Support Team Lead Female Graduate Jobs in Pune

Job description:Position : Customer Service ExecutiveDepartment : SalesCompany : MTK IT ServiceLocation : HinjewadiPosition Overview:The Customer Service Executive is responsible for handling incoming inquiries, generating and managing leads, providing information about MTK IT Service, conducting follow-ups, coordinating with internal managers and maintaining accurate records of all inquiries and conversions. The role requires excellent communication skills, empathy, professionalism, and strong follow-up abilities.Key Responsibilities:Lead management & Follow-Up classify leads as Hot, Warm, or Cold.Maintain regular follow-ups with potential customers.Continuously test and refine DM outreach scripts, opening hooks, and value propositions to improve response rates and conversion efficiency.Maintain strict follow-up schedules with high-intent prospectsHandle customer queries and requirements.Maintain accurate records of customer interactions, cases, & resolution in CRM and operational systems.Requirements & Qualifications:Education: Any GraduateExperience: 0-2 yr (Freshers with excellent communication skills are welcome)Good English and Hindi verbal communication and interpersonal skills.Good Listening and persuasion abilities.Positive attitude and customer-focused approach.

Cold calling the listed clients.Min 2 yrs experienceMBA/BBA/B.ComSalary (as per company norms)Team managementExcellent communication skillsCRM

Inform Customers About Company's Products/Services And Offers Manage Inbound And Outbound Customer Calls In A Timely Manner Identify Customers Needs And Wants, Clarifying Information Whenever Possible Ability To Be On Phone For A Long Time And Familiar Using Dial-er Systems

We are looking for 25 Tele Calling Executive Posts in Pune with deep knowledge in Cold Calling,Lead Generation Executive and Required Educational Qualification is : Other Bachelor Degree

We are looking only for Girls Telecaller candidates for banking/ financial services (personal loan, overdraft, home loan, business loan) at Pune Office, Near Vishrantwadi chowk. Experienced/ fresher candidates both can apply. Preferable is experienced candidates having similar job profile like telecalling for loan/ financial services. Good salary + incentive as per work performance.