Alar Solutions LLP

Dhanas, Chandigarh

Designation: Tele Collection Associates and Tele Sales Associates / Data Entry OperatorExperience: Fresher / ExperienceSalary: 11,000Education: Minimum 12th pass; graduates can also apply.Age: 18 to 30 years Eligibility:Under graduate / Graduate in any field.Experience in BPO / Banking / Telecom is a plus.Basic computer knowledge (typing, MS Office, CRM usage). Skills Required:Good written communication in English Good verbal communication in Hindi & English Shift:9:30 AM to 6:30 PM9:00 AM to 6:00 PM

As a Customer Care Associate, your primary role is to assist customers by addressing their inquiries and ensuring their satisfaction. This position is ideal for candidates with 0 to 1 year of experience and is open to those with various educational backgrounds, including degrees in business, technology, or law.**Key Responsibilities:**- **Respond to Customer Inquiries:** Communicate with customers via phone, email, or chat to answer their questions and resolve issues promptly.- **Provide Product Information:** Educate customers about products and services, helping them make informed decisions based on their needs.- **Document Customer Interactions:** Maintain accurate records of customer interactions and transactions, ensuring information is up-to-date for future reference.- **Handle Complaints:** Address any customer complaints with empathy and professionalism, seeking to resolve issues to maintain customer satisfaction.- **Collaborate with Team Members:** Work closely with other team members to share insights and discuss solutions for recurring customer issues.**Required Skills and Expectations:**- Strong communication skills: You should be able to express yourself clearly and empathetically to ensure customer understanding.- Problem-solving abilities: You need to quickly identify issues and think critically to find effective solutions.- Customer-oriented mindset: A passion for helping others and ensuring their needs are met is essential.- Ability to learn quickly: Adapting to new information and processes will help you succeed in this role.- Organizational skills: Being detail-oriented and able to manage multiple tasks will help maintain productivity. This role requires you to work full-time from our office located in IT Park, where you will contribute to enhancing the customer experience.

*Job Position :International Customer Support**Location:* Chandigarh IT Park*Package Details:** 20,000 CTC* 3,000 Allowances * Up to 10,000 Incentives*Eligibility:** Only Fresh Graduates (All DMCs)* Excellent English Communication Skills Perks & Benefits:** 5 Days Working * Cab Facility Provided Shifts : Night Shift

We Are Hiring - *Job Position :International Customer Support**Location:* Chandigarh

Role back office operation work in closing the complains via operation tool and execution .Salary bracket based on experience : 15k p/m to 16.5k p/mTraining days : 3 weeksTraining candidate stipend :381/ working