openingKYC and account-related documentationHandle customer service requests and banking queriesSupport customers with debit cards, cheque books, Internet Banking and Mobile BankingExplain banking products such as CASA, FD/RD, loans, credit cards and insuranceGenerate leads and support customer acquisitionMaintain existing customer relationshipsFollow KYC, compliance and bank proceduresAxis Bank describes its retail banking business as covering deposits, transaction services, wealth management and lending, so branch-banking roles can involve both customer service and business/product responsibilities.Suitable candidate profileGraduates Freshers Experienced Good Communication Customer Service Banking InterestImportant: Axis Bank states that it does not charge candidates any fee at any stage of recruitment.
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Hiring Freshers || Banking Executive

Adekon Management Pvt Ltd

  • Fresher
  • Kolkata
Corporate Banking Banking Officer
A banking professional is responsible for providing excellent customer service and handling various financial activities. The role includes opening and maintaining customer accounts, processing deposits and withdrawals, verifying documents, handling cash transactions, and assisting customers with banking products and services. The employee must maintain accurate records, follow banking rules and regulations, and protect customer information. Other responsibilities may include processing loans, resolving customer queries, promoting banking products, and meeting business targets. Good communication, numerical ability, computer skills, honesty, and attention to detail are essential for this position. The employee should work efficiently, professionally, and maintain strong relationships with customers
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  • 1 - 7 yrs
  • 1.5 Lac/Yr
  • Indore
Tele Caller Tele Sales Officer Tele Marketing Executive Motivating Skill Phone Banking Outbound Calling Domestic BPO Presentation Skills Negotiation Skills Convincing Power Calling Telemarketing Tele Marketing Telesales Tele Sales
We are seeking a dedicated and enthusiastic Telecaller to join our team in Indore. The ideal candidate will possess excellent communication skills and a passion for customer service.Key Responsibilities:1. Outbound Calling: Make calls to potential clients to promote our products and services, aiming to generate interest and secure appointments.2. Customer Interaction: Engage with customers to understand their needs, answer queries, and provide necessary information, ensuring a positive experience.3. Record Keeping: Maintain accurate records of calls made and customer interactions in our database for future reference and follow-up.4. Feedback Collection: Gather feedback from clients to help improve our offerings and assist in developing strategies for better customer engagement.5. Team Collaboration: Work closely with other team members to reach sales targets and contribute to the overall success of the company.Required Skills and Expectations:Candidates should have a minimum of 1 year and a maximum of 7 years of experience in a telecalling or customer service role. A high school diploma (12th pass) is essential. Strong verbal communication skills in Hindi are necessary for effective customer interaction. Candidates must be able to work efficiently in a team and handle customer objections calmly. A proactive attitude and the ability to learn quickly are also expected to thrive in our dynamic work environment.T
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  • 1 - 7 yrs
  • 4.3 Lac/Yr
  • Thiruvananthapuram
Gold Loan Officer Sales Gold Loan Executive Gold Branch Banking Branch Sales Banking Sales
Gold Loan Sales ManagerJob Responsibilities:Manage and achieve branch-level gold loan sales and business targets.Generate new customers through field visits, referrals, telecalling, and local market activities.Build and maintain strong relationships with existing and prospective customers.Promote gold loan products, explain loan terms, interest rates, repayment options, and other services.Identify potential customers and convert leads into gold loan business.Lead, guide, and motivate the sales team to achieve individual and branch targets.Develop and maintain relationships with local businesses, agents, and referral partners.Monitor daily sales activities, customer follow-ups, and lead conversion.Ensure proper documentation and adherence to company policies and KYC requirements.Coordinate with branch operations and credit teams for smooth and timely loan processing.Monitor competitor activities and identify new business opportunities in the market.Prepare and submit regular sales and performance reports to management.Requirements:Minimum 1 year of experience in Gold Loan / NBFC / Banking sales preferred.Good knowledge of gold loan products and the local market.Strong communication, negotiation, and customer relationship skills.Ability to lead and motivate a sales team.Target-oriented with good business development skills.Willingness to travel for field sales activities.Qualification: Graduation preferred.Key Skills:Gold Loan Sales Team Management Business Development Customer Relationship Management Lead Generation Field Sales Target Achievement NBFC Sales Market Development
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  • 2 - 5 yrs
  • 7.5 Lac/Yr
  • Delhi
Banking Sales Home Loans Loan Officer Loan Sales Officer Sales
We are hiring experienced Sales Executives and Senior Sales Executives with a strong background in loan sales, business development and customer acquisition.### Key Responsibilities- Generate business for Business Loans, MSME Loans, LAP, Home Loans, CC Limits and Project Finance.- Achieve monthly and quarterly sales targets.- Generate leads through market visits, referrals and DSA networks.- Develop relationships with customers, DSAs and channel partners.- Explain loan products and documentation requirements.- Coordinate with Credit and Operations teams for loan processing and disbursement.- Maintain sales reports, follow-ups and conversion records.### Eligibility Criteria- Minimum 2 years of relevant loan sales experience.- Graduation is mandatory.- Experience selling Business Loans, MSME Loans, LAP, Home Loans or CC Limits.- Strong communication, negotiation and relationship-management skills.- Experience in lead generation and achieving sales targets.
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Hiring Freshers || Banking Officer

