Trenet Consultant Services Pvt.Ltd.

Agra, Uttar Pradesh

KNOWLEDGE IN CREDIT CARD, BANKING SECTOR ESSENTIAL DUTIES AND RESPONSIBILITIES - Deliver a wide range of training and development programs that meets the Banks needs, including department and position specific needs. - Work with Training Manager regarding content delivery methods and scope of priorities for class schedules and need. - Maintain the LMS system including employee records, reports, and training offerings. - Monitor Compliance Training on a monthly and quarterly basis, providing delinquency and completion reports quarterly to the Training Manager. - Coordinate with Retail Management and employees to achieve full participation in optional and required training through proper communication channels. - Responsible for training logistics to include booking rooms for training and non-department trainers, coordinating with IT and Facilities to maintain/update training room issues in the Western Division. - Classroom Management, pre-class preparation, post class debrief; coach and deliver feedback to participants; escalate concerns to Training Manager, Human Resources, and employees direct manager, as warranted. - Design Retail Banking training related documents, materials, and presentations. - Review and edit training content for consistency and design and identify improvement opportunities for course and courseware materials through delivery and proofreading of course materials to ensure procedures, exercises and practices work as written and meets department standards. - Perform other responsibilities and duties, as assigned.