9

Service Operations Manager Fresher Jobs in Delhi

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  • 0 - 2 yrs
  • 4.8 Lac/Yr
  • Delhi
Aircraft Marshalling Baggage Claim Baggage Handling Boarding Procedures Flight Check-in Gate Operations Lost and Found Procedures Multitasking Passenger Assistance Safety Regulations Security Procedures Teamwork Time Management Customer Service Problem Solving Emergency Response Conflict Resolution Computer Skills Attention to Detail Communication Skills
We are looking for an Airport Terminal Services Agent to join our team in Delhi. This entry-level position is ideal for individuals who enjoy working in a fast-paced environment and are passionate about providing excellent customer service.Key Responsibilities:1. **Passenger Assistance**: Help passengers with check-in procedures, baggage claims, and boarding processes to ensure a smooth travel experience.2. **Information Provision**: Offer accurate information about flight schedules, terminal facilities, and services to enhance passenger knowledge and comfort.3. **Baggage Handling**: Safely manage passenger luggage, including proper tagging, loading, and unloading, while ensuring compliance with airline policies.4. **Customer Service**: Address passenger inquiries and concerns promptly and courteously, striving to resolve issues and maintain high satisfaction levels.5. **Documentation**: Ensure that all necessary paperwork is completed accurately and processed according to company guidelines.Required Skills and Expectations:Candidates should have completed at least their 12th grade and possess strong interpersonal skills. It is essential to communicate clearly and effectively, both verbally and in writing. The ability to handle stressful situations and work well under pressure is crucial. Basic computer skills are necessary for managing passenger information and documentation. A strong team player attitude is expected, along with a commitment to providing exceptional service to all travelers. Reliable attendance and punctuality are essential in this role.
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  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Delhi
Ground Staff Activities Direct Sales Airport Ticketing Personality Development Airline Operations Aviation Hospitality Customer Service Aviation Security Cargo Handling Basic Computer Skills Ground Hostess Ground Staff Airport Representative Airport Ground Staff Airport Ground Handling Cabin Crew Ground Handling Staff Ground Operation Air Ticketing Air Hostess Activities Activities Retail Executive Cargo Loader Ground Staff Executive Airline Ground Staff Ground Manager
We are seeking dedicated Airport Staff to join our team in Delhi. This role is essential in ensuring smooth operations at the airport, providing excellent customer service to travelers.Key Responsibilities:1. **Customer Service**: Greet passengers, assist with check-in procedures, answer inquiries, and ensure a pleasant travel experience.2. **Baggage Handling**: Manage and help passengers with their luggage, ensuring that bags are safely loaded and unloaded.3. **Screening and Security**: Support security staff in screening passengers and their belongings for safety compliance, ensuring a secure airport environment.4. **Information Desk Support**: Provide accurate flight information and assistance with flight schedules, gate changes, and other travel-related queries.5. **Emergency Procedures**: Be familiar with emergency protocols to assist in evacuations or safety procedures when necessary.Required Skills and Expectations:Candidates should have strong communication skills to interact effectively with passengers and team members. A good sense of responsibility and attention to detail is essential for safety and service excellence. Basic problem-solving skills are necessary to address passenger concerns and ensure their needs are met. Ability to work in a fast-paced environment and handle various tasks simultaneously is important. While previous experience is not required, a willingness to learn and adapt is crucial for success in this role.
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  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Delhi
Operations Management Customer Service Vendor Management Inventory Management Communication Skills
As an Operational Executive in our team based in Delhi, you will play a vital role in ensuring smooth day-to-day operations. This full-time position is designed for fresh graduates or individuals with up to two years of experience. **Key Responsibilities:**- **Administrative Support:** You will assist in daily administrative tasks, including organizing meetings and maintaining records to ensure that the office runs efficiently.- **Data Management:** Responsible for managing and updating databases, you will ensure that all information is accurate and easily accessible.- **Communication Coordination:** Serve as a point of contact for internal and external communications, helping to streamline processes and provide clear information.- **Operational Reporting:** Prepare and present operational reports to the management team, highlighting key metrics and areas of improvement.- **Team Collaboration:** Work closely with different departments to support various projects and initiatives, fostering a collaborative work environment.To be successful in this role, you should have a bachelors degree in B.A, B.Ed, or B.Sc. You need strong organizational skills, excellent communication abilities, and a proactive attitude. Being detail-oriented will help you manage tasks effectively. It's also important to be a team player and adaptable to changing priorities. Having basic computer skills, particularly in spreadsheets and word processing, will be beneficial. This position requires a female candidate, and it is office-based.
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  • 0 - 1 yrs
  • GT Karnal Road Delhi
Basic Math Skills Cash Register Operation Cash Handling Inventory Management Customer Service
The Shop Manager will be responsible for overseeing the daily operations of the store located at GT Karnal Road, Delhi. Key responsibilities include managing inventory, supervising staff, ensuring customer satisfaction, and maximizing sales. The ideal candidate should have strong leadership skills, excellent communication abilities, and a high school diploma. They should also be detail-oriented, customer-focused, and able to work well under pressure.
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Freshers For Airport Manager - Gurgaon/Greater Noida

