Technical Support Executive Job Vacancies in Jharkhand

Hiring for 30 Technical Support Executive Jobs in Jamshedpur, Jharkhand,Microsoft Excel,Microsoft Word,Microsoft Office,Microsoft powerpoint, for Freshers,Required Educational Qualification is : Higher Secondary, Diploma, Other Bachelor Degree, B.B.A, B.Com, B.Tech/B.E with Good knowledge in Microsoft Excel,Microsoft Word,Microsoft Office,Microsoft powerpoint etc.

Technical Support Responsibilities: Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Talking customers through a series of actions to resolve a problem. Following up with clients to ensure the problem is resolved. Replacing or repairing the necessary parts. Supporting the roll-out of new applications. Providing support in the form of procedural documentation. Managing multiple cases at one time. Testing and evaluating new technologies. Conducting electrical safety checks on equipment.Technical Support Requirements: Attention to detail and good problem-solving skills. Excellent interpersonal skills. Good written and verbal communication. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their problem. Providing timely and accurate customer feedback.

Freshers Application Support EngineersHiring Company: HCLJob Location: LucknowSalary: 25kDail HR ( Timing 10 AM to 5 PM )Evision Technoserve (ISO 9001-2015) Freshers Hiring.

As a Technical Support Executive, you will play a vital role in assisting customers by solving their technical issues and ensuring a smooth experience with our products. Key Responsibilities:- Customer Support: Respond to customer inquiries via phone, email, or chat to provide timely technical assistance. You will be the first point of contact, helping clients understand and resolve their issues.- Issue Diagnosis: Troubleshoot technical problems by analyzing user concerns and identifying underlying issues. This requires attention to detail and logical thinking to ensure effective solutions.- Documentation: Keep accurate records of customer interactions and solutions provided. This documentation helps improve service quality and assists future inquiries.- Product Knowledge: Stay updated on our products and services to provide accurate information and support to customers. Continuous learning will help you address a wide range of queries effectively.- Collaboration with Teams: Work closely with other technical teams to escalate unresolved issues. Effective teamwork is crucial for ensuring customer satisfaction and quick resolution of complex problems.Required Skills and Expectations:You should possess a basic understanding of computer systems and common software applications. Strong communication skills, both verbal and written, are essential for explaining technical concepts to customers. A willingness to learn and adapt to new technologies is important, as is the ability to work well under pressure. Being proactive and having a problem-solving mindset will help you succeed in this role. Additionally, you should be open to feedback and eager to improve your skills continuously.

*Technical Support Executive* Jaipur Avenging Security Pvt LtdWe are hiring for the role of Technical Support Executive. Freshers as well as experienced candidates are welcome to apply. Training will be provided for 10 days.*Skills Required:*Basic Excel & formulasInternet surfingClient handlingOperating CRM/software applicationsBasic troubleshooting mindset*Work Responsibilities:*Perform Excel-related tasks and formulasGive software demos to clients via Google Meet or physical meetingsProvide training to clients on our software/productsInstall and configure products/softwareFind bugs/issues in software and prepare reports Experience: Fresher to 1+ Year (All accepted) Location: Jaipur

Job DescriptionConfiguration & Programming of wireless data modems for IoTNOC based support to field engineering teamSystem provisioning on ERPMIS generationTesting & DebuggingImpart technical trainingResolve Technical QueriesEnsure ticket resolution within TATDesired Candidate ProfileB.Tech/Diploma in Computers, E&CAbove 75% in Class XIIExcellent CommunicationExcellent IT skills, Excel, Word, AndroidTeam playerCalm, mature & able to handle difficult situationsHigh EnergySelf Motivated

We are seeking a Technical Support Executive to join our team in Kharadi. This is a full-time role suitable for candidates with 0 to 1 year of experience. As a Technical Support Executive, you will play a crucial role in assisting customers with their technical queries and issues.Key Responsibilities:- Customer Support: Assist customers in troubleshooting and resolving technical issues related to our products or services. This involves communicating effectively to understand their concerns.- Problem Diagnosis: Identify and diagnose technical problems by analyzing customer complaints and using problem-solving techniques, ensuring that customers receive timely solutions.- Technical Documentation: Document all customer interactions and technical issues in a clear and detailed manner. This will help improve processes and provide a reference for future support.- Collaboration: Work closely with other team members, including developers and engineers, to escalate complex issues and ensure a smooth resolution for customers.- Training: Participate in training sessions to develop your technical knowledge and stay updated on product features, improving your ability to assist customers effectively.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to interact with customers clearly and professionally. A basic understanding of technical concepts and products is essential, along with a willingness to learn and improve your skills. Attention to detail and problem-solving abilities are crucial for diagnosing issues effectively. A positive attitude and the ability to work collaboratively in a team environment are also important.

Job DescriptionConfiguration & Programming of wireless data modems for IoTNOC based support to field engineering teamSystem provisioning on ERPMIS generationTesting & DebuggingImpart technical trainingResolve Technical QueriesEnsure ticket resolution within TATDesired Candidate ProfileB.Tech/Diploma in Computers, E&CAbove 75% in Class XIIExcellent CommunicationExcellent IT skills, Excel, Word, AndroidTeam playerCalm, mature & able to handle difficult situationsHigh EnergySelf Motivated

Hi,Hiring Freshers with good communication skills.Night Shift-6.30 PM to 3.30 AM-5 working daysMail your resume to rlavanya@gembrill.com or call Lavanya at 9940066935.