Augusta Consultants

Hyderabad, Telangana

Respond to customer queries in a timely and accurate way, via phone, email or chat Acknowledging and resolving customer complaints.. Follow up with customers to ensure their technical issues are resolved Gather customer feedback and share with our Product, Sales and Marketing teams Keeping records of customer interactions, transactions, comments, and complaints

Develop and increase network through channels such as B2C, architect, interior designers, project management consultants, and builder to increase the base of the customers and maximize the sales. Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs Present sales, revenue and expenses reports and realistic forecasts to the management team Identify emerging markets and market shifts while being fully aware of new products and competition status Achieve company objectives by planning effectively, setting sales goals, analyzing performance data, and projecting future performance Continuously develop leadership, hiring, and training skills while ensuring that the team is using effective sales tactics to meet revenue objectives Generate leads, and establish and nurture client relationships. Establish and build relationships with Architects and create a network.