Array ( [0] => technical-services [1] => kannur ) Technical Services Jobs in Kannur,Technical Services Job Vacancies in Kannur Kerala
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Technical Services Job Vacancies in Kannur

Hiring Freshers || Receptionist

Flysky Job Solutions

Communication Skills Interpersonal Skills Customer Service Front Desk Management Technical Support Administrative Skills Organizational Skills Behavioral Competencies Professional Communication Time Management Multitasking Customer-oriented Mindset Teamwork Adaptability
Position OverviewThe Helpdesk Receptionist as the first point of contact for visitors, clients, and employees, providing front-desk and technical assistance support. This role combines administrative, communication, and helpdesk responsibilities, ensuring smooth day-to-day operations within the organization.The individual handles inquiries, manages office communication channels, maintains service records, and coordinates with various departments to resolve issues efficiently.Key Responsibilities Front Desk & Reception ManagementGreet and welcome visitors, clients, and staff members in a professional manner.Manage the reception area, ensuring cleanliness and organization.Handle incoming phone calls, emails, and messages promptly and courteously.Maintain visitor records and issue visitor passes as per security protocol.Schedule and manage appointments, meetings, and conference room bookings.Coordinate with administration and security teams for daily operations. Helpdesk OperationsAct as the central contact point for all service and support requests (IT, maintenance, housekeeping, etc.).Log, track, and monitor requests through helpdesk/ticketing systems.Assign tasks to the concerned departments and follow up for timely resolution.Provide first-level technical or administrative assistance to users.Escalate unresolved or critical issues to higher support or management teams.Ensure user satisfaction through prompt and efficient service handling. Administrative & Office SupportHandle correspondence, documentation, and filing (physical & digital).Manage courier dispatches, incoming mail, and office supplies inventory.Assist in preparing daily, weekly, or monthly reports for helpdesk activities.Support HR or Admin in organizing internal meetings, travel arrangements, or events.Maintain confidentiality of company and employee information. Customer & Staff InteractionProvide accurate information to visitors, staff, and customers regarding services.Address inquiries and complaints in a professional and solution-oriented manner.Build and maintain positive relationships with internal and external stakeholders.Represent the organization with professionalism, courtesy, and efficiency.Required Skills & CompetenciesExcellent communication and interpersonal skills.Strong customer service orientation and problem-solving ability.Proficiency in MS Office Suite and helpdesk/ticketing software.Time management and multitasking under pressure.Attention to detail and accuracy in documentation.Professional appearance and behavior.Ability to maintain confidentiality and handle sensitive information.Educational QualificationMinimum: 10+2 / Diploma in Office Administration, IT, or Customer Service.Preferred: Bachelors Degree in any discipline (Business, Administration, or IT).Certification in Front Office Management, IT Support, or Helpdesk Operations is an added advantage.Experience03 years of experience in front office, helpdesk, or administrative support roles.Prior experience in corporate offices, IT services, hospitality, or facility management preferred.Working ConditionsStandard office environment with regular interaction across departments.May require rotational shifts (in 24x7 support environments).Must be punctual, reliable, and adaptable to fast-paced work settings.
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Customer Support Representative (Female Candidates Only)

We Heal Private Limited

Good Communication Inbound Voice Process Customer Relationship Outbound Calling Desktop Support Internal Communication Customer Service Customer Support Voice Process Technical Services Outbound Sales English Language Inbound Process Inbound Customer Calling
Clarity App is hiring for the role of Customer Support Representative!Responsibilities of the Candidate:Conduct sessions with users via phone calls and chat, offering emotional support.Engage with users empathetically and professionally, ensuring they feel heard and supported.Requirements:A graduate in any discipline.Strong communication skills, with a preference for individuals with an extroverted personality who can easily connect with others.Benefits:Remote Work: The flexibility to work from the comfort of your home.Flexible Hours: Choose working hours that suit your schedule.Meaningful Impact: Play a role in making a difference by offering essential emotional support to those in needSteps to follow:1. Download the Clarity App from the Play Store:https://play.google.com/store/apps/details?id=com.weheal.weheal2. Create your profile in the app.3. Verify yourself in the app and start earning.Once you're all set, our team will provide the necessary training materials.Note- Clarity app is only available on Google Play Store.
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IT Technical & Service Staffs

Clarity Solutions

  • 3 - 5 yrs
  • Kannur
IT Technical Technical Staff Technical Recruiter Laptop Repair
Thorough Knowledge in the Installing, Maintaining and Servicing of IT peripherals including PCs, Servers, Laptops, Printers, Scanners, and other IT related items.Minimum of 5 Years Hand-On Experience requiredAssembling & Upgradation of existing Hardware/Software Technicians should be self-starter and willing to work with Minimal Supervision.Experience in Brands including HP, Dell, Toshiba, Asus, Acer and Lenovo Preferred.Experience in the LAN and Networking products will be an add on advantage.resolving problems such as hard drive crashes, obsolete hardware, infected files, spyware, malware, viruses, and otherwise compromised operating systems.Remove viruses and other harmful programs, such as adware, malware, spyware, etcInstallation of Antivirus Repair of Motherboard by checking monitors, graphics hardware, battery, RAM, and internal hardware including upgradation.technicians diagnose the problem by identifying the symptoms.Technicians must have the ability to upgrade customers system software and hardware. Develop and assemble servers and PCs or install LANs or other equipment. Additionally, technicians job entails having knowledge of the latest operating system versions of Windows and macOS.Technicians should also have experience in configuring servers, PCs, laptops, and any other computer hardware related component. Thorough knowledge and experience in the service of all types of printers and scannersCandidates with manufacturer training certifications will be preferred.
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