Excelors Management Services

  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Malda
Computer Executive Basic Computers Banking Operations
We are seeking a proactive and detail-oriented Banking Officer to join our team in Malda. This full-time position is ideal for individuals who have recently completed their 12th grade and are looking to start their careers in banking. The successful candidate will work from our office, where they will be involved in various banking operations.Key Responsibilities:- Customer Service: Assist customers with their banking needs, answering queries, and providing information on banking products and services to ensure a positive banking experience.- Account Management: Support clients in opening and managing their accounts, ensuring that all documentation is accurately completed and processed in a timely manner.- Transaction Processing: Handle routine transactions such as deposits, withdrawals, and fund transfers while maintaining a high level of accuracy and security.- Compliance and Reporting: Ensure adherence to banking regulations and internal policies by accurately reporting any discrepancies or unusual activities.- Team Collaboration: Work closely with other team members to achieve branch goals and improve overall service delivery within the banking environment.Required Skills and Expectations:Candidates should possess strong communication skills, allowing them to effectively interact with customers and colleagues. Attention to detail is crucial for accurately managing financial transactions and documentation. Basic computer skills, including familiarity with banking software, are expected to enhance performance in this role. A proactive attitude and willingness to learn are essential, as the ideal candidate will be exposed to various aspects of banking operations. Candidates should also demonstrate reliability and the ability to work in a team-oriented environment.
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  • 0 - 1 yrs
  • Dum Dum Kolkata
Customer Relationship Banking Sales Computer Executive
We are seeking a dedicated Banking Officer to join our team in Dum Dum, Kolkata. This full-time role is ideal for recent school graduates eager to start their career in banking.Key Responsibilities:1. Customer Service: Assist clients with their banking needs, providing accurate information and resolving queries to enhance customer satisfaction.2. Account Management: Help with the opening and closing of accounts, ensuring proper documentation and compliance with banking regulations.3. Transaction Processing: Handle transactions efficiently, including deposits, withdrawals, and money transfers, while maintaining accuracy in records.4. Compliance and Reporting: Adhere to banking policies and procedures, supporting audits and reporting to ensure compliance with regulations.Required Skills and Expectations:Candidates should possess a minimum educational qualification of a 12th pass. Previous experience is preferred but not essential; we welcome fresh graduates. Strong communication skills are vital to effectively interact with customers and colleagues. A good understanding of basic banking procedures will be beneficial. Attention to detail and the ability to handle transactions with accuracy are essential. Candidates should also demonstrate reliability, professionalism, and a readiness to learn in a fast-paced environment. Teamwork and adaptability are important traits for contributing positively to the workplace.
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Freshers For Banking Officer - Malda

Excelors Manegement Survices

  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Malda
Customer Relationship Banking Operations Good Communication
We are seeking a dedicated Banking Officer to join our team in Malda. This full-time position is ideal for individuals with a qualification of at least 12th pass and offers the opportunity to kickstart a career in banking.Key Responsibilities:- Customer Service: You will assist clients by answering their banking-related inquiries and providing them with information about products and services. - Account Management: You will help in opening new accounts and managing existing ones, ensuring that all necessary documentation is properly handled.- Transaction Handling: You will process transactions efficiently, which includes deposits, withdrawals, and fund transfers while ensuring accuracy.- Compliance: You will ensure that all transactions comply with banking regulations and company policies, maintaining high standards of security.- Sales Support: You will promote bank products and services to potential clients, helping to achieve sales targets and enhance customer satisfaction.Required Skills and Expectations:Candidates should possess excellent communication skills, both written and verbal, to interact effectively with customers. Basic computer skills are essential for managing data and processing transactions. Attention to detail is crucial in this role to ensure accuracy in handling financial transactions. A positive attitude and a willingness to learn are important, as you will be working in a dynamic team environment. Given that this is an entry-level position, no prior experience is necessary, making it suitable for recent school graduates eager to begin their career in banking.
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Loan Operation Executive - Hyderabad

