Customer Care Assistant Good CommunicationStore ControllerCustomer Management
Assist customers at the outlet and provide friendly service.Take customer orders and support billing/POS operations.Assist with food preparation, packing, and serving.Maintain cleanliness, hygiene, and proper store presentation.Support stock handling, replenishment, and daily store operations.Follow company SOPs, food-safety guidelines, and customer-service standards.Coordinate with team members to ensure smooth outlet operations.
Manage the store layoutSupervise other staff members and keep a record of salesReceive, upload and shelf all suppliesPerform stock related duties like returning, packing, labelling and pricing goodsInspect delivers for discrepancy or damageReport damaged inventories for record-keeping and reimbursementRotate stock and dispose of surplus and expired quantitiesCoordinate and handle freight and movement of equipmentKeep an organised allocation of inventory placed in warehouse and storeCross-verify the monthly report at the end of each monthEnsure proper completion of documentation to place an order and make a purchaseGenerate a material received report (MRR) timelyEnsure storage of goods follow the first in first out (FIFO) method