Impact HR & KM Solutions

Panchavati, Nashik

We are seeking a Front Office Executive to join our team in Nashik. In this full-time role, you will be the first point of contact for our visitors and clients, managing the front office operations efficiently.**Key Responsibilities:**- **Greeting Visitors**: Welcome guests and clients with a friendly demeanor, ensuring their visit starts on a positive note.- **Handling Phone Calls**: Answer and direct phone calls to the appropriate departments, maintaining clear communication and professionalism.- **Managing Appointments**: Schedule and manage appointments for staff, ensuring all meetings are organized and arranged seamlessly.- **Maintaining Front Desk Area**: Keep the front desk and reception area tidy and organized to create a welcoming environment.- **Providing Information**: Serve as a source of information regarding services, processes, and the company, assisting visitors with their inquiries effectively.- **Handling Mail and Messages**: Receive and distribute incoming mail and messages promptly to relevant personnel.**Required Skills and Expectations:**Candidates should have 1 to 2 years of experience in a similar role. Excellent communication skills, both verbal and written, are essential for effective interaction with visitors and team members. Proficiency in basic computer applications is required, as you will be using various software for scheduling and communication. Strong organizational skills and attention to detail are vital for managing multiple tasks efficiently. A professional appearance and a customer-oriented mindset are important to maintain the companys positive image. Being a team player and displaying a friendly attitude contributes to a collaborative and supportive work environment.

As a Sales Executive, you will play a crucial role in driving sales and expanding our customer base. Your primary responsibilities will include:- **Identifying Potential Customers:** Research and create a list of potential customers through various means, such as online research, networking, and referrals, to broaden the market reach.- **Engaging with Clients:** Reach out to prospects via phone calls, emails, and in-person meetings to present our products and services, fostering strong relationships and understanding customer needs.- **Conducting Sales Presentations:** Prepare and deliver engaging sales presentations that effectively showcase our offerings and address potential customers pain points.- **Closing Sales Deals:** Utilize your persuasion skills to negotiate terms, handle objections, and successfully close sales deals, meeting or exceeding individual sales targets.- **Maintaining Customer Relationships:** Follow up with existing customers to ensure their satisfaction, address concerns, and identify opportunities for upselling and cross-selling.- **Reporting Sales Activities:** Keep accurate records of sales interactions, customer feedback, and market trends to provide insights to management for strategy development.To excel in this role, you should have a minimum of 1-3 years of sales experience, preferably in a similar industry. Strong communication and interpersonal skills are essential for establishing rapport with clients. You must demonstrate self-motivation, a results-oriented mindset, and the ability to work effectively in a fast-paced environment. Proficiency in basic computer applications and familiarity with CRM systems will also be beneficial.

Key ResponsibilitiesOn-Ground Campaign Execution: Plan and execute outdoor marketing activities, including roadshows, local events, pop-up stalls, and B2B/B2C market activations.Lead Generation: Identify and approach potential prospects in assigned territories to pitch products/services and capture qualified leads.Brand Visibility & Merchandising: Ensure excellent brand visibility at partner locations, retail outlets, or public spaces by managing brochures, banners, and promotional displays.Market Mapping & Research: Survey local territories to understand consumer behavior, identify competitor strategies, and uncover new market opportunities.Partner Relationship Management: Visit existing vendors, distributors, or institutional clients regularly to maintain strong relations and collect product feedback.Data Collection & Reporting: Maintain accurate daily logs of field visits, leads generated, and marketing material used; report daily outcomes to the marketing manager.