Beliebt Consulting Private Limited

  • 1 - 2 yrs
  • 4.0 Lac/Yr
  • Hyderabad
Banking Officer Customer Relationship Customer Service Interpersonal Skills BFSI Team Management Skills
Job Overview: We are looking for a detail-oriented Loan Operations Executive / Associate with 6 months to 1 year of experience in banking or an NBFC. In this role, you will manage initial loan file intake, conduct KYC and document verifications, compute basic financial eligibility, and coordinate with bankers and field investigation to ensure swift turnaround times for disbursement.Key Responsibilities:Application Screening & Intake: Scrutinize incoming loan files (Personal, Home, Auto, or Business loans) to verify document completeness, mandate forms, and applicant signatures.KYC & Document Verification: Verify identity, address, and legal property/business documents strictly against RBI/regulatory guidelines and internal bank compliance policies.Income & Credit Assessment: Conduct preliminary financial evaluations by reviewing 3-6 months of bank statements, payslips, and ITRs.Credit Bureau Screening: Pull and interpret credit bureau reports (CIBIL, Experian, Equifax) to identify adverse repayment trends, defaults, or high credit utilization.Third-Party Coordination: Initiate and monitor external Field Investigation (FI), Residence Verification (RVR), and legal/technical property valuation checks.Customer & Sales Team Liaison: Follow up with Bankers, DSAs (Direct Selling Agents), and applicants to resolve pending documentation queries and speed up file clearance.
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  • 0 - 3 yrs
  • 6.0 Lac/Yr
  • Indore
Banking Sales Personal Banking
As a Banking Officer in Indore, you will play a key role in providing excellent banking services to our clients. Your main responsibilities will include:- Customer Service: Assist customers with their banking needs, including account inquiries, transaction processing, and product information. Providing excellent service is essential for customer satisfaction and retention.- Account Management: Manage customer accounts by updating information, processing applications, and resolving issues. Accurate account management helps maintain client trust and loyalty.- Sales Support: Promote banking products and services like loans, credit cards, and savings accounts. Understanding customer needs will enable you to suggest suitable options, helping to achieve sales targets.- Transaction Processing: Handle various transactions, including deposits and withdrawals, ensuring accuracy and compliance with banking regulations. This ensures smooth operations and minimizes errors.- Compliance Adherence: Follow all banking policies and procedures to ensure compliance with regulatory requirements. Adhering to these rules protects both the bank and its customers.To succeed in this role, you should possess strong communication skills to interact effectively with clients and team members. Attention to detail is crucial for accurate transaction handling and record-keeping. A basic understanding of banking products and services will be helpful, along with the ability to solve problems quickly and efficiently. You should be a team player, willing to collaborate with colleagues to provide the best service possible. Experience in customer service or a related field is a plus but not mandatory for applicants with a positive attitude and eagerness to learn.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Coimbatore
English Language Basic Computers Good Communication
As a Banking Officer, you will play a crucial role in promoting banking services and assisting customers with their needs. Your main responsibilities will include:- Customer Service: Provide friendly and professional service to clients, addressing inquiries and resolving issues related to banking products and services.- Account Management: Assist customers in opening and managing their accounts, ensuring accurate documentation and compliance with bank policies.- Transaction Processing: Handle day-to-day banking transactions, including deposits, withdrawals, and transfers, while maintaining high attention to detail and accuracy.- Sales Support: Promote and sell banking products such as loans, credit cards, and savings accounts, helping customers find the best options to meet their financial goals.- Compliance Monitoring: Ensure all banking activities adhere to legal standards and company regulations, contributing to the bank's integrity and reliability.To excel in this role, candidates should possess the following skills and expectations:- Educational Background: An Advanced or Higher Diploma is required, providing a foundational knowledge of banking principles.- Communication Skills: Strong verbal and written communication abilities are essential to effectively interact with customers and colleagues.- Customer-Focused Mindset: A genuine interest in helping clients and understanding their needs is crucial for success in this role.- Attention to Detail: Accuracy in handling transactions and maintaining records is vital to ensure compliance and customer satisfaction.- Basic Financial Knowledge: Familiarity with banking products and financial services will assist in providing valuable support to clients.
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  • Fresher
  • 3.0 Lac/Yr
  • Nashik
Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication Domestic BPO Voice Process Presentation Skills International BPO
Key ResponsibilitiesMake outbound calls to prospective and existing customers.Explain products, services, and promotional offers to customers.Generate leads and identify potential sales opportunities.Schedule appointments or meetings for the sales team.Answer customer inquiries and provide accurate information.Maintain detailed records of customer interactions and call outcomes.Follow up with customers regarding inquiries, quotations, or service requests.Achieve daily, weekly, and monthly call and conversion targets.Handle customer objections professionally and effectively.Update customer information in CRM systems or databases.Coordinate with sales and customer service teams to ensure customer satisfaction.Adhere to company communication standards and call scripts where applicable.
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Bank Manager || Freshers & Experienced

