Telecaller Cum Computer Operator Job Vacancies in Noida

Ms Office with Good Knowledge Telecalling

We are looking for a new team member.Position: Calling and Basic Computer OperatorRequirements:- Experience in customer calling (ability to speak with clients and provide information)- Basic computer knowledge (Excel/Word/Email usage)- Good communication skills- Responsible and punctual- Good English Speaking

We are seeking a dedicated Telecaller Cum Computer Operator in Delhi NCR to support our operations. The ideal candidate will have a blend of communication and computer skills. Key Responsibilities:- Answering Calls: Engage with customers, respond to their queries, and provide information about our products or services to ensure a positive customer experience. - Making Outbound Calls: Contact potential clients or follow up with existing customers to promote services, gather feedback, or schedule appointments. - Data Entry and Management: Maintain accurate records of customer interactions and update databases with necessary information to ensure data integrity. - Generating Reports: Compile and analyze call logs and customer feedback to assist in improving services and strategies. - Scheduling Appointments: Coordinate appointments for the sales team based on customer availability, ensuring efficient time management for all parties involved. Required Skills and Expectations:- Strong Communication Skills: The candidate must have excellent verbal and written communication skills to effectively interact with customers and convey information clearly.- Computer Proficiency: Proficient in using computers and software applications, including CRM systems and MS Office, to enhance operational efficiency.- Organizational Abilities: Must be detail-oriented and capable of managing multiple tasks efficiently while maintaining accuracy.- Team Player: Should foster a collaborative environment, working well with colleagues to achieve common goals.- Adaptability: Ability to adjust to changes in a fast-paced work environment, demonstrating flexibility in handling various responsibilities. Candidates with 1 to 7 years of experience and educational backgrounds in B.A, B.C.A, B.B.A, or B.Com are encouraged to apply. The position is full-time and requires a female candidate, working from the office.