Gen Infotech Pte Ltd

Jubilee Hills, Hyderabad

Strong functional knowledge and implementation experience of ITSM , ITOM (CMDB, Discovery, Event management),ITAM, GRC modules. Design, develop, and implement custom ServiceNow applications and solutions. Develop and configure ServiceNow modules such as Incident, Problem, Change, Service Catalog, Knowledge Management, and CMDB. Create and manage workflows, UI policies, business rules, UI actions, and client scripts. Experience with Java Script, Flow Designer, Orderguide. Integrate ServiceNow with external systems via APIs, web services, and other technologies. Perform day-to-day administration of the ServiceNow platform, including upgrades, patching, and system maintenance. Troubleshoot and resolve issues related to the ServiceNow platform. Work closely with business stakeholders to gather and analyze requirements. Collaborate with cross-functional teams to ensure seamless integration of ServiceNow with other enterprise systems. Implement ServiceNow best practices for development and administration. Maintain comprehensive documentation for system configurations, processes, and procedures.

Preferably CA/MBA/B.E/B.Tech with 3 to 7 years of implementation and advisory experience on Oracle Cloud ERP/EBS security and controls.Ability to drive risk and control programs for Oracle EBS/ERP Cloud, with a focus on the following: Segregation of duty concerns in an ERP environment along with an ability to design SoD (Segregation of Duties) risk libraries, and preparation of remediation roadmaps.System role-design, build security and troubleshoot security defects.Design risk control matrices by conducting workshops with business process owners.Review Oracle ERP IT Application Controls (ITAC) for test of design and test of effectiveness.Identify potential opportunities to automate current ITDM/manual controls leveraging Oracle EBS/ERP Cloud.Deep understanding of regulatory frameworks like COSO, COBIT.Knowledge and audit experience across regulations like SOX, GDPR, CCPA.Functional knowledge on Oracle EBS/ERP Cloud Financials, Procurement, Supply chain management, Projects and HRMS is a pre-requisite.Ability to simplify data and explain trends through Excel spreadsheets, dashboards, power-point presentations is highly desirable.Knowledge of Oracle GRC (Governance, Risk & Compliance) & Oracle Risk Management Cloud (RMC) is highly desirable.Working knowledge on Peoplesoft, NetSuite, MS Dynamics and Workday would be an added advantage.Willing to learn and work on different ERPs and CRM solutions.