Excelabridge Private Limited

  • 0 - 5 yrs
  • 3.5 Lac/Yr
  • Siliguri
Banking Assistant Banking Finance Corporate Bank Banking Sales
As a Bank Officer, you will play a key role in providing exceptional banking services to customers while ensuring compliance with banking regulations. Your primary responsibilities will include:- Customer Service: Assist customers with their banking needs, including account inquiries, transactions, and resolving issues to enhance customer satisfaction.- Account Management: Handle account openings, closures, and maintenance, ensuring all paperwork is completed accurately and efficiently.- Sales Support: Promote bank products and services to customers, helping them identify suitable financial solutions for their needs.- Loan Processing: Evaluate loan applications, perform credit checks, and assist in processing loans to facilitate timely approvals.- Regulatory Compliance: Ensure all banking activities adhere to established regulations and internal policies to maintain security and trust.- Data Entry and Record Keeping: Accurately enter customer information and transaction details into the bank's systems to maintain updated records.To succeed in this role, you should possess strong communication skills, both verbal and written, to interact effectively with customers and colleagues. A good understanding of banking products and services is essential, along with the ability to handle financial transactions clearly and precisely. Proficiency in basic computer applications and attention to detail will also contribute to your success. Additionally, a proactive approach and the ability to work well in a team environment are important traits for this position. Prior experience in banking or finance is a plus but not mandatory.
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Interview For Branch Sales Manager || 12th Pass - Freshers

Mandhan Fincorp Rural Skills Development Corporation Pvt Ltd

  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • Female
  • Saharanpur
Basic Computers Channel Sales Bancassurance Banking Sales Branch Sales Sales Branch Banking
As a Branch Sales Officer, you will play a vital role in driving sales and ensuring customer satisfaction at our Saharanpur branch. Your primary focus will be on achieving sales targets and enhancing the customer experience.- Customer Engagement: Actively engage with customers to understand their needs, provide assistance, and promote products, ensuring a positive shopping experience.- Sales Performance: Meet and exceed daily and monthly sales goals, utilizing effective sales techniques and strategies to maximize revenue for the branch.- Product Knowledge: Maintain thorough knowledge of the products and services offered, enabling you to provide accurate information and recommendations to customers.- Inventory Management: Assist in managing inventory levels, ensuring that stock is adequately maintained, and reporting any discrepancies to management.- Reporting: Maintain accurate records of sales activities, customer interactions, and any feedback received, contributing to overall sales strategy development.Required skills and expectations for this role include:- Communication Skills: Strong verbal and written communication skills to effectively interact with customers and team members.- Sales Skills: Basic understanding of sales principles and customer service, with a willingness to learn and implement best practices.- Team Player: Ability to work collaboratively with colleagues in a fast-paced environment while contributing positively to team dynamics.- Adaptability: Openness to feedback and the ability to adjust strategies based on changing customer needs and market trends.- Time Management: Strong organizational skills and the ability to prioritize tasks efficiently to meet sales targets. If you are eager to start your career in sales, this is an excellent opportunity for you!
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Sales Officer - Full Time

