Consult Edge Hub

Noida Sector 63

As a Customer Service Associate, you will be responsible for providing excellent customer service to all clients. This includes answering inquiries, resolving complaints, and ensuring customer satisfaction. You will also be required to maintain customer records and contribute to overall team performance.Key responsibilities include responding to customer queries promptly and professionally, handling and resolving customer complaints effectively, and ensuring customer satisfaction through excellent service delivery. Additionally, you will be expected to maintain accurate customer records and contribute to team goals by collaborating with colleagues.The ideal candidate for this role should have 1-2 years of experience in customer service, be a graduate, and possess excellent communication and interpersonal skills. Strong problem-solving abilities, a customer-focused mindset, and the ability to work well in a team are also important expectations for this position. Working from the office in Noida Sector 63, this full-time role requires someone who is dedicated to providing top-notch customer service.

As a Business Development Executive, you will be responsible for generating new business leads through various channels such as cold calling, networking, and client referrals. You will be required to identify potential clients, understand their needs, and pitch our products or services to them effectively.Key responsibilities include prospecting and qualifying leads, developing and maintaining strong client relationships, negotiating and closing deals, and achieving sales targets. You will also be expected to stay updated on industry trends, competitor activities, and market conditions to develop effective sales strategies.The ideal candidate should have 1-2 years of experience in sales or business development, with a proven track record of meeting or exceeding targets. A graduate degree is required for this role. Excellent communication and negotiation skills, strong business acumen, and the ability to work independently are essential for success in this position. A proactive and results-driven approach, along with a willingness to learn and adapt to a fast-paced environment, are also important qualities we are looking for in our Business Development Executive.