As an Air Ticketing Executive, you will play a crucial role in assisting customers with their travel arrangements, focusing on air travel. Your main responsibilities will include the following:- **Booking Flights**: You will assist customers in selecting, booking, and confirming flights that meet their travel needs and preferences.- **Providing Information**: You will answer customer queries regarding flight schedules, ticket prices, baggage policies, and other travel-related information.- **Issuing Tickets**: You will be responsible for issuing air tickets and making necessary changes as required, ensuring that all details are accurate and compliant with airline regulations.- **Handling Payments**: You will manage payment processes for ticket purchases, ensuring secure transactions and adherence to company policies.- **Customer Service**: You will maintain a high level of customer service by addressing complaints and resolving issues efficiently.- **Maintaining Records**: You will keep accurate records of bookings, cancellations, and customer interactions to ensure smooth operations and follow-up services.For this role, candidates should possess effective communication and negotiation skills, as you will interact with customers and airline representatives regularly. Attention to detail is essential to ensure accuracy in bookings. A basic understanding of computer systems and proficiency in office software will also be beneficial. As this is an entry-level position, having a positive attitude and a willingness to learn will greatly help you succeed in the role.