Future Role Inc.

Kengeri, Bangalore

A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.The best CSRs are genuinely excited to help customers. Theyre patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they dont have enough information to answer customer questions or resolve complaints.The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.ResponsibilitiesCustomer Service Responsibilities list:Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customersRequirements and skillsProven customer support experience or experience as a Client Service RepresentativeTrack record of over-achieving quotaStrong phone contact handling skills and active listeningFamiliarity with CRM systems and practicesCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectively

Job Title: Key Account Manager - E-CommerceReports to: Senior Vice President - Strategic PartnershipsJob Summary:We need an experienced professional to manage key eCommerce accounts, drive sales growth, and build strong relationships with partners like Amazon and Flipkart. You should have a mix of sales, operations, and vendor management skills.Key Responsibilities:- Be the main contact for eCommerce partners.- Build and maintain strong relationships.- Drive revenue growth and meet targets.- Optimize product listings and visibility.- Analyze market trends and competitor activities.- Ensure smooth logistics and order fulfillment.Requirements:- 7-8 years in eCommerce account management.- Knowledge of platforms like Amazon, Flipkart.- Strong negotiation and analytical skills.- MBA or relevant degree preferred.Skills:- Business mindset, go-getter attitude.- Familiarity with eCommerce tools and seller portals.

*Customer support executive*Company name: Future RoleProcess: Acer(Technical Voice process)* Salary: upto 25K ctc, * From 17k take home + Quarterly bonus: Rs. 3,894* Qualification: Any graduate* Fresher/Experience* Male/Female* Rotational shift - Male: 7am - 12am, Female: 7am - 8pm* Working days: Monday to Saturday * 1 rotational week off* Fluent Hindi & English* Work from office* No of positions: 300* Location: Shivajinagar, Bangalore

Company name: Startek Aegis Customer Support ExecutiveWe need candidates who are fluent in *Hindi* Language. *Qualification:*- MBA Fresher or Any Graduate with one year of exp in sales- Candidate should be fluent in English and Hindi- 6 days working- Work from Office- CTCFor Freshers: Upto 25k CTC, 20k take homeFor Experienced: Upto 30k CTC, 25k take home*Skills:** Good Communication & Interpersonal Skills. * Good in Negotiation and Objection handling abilities. * Understanding of e-commerce platforms and products.* Good at thought process and sales knowledge* Candidate should be good in calculations.* Candidate should know how to calculate *Percentage, Average and Profit/Loss*

we are hiring for tata premium B2B Sales. we need highly motivated, dedicated employees for our company. required fluent English with any regional language. minimum 6 month of experienced in any BPO domain.

we are looking for ACER customer care executives. highly motivated and dedicated candidates should be fluent in English and Hindi. 6 days working.rotational shifts (8 am - 8 pm )

No Cold Calling lead generation,Manage inbound leads from multiple sources.Follow up and convert customers interest to sales.Create and maintain positive client relationships to build business.The job profile needs work from office.Must be fluent in English.If yo know Hindi and Kannada that will be plus point for you.Graduates Can Applyonly Female Candidates applicable.age Criteria-: not more than 30 years old.Freshers also Welcome.