Starling Placement

Aduru, Bangalore

Position: International Voice Process ExecutiveCompany: Falcon InternationalLocation: GurgaonJob Type: Full-timeEligibility Criteria:Qualification: Graduate / Undergraduate / B.TechMinimum 1 year of International Voice Process experience preferredCandidates with voice/blended process experience from reputed companies may be consideredExcellent verbal communication skills in EnglishStrong customer handling and problem-solving skillsVoice Versant score: 60+ requiredShift & Work Details:24/7 rotational shifts5 days working2 rotational offsBoth-side cab facility providedSalary:CTC: Up to

We are seeking a Non Voice Process Executive for our Gurgaon office. This entry-level position is ideal for fresh graduates looking to kickstart their career in a dynamic work environment.Key responsibilities include handling various non-voice tasks where clear and effective communication is essential. You will be responsible for data entry, ensuring accuracy, and maintaining confidentiality. Assisting in customer queries via chat or email is also part of your duties, which requires a thorough understanding of company services. Additionally, you will manage reports and documentation, ensuring all information is organized and readily accessible. Collaborating with team members to meet deadlines and achieve goals is crucial for success in this role.The ideal candidate should possess strong attention to detail and excellent organizational skills. Proficiency in written communication is essential, as you will be engaging with customers and colleagues through text-based channels. A basic understanding of computer applications is required, along with the ability to learn new software quickly. You should also be able to work well under pressure and handle multiple tasks simultaneously. A positive attitude and willingness to troubleshoot problems are highly valued. If you are a self-motivated individual eager to learn and grow in a supportive environment, we encourage you to apply for this position.