We are looking for a dedicated Information Technology Associate to support our technical team in Gomti Nagar, Lucknow. The ideal candidate should have a strong foundation in IT and be ready to help with various technology needs, providing an opportunity to grow in the field.Key Responsibilities:1. **Technical Support:** Assist staff with hardware and software issues, ensuring minimal disruption to work. This involves troubleshooting problems and providing effective solutions.2. **System Maintenance:** Help maintain computer systems, including regular updates and backups, to ensure smooth operation and security.3. **Network Management:** Support daily network operations and monitor system performance. Respond to alerts, and assist in resolving connectivity issues.4. **Installation and Configuration:** Aid in the setup of new hardware and software, ensuring that all IT equipment is configured correctly for user needs.5. **Documentation:** Keep accurate records of IT issues and solutions, contributing to knowledge management within the team.Required Skills and Expectations:Candidates should be male and possess an ITI certification with at least 1 year of relevant experience. Strong problem-solving skills and a basic understanding of computer systems, networking, and troubleshooting techniques are essential. Candidates should have good communication skills to interact effectively with team members and staff. Reliability, attention to detail, and a proactive attitude towards learning new technologies are highly valued.