Exceed Consulting

  • 1 - 7 yrs
  • 5.0 Lac/Yr
  • Goa
Branch Sales Casa Sales Executive Retail Branch Banking Retail Sales
We are looking for a dedicated Sales Officer to join our team in Goa. The ideal candidate will have 1 to 7 years of experience in sales and a passion for helping customers find the right solutions.Key Responsibilities:- Customer Engagement: Interact with customers to understand their needs, provide information, and offer suitable products or services, ensuring a high level of customer satisfaction.- Sales Strategy Implementation: Follow the companys sales strategies and processes to achieve personal and team targets, contributing to overall company growth.- Market Research: Conduct research to identify potential customers and market trends, enabling the team to adapt sales techniques and stay competitive.- Product Knowledge: Maintain a thorough understanding of the products or services being sold, allowing for effective communication of features and benefits to customers.- Reporting: Prepare and present sales reports to management, detailing performance metrics, forecasts, and required adjustments to strategies.Required Skills and Expectations:- Strong communication and interpersonal skills to build rapport with customers and team members.- Proven track record in sales, with the ability to meet and exceed targets consistently.- A proactive approach to problem-solving, emphasizing customer satisfaction and retention.- Basic proficiency in using CRM software or similar tools for tracking sales performance.- The ability to work in a fast-paced environment while maintaining attention to detail.- A willingness to learn and adapt, demonstrating a commitment to personal growth and development in the sales field.
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Noida Sector 127
Call Handling Teamwork Telephone Etiquette Phone Banking
We are looking for a dedicated Phone Banking Officer to join our team in Noida Sector 127. In this role, you will assist customers with their banking needs through phone communication, ensuring excellent service and support.Key Responsibilities:1. Customer Support: Handle inbound and outbound calls from customers, providing information on banking services, account inquiries, and resolving issues efficiently.2. Account Management: Assist customers with account-related processes such as balance inquiries, fund transfers, and updates to personal information while maintaining confidentiality.3. Problem Resolution: Identify customer concerns and provide appropriate solutions, ensuring a high standard of service and customer satisfaction throughout the call.4. Documentation: Maintain accurate records of customer interactions and transactions in our system, ensuring all data is up-to-date and compliant with company policies.5. Team Collaboration: Work closely with other team members and departments to ensure seamless service delivery and to escalate complex issues when necessary.To be successful in this role, you should have excellent communication and interpersonal skills, possess a problem-solving attitude, and exhibit a strong commitment to customer service. A graduate degree is required, and candidates with 0-1 year of experience in customer service or banking will be preferred. You must be comfortable working from our office environment and be willing to adapt to a fast-paced work setting.
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Accounts Officer - Rewa

