As an Airport Terminal Services Agent in Chandigarh, you will play a crucial role in ensuring a smooth and pleasant travel experience for passengers. Your responsibilities will include:- **Passenger Check-in Assistance**: Help travelers check in for their flights, ensuring their luggage is properly tagged and all necessary travel documents are verified.- **Boarding Support**: Guide passengers during the boarding process, making sure they enter the aircraft safely and on time.- **Customer Service**: Provide friendly and helpful service to passengers, answering their questions and resolving any issues they may face.- **Luggage Handling**: Manage checked baggage, ensuring it is loaded and unloaded from aircraft in a timely manner.- **Emergency Response**: Be prepared to assist in any emergency situations, following airport protocols to ensure passenger safety.- **Coordination with Teams**: Work closely with security, ground staff, and airline representatives to ensure smooth operations.To be successful in this role, you should possess strong communication skills and a friendly attitude towards customers. A basic understanding of computer systems is required to assist with check-in processes. You should also be able to work in a fast-paced environment and handle stressful situations calmly. The ability to work flexible hours, including weekends and holidays, is important, as airport operations run around the clock. A high school diploma (12th pass) is required, and previous experience in customer service can be beneficial but is not mandatory.