As a Product Development Executive, you will play a crucial role in creating and improving products to meet customer needs. You will work closely with various teams to bring innovative ideas to life. **Key Responsibilities:**- **Market Research:** Conduct research to understand customer preferences and market trends to identify potential product opportunities. This will help shape product features and functions.- **Product Design and Development:** Collaborate with design and engineering teams to develop new products. You will assist in creating prototypes and specifying requirements.- **Testing and Evaluation:** Participate in testing newly developed products to ensure they meet quality standards and customer expectations. Your feedback will be valuable for making necessary improvements.- **Documentation:** Maintain accurate records of product development processes, including specifications and testing results. This ensures that all team members are informed and can track progress.- **Collaboration:** Work with marketing and sales teams to understand customer feedback and adjust product strategies accordingly. Effective communication will help streamline the development process.**Required Skills and Expectations:**You should possess a degree or relevant qualification in a related field. Strong analytical skills are essential to interpret market data and make informed decisions. Good communication skills, both verbal and written, are necessary for collaborating with different teams. A creative mindset will help you contribute innovative ideas. Being detail-oriented is crucial for managing product details and ensuring quality. Proficiency in basic software tools for documentation and design will be beneficial. Candidates are expected to be proactive and eager to learn in a dynamic work environment.

Key ResponsibilitiesStrategic HR Planning: Develop and implement HR strategies, policies, and initiatives aligned with the overall business strategy.Talent Acquisition & Onboarding: Oversee the end-to-end recruitment process; design effective sourcing and interview strategies to attract high-quality talent, and manage structured onboarding.Employee Relations & Engagement: Bridge management and employee relations by addressing demands, grievances, or conflicts; design and drive employee engagement and wellness initiatives.Performance Management: Oversee and manage a performance appraisal system (KPIs/KRAs) that drives high performance and continuous professional development.Compensation, Benefits & Payroll: Maintain a competitive compensation and benefits structure; oversee timely payroll processing, attendance, and leave management systems.Compliance & Legal Risk: Ensure legal compliance with local, state, and central labor laws, statutory regulations, and workplace safety guidelines.Training & Development: Identify training needs for teams and individuals; organize and monitor training programs to upskill the workforce.HR Analytics: Maintain human resource records and metrics (turnover rates, cost-per-hire, etc.) to provide data-driven insights to the management team.

Key ResponsibilitiesPortfolio Management: Review and monitor assigned accounts to identify outstanding dues and prioritize overdue accounts for recovery.Customer Contact: Reach out to defaulting clients via phone calls, emails, registered letters, or field visits to remind them of unpaid invoices or loan installments.Negotiation & Payment Settlement: Understand customer financial constraints, handle objections skillfully, and negotiate viable repayment plans or settlements within corporate policy parameters.Data Accuracy & Tracking: Maintain precise, updated records of all customer interactions, payment commitments, collections made, and reasons for non-payment in the system.Payment Collection & Allocation: Follow up on committed payment dates, collect payments (cash, cheques, online transfers), and coordinate with the accounts department to ensure accurate allocation.Legal & Escalation Coordination: Identify critical/high-risk defaulters who refuse to pay and escalate those accounts to the legal or higher management team for further action.Compliance: Adhere strictly to industry guidelines, code of conduct, and legal frameworks governing debt recovery.

Key ResponsibilitiesManagement Representative (MR) Duties: Act as the primary liaison with external certification bodies, customers, and regulatory authorities during system audits; lead internal Management Review Meetings (MRM) with senior leadership.System Maintenance & Compliance: Ensure all plant or corporate processes align with ISO and other industry-specific compliance standards.Documentation & Control: Design, implement, and maintain standard operating procedures (SOPs), quality manuals, work instructions, and documentation control frameworks across all departments.Internal Audit Coordination: Plan, schedule, and execute regular internal system audits; train internal auditors and evaluate audit findings.Corrective & Preventive Action (CAPA): Track non-conformances (NCs) raised during audits, facilitate root-cause analysis with department heads, and monitor the timely closure of CAPAs.Process Improvement: Review operational metrics and KPIs across production, quality, maintenance, and HR to recommend continuous process improvements.