Brothers Trucking Company

  • 1 - 7 yrs
  • Rewa
Tally Book Keeping Income Tax Taxation TDS Time Management Bank Reconciliation Tally ERP Tax Audit Treasury International Finance Accounts Finalisation Balance Sheet Bank Accounting Tally Software TDS Return Tally GST Banking Finance GST Return Communication Skills GST
We are looking for an experienced Accounts Officer to join our team in Rewa. The ideal candidate should have a strong background in accounting and finance, with 1 to 7 years of experience. This full-time position requires working from the office.Key Responsibilities:- Financial Record Keeping: Maintain accurate financial records for all transactions, ensuring proper documentation and adherence to accounting standards. - Accounts Reconciliation: Regularly reconcile bank statements and accounts payable/receivable to ensure the accuracy of financial data. - Reporting: Prepare monthly financial reports and summaries that provide insight into the companys financial status, helping management make informed decisions. - Budget Management: Assist in preparing budgets and forecasts by providing necessary financial data and insights from previous periods. - Compliance: Ensure compliance with relevant regulations and internal policies, helping maintain financial integrity and avoid any legal issues. - Collaboration: Work closely with other departments to provide financial guidance and support, fostering a collaborative work environment.Required Skills and Expectations:Candidates must hold a Post Graduate Diploma in Finance or Accounting. Strong analytical skills are essential to interpret financial data and create reports. Proficiency in accounting software and Microsoft Excel is expected. The applicant should be detail-oriented, organized, and able to manage multiple tasks efficiently. Excellent communication skills are necessary to work effectively with team members and external stakeholders. A proactive approach to problem-solving and a commitment to achieving financial excellence will be highly valued.
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  • 1 - 7 yrs
  • 4.5 Lac/Yr
  • Bangalore
Sales Banking Sales
We are looking for a dedicated Relationship Officer to join our team and help build strong relationships with our clients from the comfort of their homes. This role requires a passionate individual with a commitment to customer satisfaction.Key Responsibilities:- Client Engagement: Actively reach out to clients to understand their needs, address concerns, and ensure their overall satisfaction with our services.- Communication: Maintain regular communication with clients through calls, emails, and messages to foster a positive relationship and keep them informed about our offerings.- Feedback Collection: Gather client feedback to identify areas for improvement, and collaborate with the team to implement necessary changes that can enhance client experience.- Account Management: Monitor client accounts and ensure timely resolution of any issues, ensuring a seamless experience for the clients.- Reporting: Create and maintain reports on client interactions and outcomes to track trends and highlight areas for potential growth.Required Skills and Expectations:Candidates should have strong communication skills, both verbal and written, to effectively convey information to clients. A basic understanding of customer relationship management tools will be an advantage. A proactive attitude, with the ability to solve problems efficiently, is essential. Stakeholders expect Relationship Officers to be empathetic, patient, and professional when dealing with diverse clients. Prior experience in a similar role will be beneficial but is not mandatory.
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Gorakhpur
Banking Regulations Customer Service
As a Branch Banking Officer, your role is essential in providing excellent customer service and ensuring smooth operations within the branch. You will be responsible for various tasks that support both customers and the banking team.Key Responsibilities:- Customer Assistance: Greet and assist customers with their banking needs, answering questions about products and services to ensure a positive experience.- Account Management: Support customers in opening, managing, and closing bank accounts while ensuring compliance with regulations and bank policies.- Transaction Processing: Handle financial transactions such as deposits, withdrawals, and transfers accurately and efficiently, maintaining a high level of attention to detail.- Sales Support: Promote banking products and services to customers, helping to meet branch sales targets through effective communication.- Problem Resolution: Address and resolve customer complaints or issues promptly, escalating matters when necessary to ensure customer satisfaction.- Report Preparation: Assist in preparing regular reports on branch activities and customer feedback to help improve services and efficiency.Required Skills and Expectations:- Strong communication skills to interact effectively with customers and team members.- Basic understanding of banking procedures and products, which can be developed through on-the-job training.- Good organizational skills to manage multiple tasks and responsibilities efficiently.- A detail-oriented mindset to ensure accuracy in transactions and record-keeping.- Proficiency in basic computer applications, as they are essential for transaction processing and report generation.- Ability to work in a team environment and contribute to a positive workplace culture.You should be eager to learn and grow within the banking industry, bringing a helpful attitude to engage with customers and support your colleagues.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Kolkata
Call Handling Product Knowledge Phone Banking Customer Service Problem Solving
As a Phone Banking Officer, you will play a crucial role in providing exceptional customer service through phone interactions. You will assist customers with their banking needs while ensuring all processes adhere to company policies.Key Responsibilities:- Customer Support: Handle incoming calls from customers, addressing their inquiries and providing solutions to banking-related issues in a courteous and professional manner.- Account Management: Assist customers with account-related requests such as balance inquiries, transaction details, and setting up new services, maintaining accuracy in all interactions.- Product Promotion: Inform customers about various bank products and services, encouraging them to take advantage of offerings that suit their needs.- Problem Resolution: Identify and resolve any issues that customers encounter, escalating complex problems to supervisors as necessary while maintaining clear communication.- Data Entry: Accurately document customer interactions and update account information in the banking system to ensure records are up to date.Required Skills and Expectations:Candidates should have excellent communication skills, allowing them to convey information clearly and effectively. A friendly and welcoming attitude is essential when interacting with customers. Strong listening skills will help you understand customer needs better. Basic computer skills are necessary for data entry and managing customer accounts. You should be detail-oriented and capable of managing multiple tasks simultaneously. A high school diploma (12th pass) is required, and prior experience is a plus, although not mandatory. Being a team player and willing to learn will be key to your success in this role.
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  • Fresher
  • 5.0 Lac/Yr
  • Coimbatore
Corporate Banking Customer Relationship
