Biztech Career Solutions

Gurgaon, Haryana

Job Summary: We are seeking a friendly, motivated, and detail-oriented Customer Support Executive to join our team. The ideal candidate will be responsible for assisting customers by providing timely and accurate information, addressing inquiries, resolving issues, and ensuring overall customer satisfaction.Key Responsibilities:Provide accurate product or service information to customers.Follow up with customers to ensure their issues are resolved to their satisfaction.Identify and suggest improvements to products, services, and processes based on customer feedback. Required Skills and Qualifications:High school diploma or equivalent (Bachelors degree preferred).Strong communication skills, both verbal and written.Empathy and patience in dealing with customers.Good problem-solving and critical thinking abilities.A positive attitude and a team oriented approach.