Skyview India Academy Private Limited

Airport Supervisor Airport Operation Aviation Customer Manager Problem Solving Airline Customer Service Ground Operation
We are looking for a proactive and organized individual to oversee daily airport operations, ensuring safety, efficiency, and compliance with regulations. The Airport Manager coordinates between various departments, manages staff, handles budgets, and works to improve passenger experience. Strong leadership and problem-solving skills are essential. Only applicants aged 18 to 27 are eligible to apply.
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Communication Computer Office Operation Office Services Customer Relationship Microsoft Excel Tally Microsoft Office Microsoft Word Internet Administrative Skills Receptionist Activities Followups Basic Computers Data Management
Manage both admin and operational work. Quotation and invoice making, Inside sales, back office work. Lead generation, cold calling, sales support.Requirements & Skills:1. High school diploma or equivalent; Associates degree or administrative training is a plus2. Prior experience in an administrative or clerical role preferred3. Strong organizational and time-management skills4. Proficiency with Microsoft Office Suite (Word, Excel, Outlook) or Google Workspace5. Good verbal and written communication skills6. Friendly, proactive, and team-oriented attitude7. Ability to handle sensitive information with confidentiality9:30 AM - 6:30 PM Monday to Saturday
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Good Communication Skills Field Service Field Operations Convincing Power Field Marketing Field Sales Direct Marketing
We are looking field sales executive Company name - Paytm Product - QR code+ sound box, insurance, loan , edc etc...
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Customer Service Executive

Future Depart Aviation Academy OPC Pvt. Ltd.

Aviation Airport Representative Airport Ground Staff Airport Operations Executive Airport Manager Aviation Security Airlines Executive Airline Ground Staff Airline Customer Service Airlines Ground Walk in
Deals with passenger enquiries about flight departures and arrivalsIssuance of tickets to the passenger after confirming their reservationsIssuance of Boarding Cards to Bonafide passengers after validating their photo IDTagging their baggage to the correct destination after noting down the correct baggage weightAdheres to the standard allowances given for passengers Check in Baggage and charging excessbaggage tax from passengers for baggage exceeding the standard allowanceEfficient Handling for passengers requiring special assistance like Expectant mother, Old Agepassengers, Passenger with infant/ small child and informing the Duty Officer and Manager for thesameProper reconciliation of passengers at the Boarding gates for their respective flightsSupervises the Baggage Loading/Offloading of the respective flights thereby ensures that correctbaggage are loaded in the flightEnsures the baggage are offloaded from the flight for passenger who is not traveling on that flightVerifies the position of Transit Passengers and inform Duty OfficersFollow Company Policy onGrooming and Uniforms StandardsAlcohol and Drug ConsumptionEnsures that Staff follow the policies and procedures as per Companys Airport Services ManualEnsures that Ramp equipment are effectively use for quick turnaround of aircraftEnsures during flight arrivals that baggage are properly kept on the arrival BeltEnsures a proper complained/report is filed for passengers lost or missing baggageEnsures that correct passenger/baggage/cargo count along with the fuel figure is passed to the Loadand Trim Staff for preparation of Load Sheet.Ensures that all Operational communication( written or verbal) are action promptlyEnsures that staff should report as per the reporting time rosteredEnsures that Staff should follow correct procedures for Carriage of Arms and Ammunition, etc.For more details kindly contact to HR team
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Airport Ground Staff

Future Depart Aviation Academy OPC Pvt. Ltd.