We are looking for a dedicated Banking Officer to join our team in Coimbatore. This full-time position is ideal for freshers seeking to start their career in the banking sector. As a Banking Officer, you will play a crucial role in supporting day-to-day banking operations and assisting customers with their financial needs.Key Responsibilities:- Customer Service: Provide excellent service to clients by answering inquiries, resolving issues, and ensuring a positive experience at the bank.- Account Management: Assist customers in opening and managing their bank accounts, guiding them through the different banking products and services available.- Transaction Processing: Accurately process financial transactions while adhering to bank policies and procedures to ensure security and compliance.- Sales Support: Promote banking products and services to clients, identifying opportunities to help them meet their financial goals.- Record Keeping: Maintain accurate and up-to-date records of customer interactions and transactions to facilitate smooth banking operations.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to effectively interact with customers and team members. Attention to detail is essential for processing transactions accurately and maintaining records. A good understanding of banking products and services is preferred, along with a willingness to learn and adapt in a fast-paced environment. Being customer-oriented and able to work collaboratively with colleagues will contribute to the overall success of the banking team. Proficiency in basic computer skills is also expected.
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  • 0 - 3 yrs
  • 5.0 Lac/Yr
  • Coimbatore
Financial Reporting Basic Computer Skills Banking Assistant
As a Bank Officer based in Coimbatore, you will be responsible for various essential functions that support the operations of the bank. This full-time position welcomes candidates with 0 to 3 years of experience and requires an Advanced or Higher Diploma.Key Responsibilities:- Customer Service: Assist clients in their banking needs, ensuring a friendly and professional experience while answering their queries promptly and accurately.- Transaction Processing: Handle deposits, withdrawals, and account activations efficiently to maintain smooth banking operations and customer satisfaction.- Account Maintenance: Support the management of customer accounts, ensuring all information is accurate and up to date, while also helping clients understand their account features.- Sales Support: Promote bank products and services to customers, helping them identify suitable options that could benefit their financial needs.- Compliance Adherence: Ensure all banking operations and customer interactions comply with relevant regulations and internal policies, safeguarding the bank's reputation.To be successful in this role, you should possess strong communication and interpersonal skills to engage with clients effectively. Attention to detail is crucial for managing transactions and maintaining accurate records. You should also have a good understanding of banking products and services, paired with a willingness to learn and adapt in a fast-paced environment. Basic computer skills are essential, as you will be using banking software and digital tools daily.
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  • 1 - 3 yrs
  • 4.5 Lac/Yr
  • Nashik
Bank Manager Bank Officer Banking Manager Banking Officer Bank
Key ResponsibilitiesBranch Operations & Customer Service ManagementOversee day-to-day branch operational processes, cash management, clearing operations, and general ledger maintenance.Address and resolve escalations from high-net-worth (HNI) and retail clients, ensuring top-tier service standards and fast query resolution.Manage account opening verification, service requests, locker operations, and electronic fund transfers (NEFT/RTGS/IMPS).Cross-Selling & Business GrowthDrive portfolio penetration by identifying cross-sell opportunities within the existing branch customer base.Promote retail financial products, including Savings & Current Accounts (CASA), Fixed Deposits, Loans, Credit Cards, Mutual Funds, and Insurance.Support Branch Managers and team members in achieving monthly and quarterly operational and business targets.Compliance, Risk & Audit AdherenceMaintain full compliance with KYC, AML (Anti-Money Laundering), and RBI regulatory mandates.Ensure the branch stays fully compliant during internal, concurrent, and regulatory audits with zero high-risk observations.Perform regular verification of customer documentation, signature updates, and mandatory record archiving.Team Leadership & Administrative CoordinationGuide, coach, and supervise frontline desk staff and customer service executives.Monitor daily operation metrics, turn-around times (TAT), and service error logs to drive operational efficiencies.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Nashik
Bank Manager Bank Officer Banking Manager Banking Officer Banking Relationship Manager
Key ResponsibilitiesBranch Operations & Service DeliveryManage day-to-day branch service desk operations, including cash processing, clearing operations, demand drafts, and general ledger reconciliation.Process account opening documentation, service requests, locker allocations, and electronic fund transfers (NEFT/RTGS/IMPS).Deliver high-quality customer service, handling HNI and retail client queries, service requests, and escalations promptly within established turnaround times (TAT).Cross-Selling & Portfolio GrowthIdentify financial needs of existing account holders and cross-sell HDFC Banks core product suit: Savings & Current Accounts (CASA), Fixed/Recurring Deposits, Debit/Credit Cards, and Personal/Business Loans.Support the distribution of third-party products, including Mutual Funds (NISM), Life Insurance, General Insurance, and wealth solutions.Collaborate with internal relationship teams to meet monthly branch portfolio expansion targets.Audit, Risk & Statutory ComplianceEnsure 100% compliance with internal HDFC Bank operational policies, KYC/AML mandates, and RBI guidelines.Coordinate internal, statutory, and concurrent branch audits with a target of zero high-risk audit observations.Maintain complete data accuracy, physical voucher management, and documentation integrity across desk operations.Team Coordination & Administrative OperationsSupervise, support, and guide frontline staff and customer service executives in routine desk operations.Ensure smooth functionality of branch infrastructure, including cash counting equipment, passbook printers, and self-service kiosks.
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  • 0 - 4 yrs
  • 4.5 Lac/Yr
  • Nashik
Retail Sales Corporate Sales Channel Sales Marketing Communication Lead Generation Direct Sales Interpersonal Skills Negotiation Skills B2B Sales b2c Marketing Revenue Generation Banking Sales Sales Business Development
Key Responsibilities1. Business Development & SalesIdentify and develop new business opportunities through networking, cold calling, and market researchGenerate leads and convert them into customersDevelop and execute strategic sales plans to achieve targetsPrepare and deliver presentations to prospective clients2. Client Relationship ManagementBuild strong relationships with new and existing clientsUnderstand client needs and provide suitable solutionsEnsure high levels of customer satisfaction and retention3. Market Research & AnalysisConduct market research to identify trends, competitors, and potential clientsAnalyze market conditions and adapt strategies accordinglyProvide feedback to management on industry developments4. Proposal & Contract ManagementPrepare proposals, quotations, and contractsNegotiate terms and close deals with clientsEnsure compliance with company policies and legal requirements5. Collaboration & CoordinationWork closely with marketing, operations, and finance teamsCoordinate with internal stakeholders to ensure smooth delivery of servicesParticipate in team meetings and strategy discussions6. Reporting & Performance TrackingMaintain records of sales activities and client interactionsTrack progress against targets and prepare reportsSuggest improvements for business development processes
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Banking Officer - Freshers

