HIRESPARK

Andheri East, Mumbai

Job Role:Calling NGO donors and handling telecalling processCustomer follow-ups and information collectionResolving queries and maintaining customer relationshipsEligibility:10th / 12th PassGood communication skills mandatoryHindi & English requiredTelugu/Gujarati preferredFreshers & Experienced both can apply

Key Responsibilities:* Make outbound & handle inbound calls* Explain products & generate leads* Follow up with customers regularly* Maintain call records & database* Coordinate with sales & support teams* Handle customer queries professionally Required Skills:* Good communication & convincing skills* Basic computer knowledge* Confidence & positive attitude* Customer handling ability* Target-oriented approach Benefits:* Incentives* Growth opportunities* Training & support* Professional work environment

As a Back Office Staff member, your main responsibilities will include handling administrative tasks such as data entry, maintaining records, and ensuring smooth office operations. You will also be responsible for coordinating with other departments to assist with any back-end support needed to ensure efficiency within the organization.Required skills for this role include strong computer skills, especially in data entry and basic office software. Attention to detail and organizational skills are essential to effectively manage and maintain records. Good communication skills are also important as you will need to collaborate with colleagues to ensure work is completed accurately and efficiently.A high school diploma (12th Pass) is required for this position, and previous experience in a similar role is preferred but not mandatory. The ideal candidate will be reliable, detail-oriented, and able to work independently to complete tasks efficiently. This role offers a great opportunity to gain valuable experience in office administration and contribute to the smooth functioning of the organization.