As a Sales Coordinator in Nashik, you will support the sales team and help drive revenue growth by managing various sales-related tasks.**Key Responsibilities:**- **Sales Support:** Assist the sales team in daily operations by providing necessary administrative support, such as preparing sales reports and maintaining customer records.- **Communication with Clients:** Act as a point of contact for clients, handling inquiries and ensuring timely responses to their requests to maintain strong customer relationships.- **Sales Order Processing:** Process and track sales orders from initiation to fulfillment, ensuring that orders are completed accurately and in a timely manner.- **Data Management:** Maintain an organized database of customer information and sales leads, helping the team track progress and identify potential opportunities.- **Scheduling Meetings:** Coordinate meetings and appointments between the sales team and clients, ensuring that everyone is informed and prepared for discussions.- **Sales Analysis:** Help analyze sales data and trends to provide insights that can help improve strategies and drive sales performance.**Required Skills and Expectations:**Candidates should have strong organizational skills and attention to detail to manage multiple tasks effectively. Good communication skills are essential for interacting with clients and team members. A basic understanding of sales processes and familiarity with sales software will be beneficial. Proficiency in Microsoft Office, especially Excel and Word, is expected. A positive attitude, eagerness to learn, and ability to work well in a team environment are also important attributes. Relevant experience is not mandatory, making this an excellent opportunity for recent graduates or individuals with minimal experience.

We are looking for a Front Desk Executive to join our team in Nashik. The ideal candidate will have 1 to 2 years of experience and will play a key role in creating a welcoming atmosphere for visitors and ensuring smooth daily operations at the front desk.**Key Responsibilities:**- **Greet Visitors:** Welcome guests with a friendly demeanor, providing them with the first impression of our organization.- **Manage Phone Calls:** Answer incoming calls, direct them to the appropriate personnel, and take messages as needed.- **Schedule Appointments:** Coordinate and manage appointments for staff, ensuring an organized calendar and effective time management.- **Maintain Front Desk Area:** Keep the reception area tidy and organized, creating a professional environment for visitors and staff.- **Handle Inquiries:** Respond to general inquiries from visitors and clients, assisting them with information about services and facilities.- **Administrative Tasks:** Perform various clerical duties, such as data entry, filing, and maintaining records to support office operations.**Required Skills and Expectations:**- Strong communication skills to interact effectively with visitors and staff.- Ability to manage multiple tasks and prioritize responsibilities in a busy environment.- Proficiency in using office software and equipment, such as computers and phone systems.- A friendly and professional attitude with excellent customer service skills.- Ability to work collaboratively within a team and maintain a positive work environment.- Attentiveness to detail to ensure accuracy in scheduling and record-keeping.

Key Responsibilities1. Piping & Structural ExecutionSupervise the on-site fabrication and erection of structural steel platforms, supports, and pipe racks.Oversee pipe fitting, alignment, and routing according to P&IDs (Piping & Instrumentation Diagrams) and Isometric drawings.Coordinate heavy equipment lifting, rigging, and precise positioning/alignment of mechanical machinery (pumps, vessels, structures).2. Welding Quality & Technical ControlEnsure all welding activities (TIG/MIG/SMAW) adhere to the approved WPS (Welding Procedure Specification).Monitor fitter and welder performance, ensuring minimal joints rejection and proper edge preparation.Coordinate stage-wise inspections, including non-destructive testing (NDT) like radiography, dye penetrant, and final Hydro-testing / Pneumatic testing of piping networks.3. Resource & Labor ManagementManage and allocate daily tasks to a team of fabricators, fitters, certified welders, and riggers.Track consumption of piping consumables (welding rods, grinding wheels, gases) and structural steel to minimize wastage.Verify contractor measurement sheets and daily progress sheets against actual site work executed.4. HSE & Heavy Lifting SafetyEnforce strict safety protocols for hot work (welding/cutting), working at heights, and confined space entries.Supervise critical heavy lifting operations, ensuring lifting tools, tackles, cranes, and slings have valid load-test certifications.