Jobs in Dagarua, Purnia

As an Air Ticketing Executive based in Patna, you will play a critical role in assisting customers with their travel needs. You will handle ticket bookings, customer inquiries, and provide support throughout the travel process.**Key Responsibilities:**- **Handle Ticket Bookings:** You will be responsible for booking air tickets for customers based on their travel requirements, ensuring accuracy and efficiency in the booking process.- **Respond to Customer Inquiries:** Engage with customers over the phone and in-person to answer questions about flight schedules, prices, and travel policies.- **Issue Tickets:** After booking, you will issue electronic tickets and confirm details with customers, ensuring they have all necessary flight information.- **Manage Changes and Cancellations:** Assist customers with modifying or canceling bookings, providing guidance on available options and applicable fees.- **Keep Records:** Maintain accurate records of ticket bookings and transactions, ensuring all information is updated in the system for future reference.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential to effectively engage with customers and provide clear information.- **Attention to Detail:** A keen eye for detail is necessary to ensure accurate ticketing and to avoid errors in bookings.- **Customer Service Orientation:** A friendly and helpful attitude is crucial as you will interact with diverse customers, addressing their concerns promptly.- **Basic Computer Skills:** Familiarity with computer systems and booking software will help you perform your duties efficiently.- **Willingness to Learn:** As this position is suitable for those with 0 to 1 year of experience, eagerness to learn and grow in the travel industry is expected.

We are looking for Ground Handling Staff to join our team in Patna. This role is essential for ensuring smooth operations at the airport. **Key Responsibilities:**- **Baggage Handling:** Safely load and unload passenger baggage from aircraft, ensuring all items are handled delicately and accurately to prevent damage or loss. - **Check-in Assistance:** Help passengers with check-in processes by verifying documents, issuing boarding passes, and guiding them through the airport procedures for a seamless travel experience.- **Cargo Operations:** Assist in managing cargo operations by sorting and organizing freight, ensuring it is properly loaded and secured for transport.- **Safety Compliance:** Follow safety regulations and guidelines at all times to maintain a secure working environment for both staff and passengers.- **Customer Support:** Provide exceptional service to passengers by answering questions, addressing concerns, and offering assistance as needed to enhance overall passenger satisfaction.**Required Skills and Expectations:**- Candidates should have completed at least the 10th grade and possess a positive attitude towards work and learning.- Ability to work in a fast-paced and dynamic environment is essential, as duties may involve physical activity and time-sensitive tasks.- Good communication skills are necessary for interacting with passengers and team members effectively.- A willingness to learn and adapt to various roles and responsibilities is important for career growth within the airport operations sector.- Previous experience is not required; however, a commitment to teamwork and a reliable work ethic will be highly valued.