Aviation Airport Ground Staff Airport Manager Airport Representative Airport Operations Executive Airport Staff Aviation Security Aviation Trainer Airline Ground Staff Airline Customer Service Airlines Cabin Crew Airlines Executive Airlines Ground Walk in
This department manages the activities at the airport pertaining to passenger travel, security checks and ramp responsibilities. Ground staff at the airport, work in shifts and have an important role in daily operations. Handling passenger queries, cabin cleaning, catering, ticket sales, planning, monitoring and controlling airline flight operations are some of the responsibilities they perform. They are also responsible for complying with regulatory requirements and making each flight execution flawless and on-time. From boarding the flight on-time, keeping their baggage safe, cleaning the aircraft and managing on-board refreshments, they do it all wearing a smile. Sounds good? Well, we are always on a look out for warm, optimistic and ever so helpful people who want to make a difference to our customers' journeys.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Delhi
Aviation Ground Staff Activities Ground Handling Airport Ground Handling Ground Operation Ground Management Air Ticketing Aircraft Maintenance Customer Service Aviation Security Grooming Basic Computer Skills Hard Working Airport Cargo
As a Ground Staff member, you will play an essential role in ensuring smooth airport operations and providing excellent service to passengers. Your tasks will include the following:- **Check-in Assistance**: Help passengers with the check-in process, ensuring all documents are verified and bags are tagged correctly.- **Baggage Handling**: Safely load and unload baggage from aircraft, making sure luggage reaches its destination without damage.- **Customer Service**: Address passenger inquiries and provide information about flights, boarding times, and gate changes, ensuring a positive experience.- **Equipment Operation**: Use ground handling equipment and tools, such as tugs and baggage carts, following safety and operational guidelines.- **Safety Compliance**: Maintain safety protocols and procedures at all times, reporting any hazardous conditions or incidents to supervisors.- **Team Collaboration**: Work closely with colleagues and other departments to ensure efficient and safe operations within the airport.To succeed in this role, you should have a minimum educational qualification of 12th pass and be adaptable to a fast-paced environment. Strong communication skills are vital, as you will interact with passengers and co-workers daily. Basic computer knowledge is preferred for managing check-in systems. Being a team player with a positive attitude will help you thrive in our collaborative workplace. Experience is not required, making this a great opportunity for freshers.
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  • 0 - 2 yrs
  • 5.0 Lac/Yr
  • Delhi
Airline Operations Airport Operation Aviation Accuracy Booking Management Hospitality Knowledge Multitasking Organization Problem-solving Reservation Systems Sales Skills Teamwork Telephone Etiquette Time Management Customer Service Conflict Resolution Computer Skills Attention to Detail Communication
We are seeking a dedicated and friendly Reservation Staff member to join our team in Delhi. This role is ideal for individuals who enjoy helping customers and have a passion for providing excellent service.Key Responsibilities:1. **Manage Reservations**: Handle incoming reservation requests via phone, email, or online platforms, ensuring accurate entry of guest details into the system.2. **Customer Assistance**: Provide attentive support to customers by addressing their queries related to bookings, cancellations, and modifications.3. **Collaborate with Team**: Work closely with other staff members to ensure smooth operations and maintain up-to-date information about room availability and pricing.4. **Maintain Records**: Keep accurate records of all transactions and ensure that any changes in bookings are promptly updated in the system.Required Skills and Expectations:Candidates should have completed at least the 12th grade and possess a positive attitude towards work. Strong communication skills are essential, as you will be engaging with customers regularly. A basic understanding of computer operations and reservation systems will be advantageous, but not mandatory. Attention to detail and the ability to multitask are crucial for managing various requests efficiently. We are looking for someone who is reliable, punctual, and able to work as part of a team. Freshers and those with up to 2 years of experience are encouraged to apply.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Delhi
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management Air Charter Operation Air Ticketing Customer Service Air Hostess Activities Hard Working Grooming Basic Computer Skills
We are seeking dedicated and enthusiastic individuals to join our team as Ground Staff in Delhi. This role is perfect for recent school graduates and those looking to start their careers in the aviation industry.Key Responsibilities:1. **Passenger Assistance**: Welcome passengers at the airport and assist with check-in, baggage handling, and boarding procedures to ensure a smooth travel experience.2. **Customer Service**: Address passenger inquiries and resolve issues promptly, providing information about flights, services, and airport facilities.3. **Baggage Management**: Ensure the safe handling of luggage, including checking in and loading bags, and coordinating with the baggage claim area.4. **Safety Compliance**: Follow all safety protocols and regulations while performing tasks, contributing to a secure environment for passengers and staff.5. **Team Collaboration**: Work closely with other ground staff and departments to ensure efficient operations and uphold high standards of service.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong communication skills in English and Hindi. An eye for detail, a customer-oriented mindset, and the ability to work well in a team are essential. Candidates should be prepared to work flexible hours, including weekends and holidays. Prior experience is not necessary, but a willingness to learn and adapt quickly is highly valued.
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  • 0 - 5 yrs
  • 9.5 Lac/Yr
  • Delhi
