Array ( [0] => technical-support-executive [1] => jharkand ) Technical Support Executive Jobs in Jharkhand,Technical Support Executive Job Vacancies in Jharkhand
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Technical Support Executive Job Vacancies in Jharkhand

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Communication Skills Problem-Solving Ability Product & Service Knowledge Complaint Resolution Data Entry Technical Proficiency Time Management Chat Support Skills Telephonic Support Active Listening Positive Attitude Adaptability Professionalism Multitasking
Job Summary:The Customer Service Executive (CSE) is responsible for handling customer inquiries, resolving complaints, processing orders, and providing information about products and services. The role focuses on ensuring customer satisfaction through professional communication, problem-solving, and timely assistance via phone, email, chat, or in person.Key Responsibilities:Customer Interaction & SupportHandle inbound and outbound customer calls, chats, and emails.Respond to customer queries regarding products, services, billing, and policies.Provide accurate information and ensure a positive customer experience.Complaint Handling & ResolutionRecord and resolve customer complaints promptly.Escalate complex issues to senior staff or concerned departments when necessary.Follow up with customers to ensure problems are resolved to satisfaction.Order & Service ManagementProcess orders, returns, exchanges, and cancellations efficiently.Maintain accurate records of transactions and customer details.Coordinate with logistics or operations teams for timely delivery and support.Documentation & ReportingMaintain customer service logs, feedback, and daily activity reports.Update CRM (Customer Relationship Management) systems with all interactions.Analyze common customer issues and suggest improvements to processes.Team CollaborationWork closely with sales, marketing, technical, and accounts teams.Share insights and customer feedback for service or product enhancement.Customer RetentionBuild long-term relationships with customers through professional engagement.Promote loyalty programs, upselling, or cross-selling where appropriate.Required Skills & Competencies:Excellent verbal and written communication skills.Strong problem-solving and conflict-resolution abilities.Ability to work under pressure and manage multiple tasks.Good listening and interpersonal skills.Basic computer literacy proficiency in MS Office, CRM tools, and email systems.Attention to detail and ability to maintain confidentiality.Professional, polite, and customer-oriented behavior.Qualifications:Minimum Education: 12th pass / Graduate in any discipline.Preferred Experience: 13 years in customer service, call center, or client support role.Knowledge of CRM software or call-handling systems is an advantage.Work Environment:Office-based, call center, or hybrid setup.Rotational shifts may include weekends or holidays (as per company policy).Fast-paced and target-driven environment.
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Computer Consultant Good Communication Skills
We are looking for 29 Technical Support Executive Posts in Sikkim, with deep knowledge in Computer Consultant, Good Communication Skills and Required Educational Qualification is : B.C.A, B.Sc, B.E, B.Tech, Other Bachelor Degree, M.C.A, M.Sc, M.Tech with minimum 1 Year Experience,Required Educational Qualification is : Higher Secondary, B.Tech, Other Bachelor Degree with Good knowledge in Desktop Support, Technical Analysis, Software Support, Network Security, Hardware Networking, Networking, Linux, Printer Support, Laptop Support, Antivirus Management etc. any experience as a tech support executive from any bpo will have preferences food and accommodation with high salary being paid call urgently on 9233404800
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  • 0 - 1 yrs
  • 3.8 Lac/Yr
  • Jamshedpur
Microsoft Excel Microsoft Word Microsoft Office Microsoft Powerpoint Technical Support
Hiring for 30 Technical Support Executive Jobs in Jamshedpur, Jharkhand,Microsoft Excel,Microsoft Word,Microsoft Office,Microsoft powerpoint, for Freshers,Required Educational Qualification is : Higher Secondary, Diploma, Other Bachelor Degree, B.B.A, B.Com, B.Tech/B.E with Good knowledge in Microsoft Excel,Microsoft Word,Microsoft Office,Microsoft powerpoint etc.
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Networking Technical Analysis Technical Support
Technical Support Responsibilities: Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Talking customers through a series of actions to resolve a problem. Following up with clients to ensure the problem is resolved. Replacing or repairing the necessary parts. Supporting the roll-out of new applications. Providing support in the form of procedural documentation. Managing multiple cases at one time. Testing and evaluating new technologies. Conducting electrical safety checks on equipment.Technical Support Requirements: Attention to detail and good problem-solving skills. Excellent interpersonal skills. Good written and verbal communication. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Providing timely and accurate customer feedback.
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System Analyst System Administrator Network Administrator Network Security Administrator Network Trainee Application Support Engineer Application Support Executive Application Support Analyst Technical Support Engineer
Freshers Application Support EngineersHiring Company: HCLJob Location: LucknowSalary: 25kDail HR ( Timing 10 AM to 5 PM )Evision Technoserve (ISO 9001-2015) Freshers Hiring.
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