CrystralVoxx Global LLP

Shyamal, Ahmedabad

As an AR Calling Executive, you will play a crucial role in supporting the accounts receivable process by connecting with clients and ensuring timely payments. This position is ideal for recent graduates looking to start their careers in finance and customer service.**Key Responsibilities:**- **Client Communication:** Reach out to customers via phone to remind them of their outstanding payments. Clear communication helps maintain strong relationships and encourages timely payments.- **Follow-up on Payments:** Track and manage payment schedules, following up on overdue accounts to facilitate collection and ensure that company cash flow remains steady.- **Record Keeping:** Update and maintain accurate records of all customer interactions and payment statuses in the system. This ensures transparency and aids in reporting.- **Problem Resolution:** Address any queries or disputes raised by clients regarding their invoices. Providing timely solutions is essential for maintaining customer satisfaction.- **Reporting:** Prepare daily or weekly reports on the status of accounts receivable. This helps the management team assess the financial health of the company.**Required Skills and Expectations:**- Candidates should possess a degree in B.A, B.C.A, B.B.A, B.Com, B.Ed, B.Pharma, B.Sc, or B.E. - Strong communication skills, both verbal and written, are essential for effectively liaising with clients.- Basic understanding of finance and accounting concepts will be advantageous.- Proficiency in using computers and software applications, including MS Office, is required.- A customer-focused attitude with excellent problem-solving skills is important for this role.- Fresh graduates or candidates with up to 1 year of experience are welcome to apply.

Review and verify patient information against insurance company specifications through authorized websites. Maintain accurate documentation of patient demographics and insurance details. Enter data electronically for processing charges, payments, denials, and adjustments. Resolve routine patient billing inquiries and follow up on balances due from insurance companies via Interactive Voice Response (IVR) systems or Customer Service Representatives (CSR). Adhere to process guidelines and meet performance targets for productivity and quality. Ensure confidentiality and data security in compliance with HIPAA and internal policies.