Airport Supervisor Airline Operations Airport Operation Aviation Problem Solving Customer Manager Staff Management Passenger Support Ground Operation Airline Customer Service Ground Manager Good Communication Skills Ground Hostess Ground Staff Airport Representative Airport Ground Staff Airport Ground Handling Cabin Crew Ground Handling Staff Air Ticketing Customer Service Air Hostess Activities Cargo Loader Airport Ticketing
We are looking for a dedicated Airport Supervisor to join our team in Delhi. This role is important for ensuring that all airport operations run smoothly and safely while providing excellent service to passengers.Key Responsibilities:1. **Team Coordination**: You will supervise airport staff, ensuring they follow procedures and work efficiently as a team.2. **Operations Management**: Oversee daily airport operations, including check-in, security, and boarding processes, to ensure timely performance.3. **Passenger Assistance**: Provide outstanding customer service by assisting passengers with queries, helping with luggage, and addressing concerns.4. **Safety Compliance**: Monitor all safety regulations, ensuring that the airport environment adheres to required standards and protocols.5. **Reporting**: Prepare reports on daily operations, staff performance, and passenger feedback to improve services continually.Required Skills and Expectations:Candidates should have a minimum of 10th-grade education and ideally have 0-5 years of experience in a similar role. Strong communication skills are essential for effectively interacting with staff and passengers. You should be able to work in a fast-paced environment, showing leadership qualities and a commitment to teamwork. Flexibility in shifts is necessary as airport operations run 24/7. Candidates must also be adaptable to changes and able to respond calmly to unexpected situations.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Delhi
Airport Operation Customer Service Air Cargo Ground Operation Ground Management Airport Ramp Ground Manager Ground Staff Activities Ground Handling Cargo Handling Airport Ground Handling Airport Cargo Air Ticketing Officer Air Ticketing Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Airline Ground Staff Air Port Ground Staff Ground Airlines Ground Airport
We are seeking a dedicated Ground Staff Supervisor to manage and coordinate daily ground operations at our Delhi location. This role is ideal for individuals with 0 to 5 years of experience who are eager to lead a team and ensure smooth airport operations.Key Responsibilities:- **Team Management**: Supervise and lead a team of ground staff, ensuring all tasks are completed efficiently and effectively.- **Operations Coordination**: Oversee daily ground operations, including check-in, baggage handling, and boarding procedures, ensuring they meet safety and service standards.- **Customer Service**: Address passenger inquiries and resolve any issues that arise during ground operations, maintaining a high level of customer satisfaction.- **Training and Development**: Provide training and ongoing support to new staff members, fostering a positive work environment while enhancing team performance.- **Safety Compliance**: Ensure all safety protocols and regulations are strictly followed during operations to maintain a safe environment for both staff and passengers.Required Skills and Expectations:Candidates should possess strong leadership abilities and excellent communication skills to effectively interact with both team members and passengers. Attention to detail is crucial, along with the ability to manage multiple tasks in a fast-paced environment. A minimum education of 10th grade is required, and a proactive attitude will be highly valued. Flexibility in working hours and a commitment to service excellence are essential for success in this role.
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  • 0 - 5 yrs
  • 8.5 Lac/Yr
  • Delhi
Airport Ground Handling Airport Operation Air Cargo Ground Operation Customer Service Airport Ramp Ground Staff Activities Ground Handling Cargo Handling Airport Cargo Ground Management Ground Manager Ground Hostess Ground Staff Airport Representative Airport Ground Staff Cabin Crew Ground Handling Staff Air Ticketing Aviation Air Hostess Activities Activities Retail Executive Cargo Loader Airport Ticketing Ground Staff Executive Airline Ground
As a Ground Staff Supervisor in Delhi, you will oversee daily operations of ground staff, ensuring efficient service and smooth airport functioning. This full-time role is suited for individuals with a minimum of 10th-grade education, with 0 to 5 years of experience.Key Responsibilities:1. **Supervise Ground Staff**: Ensure all ground staff members are well-trained and performing their duties effectively. Provide guidance and support to enhance team performance.2. **Manage Daily Operations**: Oversee the daily activities at the airport, including check-in, baggage handling, and customer service. Ensure all procedures are followed for safety and efficiency.3. **Customer Interaction**: Address passenger inquiries and resolve any issues or complaints during their travel experience. Maintain high standards of customer service at all times.4. **Coordinate with Other Departments**: Work closely with other airport departments such as security and maintenance to ensure smooth operations. Communication is key to prevent any disruptions.5. **Monitor Performance**: Regularly assess staff performance and provide constructive feedback. Recognize and reward excellence while identifying areas for improvement.Required Skills and Expectations:Candidates should have a strong understanding of customer service principles and be able to communicate effectively. A proactive attitude and problem-solving skills are essential to address challenges promptly. Being able to work in a fast-paced environment and manage time efficiently is crucial for success in this role. Flexibility in working hours and readiness to work on weekends or holidays is expected.
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Openings For Airport Manager || Freshers & Experienced

Skyview India Academy Private Limited

Airport Supervisor Airport Operation Problem Solving Staff Management Customer Manager Aviation Good Communication Skills Ground Manager Airline Operations Ground Operation Airline Customer Service Passenger Support
oversees all aspects of airport operations, ensuring safety, efficiency, and compliance with regulations, while also managing staff, budgets, and coordinating with airlines and other stakeholders.
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