Vice President Operations Jobs

Lead all facility operations across DevX centers pan-India, ensuring consistent delivery of topnotch services across soft and hard service domains. Drive the upkeep, hygiene, and maintenance of all locationscovering housekeeping, MEP, HVAC, security, and overall facility health. Implement robust preventive and breakdown maintenance processes to ensure uninterrupted operations. Oversee vendor sourcing, negotiation, onboarding, and performance tracking across all facility functions. Plan and manage annual facility budgets, monthly projections, and cost control across all centers. Establish and enforce facility SOPs, audit checklists, and operational benchmarks for service delivery. Ensure strict adherence to compliance, statutory, environmental, and safety norms, including air quality, emergency systems, and fire safety. Support and drive DevXs ISO certification journeycurrently covering several centerswith a goal of 100% ISO-compliant operations. Coordinate with cross-functional teams during center setup and ensure facility readiness for handover and launch. Lead and mentor a team of facility executives/managers while fostering a proactive, ownership-driven culture. Drive training and development initiatives for the facility team, ensuring continuous upskilling, SOP adherence, and audit preparedness across all centers. Use facility management software to maintain logs, manage workflows, automate checklists, and generate reports.

The VP of CX & BO Innovation will spearhead the strategic development and implementation of transformative and innovative projects across our Customer Experience (CX) and Back Office (BO) operations within the contact centre environment. This pivotal role involves identifying technology opportunities, translating them into tangible operational enhancements, engaging directly with clients to provide solutions and articulate implementation strategies, and overseeing deployment. The role will champion the technology strategy for CX and BO capabilities, ensuring optimal utilisation and performance of all relevant transformation areas within our operational facilities. This role reports to the VP of Capabilities and collaborates closely with the senior management and sales teams to ensure seamless client interactions and the delivery of exceptional outcomes.

About UsUtkarsh Global Foundation (formerly known as Utkarsh Star Mitra Mandal) is a nationwide non-profit organization committed to promoting the welfare of society. In collaboration with government bodies, we focus on various sectors including environmental protection, animal welfare, womens education and empowerment, social justice, and disaster preparedness, with the goal of creating a better world for all living organisms and human beings.Job Title: Vice President of OperationsJob SummaryWe are seeking a dynamic and results-driven Vice President of Operations to oversee and optimize the operational functions of Utkarsh Global Foundation. The ideal candidate will have a strong background in non-profit management, operational efficiency, and team leadership. This role involves strategic planning, program implementation, and resource management to ensure smooth and effective execution of our mission-driven initiatives.Key Responsibilities1. Operational Leadershipo Lead the overall operational functions of the foundation, ensuring effective program delivery and alignment with the organization's mission and strategic objectives.o Oversee the planning, coordination, and execution of all operational activities, optimizing processes and maximizing impact.2. Team Management & Developmento Manage and mentor the operations team, fostering a collaborative, highperformance culture.o Develop training programs and provide support to ensure continuous professional growth of the operations team.3. Budget & Resource Managemento Develop and manage the operational budget, ensuring effective allocation of resources across programs.o Oversee the efficient use of financial resources, ensuring adherence to budget constraints and sustainability goals.4. Program Implementation & Monitoringo Oversee the implementation of programs and projects, ensuring they are delivered on time and within budget.o Establish performance metrics and monitor program effect

Overview: We are seeking a strategic and results-driven Vice President of Operations and General Management to oversee all functions in our manufacturing organization. This role will be responsible for managing production, supply chain, quality assurance, engineering, R&D, and operations for our corrosion protection products (VCI paper, VCI films, RP oils, desiccants, etc.). The VP will ensure operational efficiency, quality, and alignment with business goals while driving continuous improvement and innovation.Key Responsibilities: Leadership & Strategy: Lead daily operations, collaborate with the executive team on strategic goals, and drive innovation in manufacturing and product development. Operations Management: Oversee manufacturing processes, ensuring on-time, cost-effective, and high-quality production. Supply Chain & Logistics: Manage procurement, inventory, and logistics, building strong supplier relationships to optimize cost and delivery. Quality & Compliance: Ensure adherence to quality standards and regulatory compliance, driving continuous improvement initiatives. Team Development: Lead and mentor cross-functional teams, promoting a culture of safety, accountability, and growth. Financial Management: Oversee budgets, forecasts, and cost control, identifying opportunities to improve profitability. Customer & Market Focus: Align operations with customer demands and market needs, collaborating with sales and marketing teams. Technology & Innovation: Stay current on industry trends and implement new technologies to enhance manufacturing capabilities.Qualifications: Proven senior management experience in manufacturing, preferably in the corrosion protection or related industries. Strong generalist background with expertise in operations, supply chain, quality, and production. Financial acumen, with experience in budgeting, forecasting, and cost management. Excellent leadership, communication, and team-building skills. Experience

