Server & Network Administrator Job Vacancies in Mumbai

This is a full-time on-site role as a System Engineer in Mumbai. The Systems Engineer plays a crucial role in ensuring the organization's IT infrastructure operates smoothly, securely, and efficiently. This position involves managing and maintaining servers, networks, and related systems both on-premises and in the cloud. Key responsibilities include installing, configuring, and updating server software, managing operating systems, Microsoft Entra ID, Microsoft 365, and network hardware like switches, routers, and firewalls.Critical experience: Minimum of 5 years of advanced and specialised experience in the related field with the following experience: System and Services best practices.IT systems and server administration.Microsoft Azure and related technology.Microsoft 365.Server Operating systems (Windows and Linux).Server and system administration, including advanced Windows and Linux basics.Experience with virtualization and cloud computing.Minimum Education:Degree or relevant diploma in information technologyJira Service Management and related certification.Certification in server and system administration, such as Microsoft Certified Solutions Expert (MCSE), Microsoft Azure related certifications.Technical competencies/ Professional expertise:SERVER MANAGEMENT & SUPPORTNETWORK MANAGEMENT & SUPPORTCLOUD/SAAS MANAGEMENT & SUPPORTCYBER SECURITYSERVICE MANAGEMENTa) Responsible to maintain, log, update, track and resolve Service Requests, Incidents, Tasks and Change Controls

Excellent communication skills,Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills.Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies.Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote SupportAnswer incoming calls and respond to customers emails in timely manner.Manage and resolve customer complaints.Identify and escalate issues to supervisors as and when needed.Provide product and service information to customers.Research required information using available resources and Offer Solution to customers.Research, identify, and resolve customer complaints using applicable software.Route calls and tickets to appropriate resources and Domains who can best support he user,Document all call information according to standard operating procedures.Recognize, document, and alert the management team of trends in customer calls.Create SOPs for new Issues and resolution given.Complete call logs and reports.

Handling testing environment Physical servers and Virtual servers.Researched requirements, deployed in a test environment, created documentation.Conducted security configuration validation and analysis of Windows serversCreated and submitted change orders for critical systemsManaged VMWARE environments utilizing Virtual Centre for non-critical and critic applicationsIdentified and deployed required security patchesPerformed root cause analysis for servers utilizingMonitors and responds to hardware and software alarms using appropriatedetermination tools (PRTG) problemCheckpoint Firewall Management and VPN Configuration Managed firmware and software updates, package creation and deployment Managed VMs Snapshot, cloning and VM Templets. Managing VMs backup and restore through Veeam Backup. Responsible for all VMs HOST and Venter support . Responsible for All server hardware and software activity. Having Experience on HP SAN storage, LUN creation. LUN configuration, configuration and Up gradation and modifications Responsible for new hardware configuration and hardware upgrade ion. Creating new Virtual Server on VMware and application configuration. Creating & managing Active Directory in windows server 2008.Creating and Managing File Server & Print Server in windows server 2003 & 2008. Providing all kind of Applications Installation and Windows updating Support. RAID Configuration on hardware server with RAID concept 0, 1,5,10. Having experience of Dell, HP and IBM hardware Rack mount, Tower, and blade servers.Having Experience on Solar wind monitoring tool and manage engine monitoring toll.Co-ordination with the Vendors for hardware DELL, IBM, & HPServer DC, ADC, DHCP, DNS, VMware VSphere, VMware Server WindowsSystem, NAS, SAN Storage, Antivirus servers.Operating System HardwareOffice Automation Virus Management Professional TrainingWindows 2008, 2012,2016, 2019 Server, Windows 7,8,10 Office Automation Virus Management

Desktop/application installation, configuration, administration and trouble-shooting skills for Intel PC hardware, Microsoft Win 7/10 and Application software (including MS Outlook). Knowledge of VPN, Peripheral devices, Wireless/PDA devices and Network equipment like Ethernet cables and switches Good understanding of Active Directory, DHCP, DNS and networking concepts. Ability to multitask, handle tickets, chats & calls. Experience in remote technical support via telephone in a service/call center environment. Configuring and troubleshooting of LAN Maintain the LAN running with Automation system. Manage various Site constructions, Installation setups for networking Managing / Installation of CCTV, PBX, Automation systems at Owned/advised sites of working Preliminary and advance Setup of Networks and interconnection of offices/setups IO Punching, IO Crimping, Switches, Patch Panels, Router, Rack setup Managing Switches (Managed/ POE), Routers, Firewalls Managing /configuring VOIP (Avaya) system Managing VPS / 3rd party servers and services for integration purpose. Able to manage domains, subscriptions etc.

1. Must have Good knowledge in Windows server and client administration.2. AD User Management3. Antivirus management4. Access control management5. Desktop level support management6. Provide functional level 2 support for IT operations.7. LAN/WAN administration8. Server Administration (DNS, DHCP, AD)9. Installation, configuration and administration for windows client operating systems.10. Learn and perform the administration of Firewall , VoIP devices11. Ensure backup activity and Define backup strategies12. Manage all IT tools / devices.whatsapp your cv on-nine three six eight four ziro two seven ziro one.