Oversee the day-to-day operations of the cafLead, train, and motivate a high-performing teamDrive sales, profitability, and customer satisfactionEnsure excellent service standards and guest experiencesManage inventory, stock levels, ordering, and reportingControl food and beverage costs, wastage, and operational expensesPrepare staff schedules and monitor their performanceHandle guest feedback and resolve concerns professionallyEnsure compliance with hygiene, food safety, and company standardsAnalyze sales and operational reports to identify growth opportunities