Opening For Assistant Manager-HDFC BANK

Key Responsibilities

Branch Operations & Service Delivery

Manage day-to-day branch service desk operations, including cash processing, clearing operations, demand drafts, and general ledger reconciliation.

Process account opening documentation, service requests, locker allocations, and electronic fund transfers (NEFT/RTGS/IMPS).

Deliver high-quality customer service, handling HNI and retail client queries, service requests, and escalations promptly within established turnaround times (TAT).

Cross-Selling & Portfolio Growth

Identify financial needs of existing account holders and cross-sell HDFC Bank’s core product suit: Savings & Current Accounts (CASA), Fixed/Recurring Deposits, Debit/Credit Cards, and Personal/Business Loans.

Support the distribution of third-party products, including Mutual Funds (NISM), Life Insurance, General Insurance, and wealth solutions.

Collaborate with internal relationship teams to meet monthly branch portfolio expansion targets.

Audit, Risk & Statutory Compliance

Ensure 100% compliance with internal HDFC Bank operational policies, KYC/AML mandates, and RBI guidelines.

Coordinate internal, statutory, and concurrent branch audits with a target of zero high-risk audit observations.

Maintain complete data accuracy, physical voucher management, and documentation integrity across desk operations.

Team Coordination & Administrative Operations

Supervise, support, and guide frontline staff and customer service executives in routine desk operations.

Ensure smooth functionality of branch infrastructure, including cash counting equipment, passbook printers, and self-service kiosks.

• Experience

  0 - 2 Years

• No. of Openings

  1

• Education

  Graduate

• Role

  Assistant Manager

• Industry Type

  Banking

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  Impact HR and KM Solutions Near Canada Corner Signal Ravi Chambers Basements Below Laminate Gallery, Nashik