The job objective for the position of Vice President Operations is to lead and oversee all facets of our organization's operations, ensuring optimal efficiency, strategic alignment, and exceptional performance. This pivotal role aims to drive operational excellence, streamlining processes, managing resources effectively,and continually enhancing quality, all while aligning operations with our longterm strategic goals. The VP of Operations will be responsible for maintaining a strong focus on cost control, risk management, and regulatory compliance, while fostering a culture of innovation, collaboration, and continuous improvement. Through dynamic leadership, this position plays a critical role in achieving customer satisfaction, driving growth, and maintaining our position as a leader in our industry.Business Direction - Responsible for the overall direction, coordination, and evaluation of the teams under management. Understands and demonstrates core values and Leadership Principles. Carries out supervisory and management responsibilities in accordance with the organization's policies and procedures. Leadership -Mentor others in developing Leadership behaviors. Hires, manages, and develops high performing teams. Identifies individual strengths of team members and actively fosters career advancementActively seeks to understand core business values and initiatives and translates those into everyday CS practices. Works with the COO to determine strategy to achieve overall site goals. Shapes the direction of the team, keeps them focused and motivated to deliver the right results. Decision Making -Combines a deep cross-functional business understanding with a long-term industry wide strategic context for all decision making. Understands how to position the organization for success.

Job Responsibilities:Will be responsible for Designing, re-designing & monitoring of processes related to Corporate & SME lending processes of the bank. This would involve significant interaction with Operations, Product, Business and Tech teams to understand requirements & challenges, and design the right processes that are scalable, adequately controlled and deliver the expected results for the customers.Will also be responsible to design and roll out Controls for Corporate and SME lending related processes so that the bank is adequately mitigated from the Operational risk which could eventually result in Financial Loss or reputational loss.Will need to design & roll out metrics and reports to measure key parameters that reflect effectiveness of processes & controls, derive & implement actionables out of those metrics and reports.Should be setting-up and build a team that would be able to seamlessly deliver the above responsibilities on an ongoing basisRequired Domain expertise:Corporate & SME Lending.Credit & Legal Documentation.Regulatory requirements.Operational Risk mitigation.System functionalities & its significance.Process Designing & Re-engineering.Designing and execution of quality control checks.Experience:15 years of experience with at least 7 to 10 years in handling Corporate & SME Lending.Demonstrated experience in process & control designing & roll outs.Should have managed teams and multiple stakeholders.Education:PG with certification on Process designing, Quality tools, Project Management.If above matches with your expertise, please send in your latest CV at amit@assuredjob.com for evaluation.

Description:VP - Human Resources for a Content Management KPO firm. Responsible for Talent Acquisition and Management, HR Operations, Behavioural Training, Admin. Support and Compliance for the business.Key expectations from the role are:This role will liaise with the business leaders and managers and introduce specific HR initiatives and recommend HR solutions aligned to business objectives and strategy. This work includes partnering with business to implement relevant HR operations supporting business growth and, managing end to end employee lifecycle along with process improvements. The incumbent is expected to bring in and implement industry-leading HR practices and structure, support leadership and coachingPartner with business to drive the execution of all components of the employee lifecycle from goal setting, performance management, promotions and internal movements to exits, with a consistent focus on building a high-performing culture of growth and development through effective leadership, communication and feedbackWork with cross-functional teams to facilitate an end to end HR needs for the business pertaining to Talent Management, Performance Management, Talent Acquisition, Employee Relations, Staffing, Succession Planning, Organization Structure and Skills AssessmentsAdvise Department and Function heads on people growth strategies and initiatives to ensure retention and growth of high potential employees including growth and development plans, top talent programs, organizational change, design and employee communicationsManage end to end employee life cycle including onboarding for new joiners, confirmation, performance appraisals, grievance handling, employee relations and employee separationEffective in managing attrition and demonstrating effective staff retention strategies will be a critical performance indicatorReview and analyse business unit data to identify trends and recommend solutions to improve performance, retention,