• Responsible for managing firmwide system related activities
• Point of contact for any system related issues
• Developing methods and tools to test and implement new LAN/WAN equipment
• Provide technical support and resolve any software and hardware problems related to storage devices and servers
• New accounts set-up and active directory administration
• Design new computer systems system and server performance
• Run reports on system performance
• Optimise processes and lead process improvement
• Manage staff and user credentials and frameworks
• Troubleshoot technical issues
• Create and implement training for staff as and when needed
• Coordinate and provide support for Firewall and network system
• Ensure systems are secure and protected from breach or viruses
• Risk mitigation planning