Technical Process Fresher Jobs in Noida

Customer Service ExecutiveHandle inbound and outbound customer calls, emails, or chats professionally.Respond to customer inquiries and provide accurate information about products or services.Resolve customer complaints and issues in a timely and effective manner.Maintain a high level of customer satisfaction and service quality.Record and update customer interactions in the CRM system.Escalate complex issues to the relevant department when required.Follow company policies, service standards, and communication guidelines.Build positive relationships with customers and ensure a smooth service experience.Meet individual and team performance targets (quality, productivity, and response time).Stay updated with company products, services, and processes.

Answering customer inquiries via phone, email, chat, or in-personProviding clear, polite, and professional responsesExplaining product features, services, and policiesHandling complaints and resolving issues efficientlyTroubleshooting technical problems or order issuesEscalating complex cases to the appropriate department when neededAssisting with placing, tracking, or canceling ordersHelping customers manage their accounts or subscriptionsWhatsapp HR +91 9883241041Processing returns, refunds, and exchanges

Job Title: Business Development ExecutiveA Business Development Executive (BDE) plays a crucial role in driving a company's growth by identifying new business opportunities, building relationships, and increasing revenue.About Us: Shashi Sales & Marketing has established itself as trusted a partner in digital marketing and business development. It is a leading digital business solutions provider specializing in website development, advertising, SEO, UI/UX design, social media marketing, graphic and video design, branding, PR, IT engineering, and FMCG trade services.Responsibilities:Identify and pursue new business opportunities through market research and networking.1.Build and maintain strong relationships with clients to ensure long-term partnerships.2.Develop and implement sales strategies to achieve revenue targets.3.Conduct presentations and business proposals to potential clients.4.Negotiate contracts and close deals to maximize profitability.5.Collaborate with internal teams to ensure customer satisfaction.6.Stay updated on industry trends and competitor activities.

Answering Customer Inquiries: Addressing customer questions and concerns via phone, email, chat, or in-person. Problem Resolution: Identifying and resolving customer issues promptly and effectively. Order Processing: Handling customer orders, including processing, tracking, and managing returns or cancellations. Customer Support: Providing guidance and support to customers on product usage, troubleshooting, and other technical issues.

Customer Support Representative English & Hindi** Location:Gurugram,Hr team (whatsapp only)92590695998307434130### **About the Role** We are looking for a **Customer Support Representative** who is fluent in **English and Hindi** to handle customer queries, provide resolutions, and ensure a seamless support experience. This role requires excellent communication skills, problem-solving abilities, and a customer-first approach. ### **Key Responsibilities** Handle inbound and outbound customer inquiries via phone, email, and chat Provide accurate information and resolve customer issues efficiently Assist customers with bookings, cancellations, refunds, and policy clarifications Maintain records of interactions and follow up on unresolved issues Escalate complex issues to the appropriate team for resolution Ensure a high level of customer satisfaction through effective communication Work in a **fast-paced BPO environment**, adhering to service level agreements (SLAs) ### **Required Skills & Qualifications** Fluency in **English and Hindi** (spoken and written) 0-2 years of customer service experience (BPO or travel industry preferred) Strong problem-solving skills and ability to multitask Ability to handle irate customers with patience and professionalism Comfortable working in rotational shifts, including weekends and holidays Basic computer skills and familiarity with CRM tools ### **Perks & Benefits** Competitive salary with performance-based incentives Health and wellness benefits Training and career growth opportunities Friendly and dynamic

Urgent Hiring in Jaipur , Gurgaon & NoidaDomestic & International processVoice/Chat/Blended all process are available Good or excellent communication skills in English neededUndergraduate Fresher/Exp both Graduate Fresher/Exp bothSalary: 18k CTC to 34k CTC between5/5.5 Days Working & Day/Rotational shiftsNeed immediate joiner onlyIf you are interested send me resume on WhatsApp no 9529276858OrIf you have any reference share with me

Customer Support Representative

- Data entry tasks- Maintaining bills and expense invoices- Helping with maintenance of the office, repair work- Helping with the purchasing.

USA VOICE Process -Customer serviceSal Upto-27k ctc + 2 PLIEXCELLENT COMMUNICATION SKILLSBTECH CAN APPLYTECH SUPPORT KNOWLEDGE REQUIRED 6 Months Experience in International BPO

QA/QC Engineer(Electrical Works)/ Instrumentation Job Summary:- Electrical engineer familiar with all major engineering standards associated with control gear components and electrical power station, Results-oriented Electrical Engineer specializing in high-level problem-solving process efficiency, and day-to-day maintenance in a manufacturing environment.QA/QC Engineer(Electrical Works)/ Instrumentation Duties and Responsibilities:- Responsible for all electrical inspections related to installation, testing, and commissioning. Responsible for conducting the inspection of all ongoing activates for electrical installation. Responsible for preparing the method of statement and ITPs for all electrical activates.Educational Qualification: B.tech in Engineering from recognized Technical Board/ Institute with not less than 50% marks.Diploma (Preferred)For More Details Please Visit This Site:.navratnaindia.in