Telecaller Cum Computer Operator Job Vacancies in Noida

Ms Office with Good Knowledge Telecalling

We are looking for a new team member.Position: Calling and Basic Computer OperatorRequirements:- Experience in customer calling (ability to speak with clients and provide information)- Basic computer knowledge (Excel/Word/Email usage)- Good communication skills- Responsible and punctual- Good English Speaking

We are seeking a dedicated Telecaller Cum Computer Operator in Delhi NCR to support our operations. The ideal candidate will have a blend of communication and computer skills. **Key Responsibilities:**- **Answering Calls:** Engage with customers, respond to their queries, and provide information about our products or services to ensure a positive customer experience. - **Making Outbound Calls:** Contact potential clients or follow up with existing customers to promote services, gather feedback, or schedule appointments. - **Data Entry and Management:** Maintain accurate records of customer interactions and update databases with necessary information to ensure data integrity. - **Generating Reports:** Compile and analyze call logs and customer feedback to assist in improving services and strategies. - **Scheduling Appointments:** Coordinate appointments for the sales team based on customer availability, ensuring efficient time management for all parties involved. **Required Skills and Expectations:**- **Strong Communication Skills:** The candidate must have excellent verbal and written communication skills to effectively interact with customers and convey information clearly.- **Computer Proficiency:** Proficient in using computers and software applications, including CRM systems and MS Office, to enhance operational efficiency.- **Organizational Abilities:** Must be detail-oriented and capable of managing multiple tasks efficiently while maintaining accuracy.- **Team Player:** Should foster a collaborative environment, working well with colleagues to achieve common goals.- **Adaptability:** Ability to adjust to changes in a fast-paced work environment, demonstrating flexibility in handling various responsibilities. Candidates with 1 to 7 years of experience and educational backgrounds in B.A, B.C.A, B.B.A, or B.Com are encouraged to apply. The position is full-time and requires a female candidate, working from the office.