ST Group

Ranital, Jabalpur

We are seeking a motivated Telecalling Executive to join our team in Jabalpur. The ideal candidate will be responsible for reaching out to potential customers, promoting our services, and helping to drive sales through effective communication.Key Responsibilities:1. **Conducting Outbound Calls**: Make calls to prospective clients to introduce our services, explain benefits, and answer any questions they may have. 2. **Handling Customer Queries**: Address inquiries from customers with patience and professionalism, ensuring they feel valued and informed about our offerings.3. **Maintaining Records**: Keep accurate records of calls made and customer interactions in our database. This is crucial for tracking sales leads and customer feedback.4. **Meeting Sales Targets**: Work towards achieving individual and team sales goals by following up on leads and converting them into sales.5. **Providing Feedback to Management**: Share insights and reports on customer interactions and market trends to assist in improving sales strategies and customer engagement.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, with the ability to build rapport with customers. Strong listening skills and the ability to answer questions clearly are crucial. Basic computer knowledge is expected, as well as a positive attitude and willingness to learn. The role requires a proactive approach, motivation to meet targets, and the ability to work effectively in a team environment. A minimum educational qualification of 12th grade is required, and prior experience is not necessary.