System Support Executive Job Vacancies in Chennai

Job SummaryAn Air Ticketing Executive is responsible for booking, issuing, modifying, and canceling airline tickets while providing accurate travel information and excellent customer service to passengers and travel agents.Key ResponsibilitiesHandle domestic and international air ticket bookingsIssue, reissue, and cancel flight tickets as per customer requestsCheck flight availability, fares, and schedulesUse CRS/GDS systems (Amadeus, Galileo, Sabre) for ticketingCalculate fares, taxes, and additional charges accuratelyProcess refunds and rescheduling requestsAssist customers with travel policies, baggage rules, and visa informationCoordinate with airlines and travel partnersMaintain accurate booking and passenger recordsHandle customer queries, complaints, and follow-ups professionallyEligibility & QualificationsMinimum qualification: 10+2 or Graduate (any stream)Diploma or certification in Travel & Tourism / Airline Ticketing preferredBasic computer knowledge and typing skillsKnowledge of airline codes, airport codes, and fare rules is an advantageSkills RequiredStrong communication skills (English & Hindi)Customer service and interpersonal skillsAttention to detail and accuracyTime management and multitasking abilityProblem-solving skillsAbility to work under pressureWork EnvironmentOffice-based, airport counters, or travel agenciesRotational shifts including nights and weekendsFast-paced, customer-facing role

The Information Technology Engineer is responsible for designing, developing and implementing software applications and systems to support the organization's operations. They will also provide technical support and assistance to end-users.Key responsibilities include:- Developing and maintaining software applications using various programming languages such as Java, Html, and Autocad- Conducting data analysis to identify trends and patterns- Providing system support and troubleshooting technical issues- Working closely with the team to implement and maintain web tools

Ground Staff are responsible for ensuring the smooth operation of airport activities, including passenger handling, baggage handling, and aircraft operations. They play a key role in ensuring the safety and comfort of passengers throughout their journey.Responsibilities for Ground Staff may include:- Greeting and assisting passengers at check-in counters- Ensuring passengers' baggage is safely stowed and unloaded- Assisting passengers with boarding and disembarking from aircraft.