Technical Services Fresher Jobs in Ranchi

Customer Care Executive Fresher

Indo Job Solutions

0 - 6 yrs
9.5 Lac/Yr
Ranchi +10 Patna, Raipur, Goa, Ahmedabad, Jamnagar, Porbandar, Rajkot, Surat, Vadodara, Ranchi

Communication Skills Problem-Solving Ability Product & Service Knowledge Complaint Resolution Data Entry Technical Proficiency Time Management Chat Support Skills Telephonic Support Active Listening Positive Attitude Adaptability Professionalism Multitasking

Job Summary:The Customer Service Executive (CSE) is responsible for handling customer inquiries, resolving complaints, processing orders, and providing information about products and services. The role focuses on ensuring customer satisfaction through professional communication, problem-solving, and timely assistance via phone, email, chat, or in person.Key Responsibilities:Customer Interaction & SupportHandle inbound and outbound customer calls, chats, and emails.Respond to customer queries regarding products, services, billing, and policies.Provide accurate information and ensure a positive customer experience.Complaint Handling & ResolutionRecord and resolve customer complaints promptly.Escalate complex issues to senior staff or concerned departments when necessary.Follow up with customers to ensure problems are resolved to satisfaction.Order & Service ManagementProcess orders, returns, exchanges, and cancellations efficiently.Maintain accurate records of transactions and customer details.Coordinate with logistics or operations teams for timely delivery and support.Documentation & ReportingMaintain customer service logs, feedback, and daily activity reports.Update CRM (Customer Relationship Management) systems with all interactions.Analyze common customer issues and suggest improvements to processes.Team CollaborationWork closely with sales, marketing, technical, and accounts teams.Share insights and customer feedback for service or product enhancement.Customer RetentionBuild long-term relationships with customers through professional engagement.Promote loyalty programs, upselling, or cross-selling where appropriate.Required Skills & Competencies:Excellent verbal and written communication skills.Strong problem-solving and conflict-resolution abilities.Ability to work under pressure and manage multiple tasks.Good listening and interpersonal skills.Basic computer literacy proficiency in MS Office, CRM tools, and email systems.Attention to detail and ability to maintain confidentiality.Professional, polite, and customer-oriented behavior.Qualifications:Minimum Education: 12th pass / Graduate in any discipline.Preferred Experience: 13 years in customer service, call center, or client support role.Knowledge of CRM software or call-handling systems is an advantage.Work Environment:Office-based, call center, or hybrid setup.Rotational shifts may include weekends or holidays (as per company policy).Fast-paced and target-driven environment.

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Hiring For Higher Secondary Freshers - Customer Service Representative

Fly Careers

Fresher
18.0 Lac/Yr
Ranchi +10 Darbhanga, Gaya, Ranchi, Bhubaneswar, Asansol, Durgapur, Kolkata, Howrah, Hooghly, Nadia

Customer Relationship Outbound Calling Desktop Support Internal Communication Customer Service Customer Support Voice Process Technical Services Inbound Outbound Sales English Language Inbound Process Inbound Voice Process Customer Calling Good Communication

We are looking for a Customer Care Representative to handle customer inquiries, provide product information, resolve issues, and ensure customer satisfaction. The ideal candidate will have excellent communication skills, both verbal and written, as well as a customer-focused approach.Responsibilities:- Handle inbound and outbound customer calls in a professional manner- Provide product information and technical support- Resolve customer complaints and issues in a timely manner- Maintain accurate records of customer interactions

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Maintenance Engineer (Freshers) Visakhapatnam/Bhagalpur/Patna

AVN Aviation

0 - 5 yrs
7.0 Lac/Yr
Ranchi +10 Visakhapatnam, Bhagalpur, Patna, Chapra Saran, Ranchi, Bhubaneswar Sector 1, Cuttack, Siliguri, North 24 Parganas, Delhi

Technical Services Repair Safety Analysis Safety Implementation Mechanical Maintenance Mechanical Testing Maintenance Electrician ITI Electrician ITI Technician ITI Mechanical Engineering Analysis

Job SummaryThe Maintenance Engineer is responsible for the upkeep, repair, and preventive maintenance of airport infrastructure, systems, and facilities to ensure safe, efficient, and uninterrupted airport operations. This includes electrical, mechanical and electronic systems used in daily airport functions.Key Responsibilities1. Maintain and repair airport facilities (Electrical, Electronics, Mechanical)2. Conduct routine inspections and respond to faults3. Keep accurate maintenance records4. Ensure work complies with safety and airport standards5. Coordinate with teams and contractors6. Work in shifts, including nights and weekendsRequirements:1. Diploma, ITI or Degree in Engineering (Electrical, Electronics, Mechanical)2. Freshers & experience both can apply3. Good problem-solving and technical skills4. Ability to read technical drawings5. Safety training or certifications a plus

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