Shop Keeper 12th Pass Experience Jobs in Mumbai

Minimum 13 years experience in footwear / retail / wholesale storeGood communication skills in Hindi & basic English (Marathi preferred)Basic knowledge of billing software / POS / ExcelUnderstanding of footwear sizes, varieties, and materialsHonest, responsible, and customer-focused attitude

- Oversee day-to-day operations of the shop: The shop manager is responsible for ensuring the smooth running of the shop, including managing inventory, supervising staff, and coordinating with suppliers.- Develop and implement sales strategies: The shop manager should come up with effective sales strategies to drive revenue and increase customer retention. This may include promotions, discounts, and loyalty programs.- Maintain a high level of customer service: A key responsibility of the shop manager is to ensure that customers are satisfied with their shopping experience. This includes addressing any customer complaints or issues in a timely and professional manner.- Train and supervise staff: The shop manager is in charge of hiring, training, and supervising shop staff. This involves setting expectations, providing feedback, and ensuring that all employees are performing their roles effectively.- Handle order processing and inventory management: The shop manager should be proficient in managing orders, tracking inventory, and ensuring that products are well-stocked at all times.Required skills and expectations:- Strong product knowledge: The shop manager should have a good understanding of the products being sold in the shop in order to assist customers and drive sales.- Excellent teamwork skills: The shop manager should be able to collaborate effectively with the shop staff to achieve common goals and objectives.- Exceptional customer service skills: The shop manager should have a customer-centric approach and be able to handle all customer interactions with professionalism and courtesy.- Proficient in retail operations: The shop manager should have a good understanding of retail operations, including sales, merchandising, and inventory management.- Effective communication skills: The shop manager should be able to communicate clearly and effectively with staff, customers, and suppliers.