Axis Group of Services

  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Bankura
Corporate Banking Customer Relationship Branch Banking Bank Reconciliation Banking Operations Risk Analysis Financial Reporting Fraud Detection Credit Risk Analysis Banking Sales Mobile Banking Good Communication
Axis Bank - Banking Officer / Branch Banking OfficerCompany: Axis Bank Ltd.Position: Banking Officer / Branch Banking OfficerDepartment: Branch BankingEmployment: Full-timeJob Location: West Bengal / branch locations, subject to vacancyEligibilityQualification: Any Graduate / Post GraduateFreshers and experienced candidates can be considered, depending on the openingGood communication and customer-handling skillsBasic computer knowledgeBanking/financial-services knowledge is an advantageKey ResponsibilitiesHandle customers visiting the branchAssist with Savings & Current Account openingKYC and account-related documentationHandle customer service requests and banking queriesSupport customers with debit cards, cheque books, Internet Banking and Mobile BankingExplain banking products such as CASA, FD/RD, loans, credit cards and insuranceGenerate leads and support customer acquisitionMaintain existing customer relationshipsFollow KYC, compliance and bank proceduresAxis Bank describes its retail banking business as covering deposits, transaction services, wealth management and lending, so branch-banking roles can involve both customer service and business/product responsibilities.Suitable candidate profileGraduates Freshers Experienced Good Communication Customer Service Banking InterestImportant: Axis Bank states that it does not charge candidates any fee at any stage of recruitment.
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Banking Officer - Birbhum

Axis Group of Services

  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Birbhum
Corporate Banking Customer Relationship Branch Banking Bank Reconciliation Banking Operations Risk Analysis Financial Reporting Fraud Detection Credit Risk Analysis Banking Sales Mobile Banking Good Communication
Axis Bank - Banking Officer / Branch Banking OfficerCompany: Axis Bank Ltd.Position: Banking Officer / Branch Banking OfficerDepartment: Branch BankingEmployment: Full-timeJob Location: West Bengal / branch locations, subject to vacancyEligibilityQualification: Any Graduate / Post GraduateFreshers and experienced candidates can be considered, depending on the openingGood communication and customer-handling skillsBasic computer knowledgeBanking/financial-services knowledge is an advantageKey ResponsibilitiesHandle customers visiting the branchAssist with Savings & Current Account openingKYC and account-related documentationHandle customer service requests and banking queriesSupport customers with debit cards, cheque books, Internet Banking and Mobile BankingExplain banking products such as CASA, FD/RD, loans, credit cards and insuranceGenerate leads and support customer acquisitionMaintain existing customer relationshipsFollow KYC, compliance and bank proceduresAxis Bank describes its retail banking business as covering deposits, transaction services, wealth management and lending, so branch-banking roles can involve both customer service and business/product responsibilities.Suitable candidate profileGraduates Freshers Experienced Good Communication Customer Service Banking InterestImportant: Axis Bank states that it does not charge candidates any fee at any stage of recruitment.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Dakshin Dinajpur
Corporate Banking Customer Relationship Branch Banking Bank Reconciliation Banking Operations Risk Analysis Financial Reporting Fraud Detection Credit Risk Analysis Banking Sales Mobile Banking Good Communication
Axis Bank - Banking Officer / Branch Banking OfficerCompany: Axis Bank Ltd.Position: Banking Officer / Branch Banking OfficerDepartment: Branch BankingEmployment: Full-timeJob Location: West Bengal / branch locations, subject to vacancyEligibilityQualification: Any Graduate / Post GraduateFreshers and experienced candidates can be considered, depending on the openingGood communication and customer-handling skillsBasic computer knowledgeBanking/financial-services knowledge is an advantageKey ResponsibilitiesHandle customers visiting the branchAssist with Savings & Current Account openingKYC and account-related documentationHandle customer service requests and banking queriesSupport customers with debit cards, cheque books, Internet Banking and Mobile BankingExplain banking products such as CASA, FD/RD, loans, credit cards and insuranceGenerate leads and support customer acquisitionMaintain existing customer relationshipsFollow KYC, compliance and bank proceduresAxis Bank describes its retail banking business as covering deposits, transaction services, wealth management and lending, so branch-banking roles can involve both customer service and business/product responsibilities.Suitable candidate profileGraduates Freshers Experienced Good Communication Customer Service Banking InterestImportant: Axis Bank states that it does not charge candidates any fee at any stage of recruitment.
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