Candidates preferably from Chennai.
Required Skills & Experience
· Minimum 2 Years of experience in effectively working on a company Service Desk an in involving Co-ordination and Interaction with business users via different mode of communica...
- Respond quickly to all queries and incidents.
- Manage incidents, including via telephone & email.
- Documentation, recording & updating incident details in Salesforce tool.
- Communication, alerting technical staff via ...
Respond to requests for technical assistance via phone and/or email
Provide helpdesk support and resolve problems to the end users satisfaction
Monitor and respond quickly and effectively to requests received
Monitor ticket st...
Key Skills : service desk analysis,service desk analyst,desk analyst,customer service
We have an excellent opening for voice process with our major International BPO Clients for the location of Bangalore.
Qualification: Any graduate / undergraduate / Diploma
Note: P.G. candidates (Professional) are not eligible fo...
Key Skills : technical support,service desk analyst,technical support associate
- Incumbent should open for 24X7 operations
- Should have relevant experience on server support and ticketing tools
- should have good knowledge in UNIX, Windows and basic knowledge in Networks
- Experience on production UNIX and WINDOWS servers....
Key Skills : service desk analyst,technical support executive,unix,shell scripting,bash shell scripting,powershell,korn shell linux,redhat linux,linux...
What are we looking for?
Conax is seeking a Service Desk Analyst with top notch organizational, technical, process and customer support skills to be a part of High Performance Support and Services team. The individual should have high commitment t...
Key Skills : service desk analyst,client servicing,customer support,customer support executive,technical support...