Senior Process Executive Fresher Jobs in Indore

Job Title: Customer Support Executive Voice / Chat / EmailLocation: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based / Remote)Experience: 03 yearsSalary: 15,000 25,000/monthJob Type: Full-time / Rotational shiftsResponsibilities:Handle customer queries via call, chat, or email.Provide timely resolutions with empathy and professionalism.Escalate technical issues as required.Maintain high CSAT scores.Requirements:Excellent spoken and written communication skills (English + regional).Typing speed: 3035 WPM (for chat/email roles).Flexible for night shifts (for international process).Prior BPO experience preferred but not mandatory.Perks:5/6 day workingWork from home / office flexibilityIncentives for top performers Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

Roles and Responsibilities:- Building and maintaining profitable relationships with key customers. * Overseeing the relationship with customers handled by your team. * Resolving customer query quickly and efficiently. * Understanding key customer individual needs and addressing these.* A team player with leadership skills. * Maintain a positive attitude focused on customer satisfaction.Skills Required:-* Should be good in communication both in Verbal Communication * Self-motivated

Perks :- 14 days accommodation will be given with tickets & relocation bonus.Freshers & experience all can apply.Responsibilities and DutiesProvide customer support via phone calls for international customers, in multiple languages.Troubleshoot customer queries and requests.Manage customer expectations and ensure customer satisfaction.Document customer interactions for review and follow-up.Utilize computing and technical expertise to respond to customer inquiries.Regularly review customer feedback and take measures to improve customer service.Inform customers on the steps to follow to exploit services of the company.Job BriefHandle customers problems, enquires, and complaints in a professional and timely manner.Provide support to customers in multiple languages via phone, email, or chat.Recognize and refer potential complaints that require support from supervisors.Ensure that customer queries are addressed in a timely and accurate manner.Regularly update customer database with accurate information.Requirements and SkillsStrong ability to communicate in multiple languages.Excellent problem-solving and customer service skills.Good working knowledge of computers and telephone systems.Patience with customers and ability to handle tough situations.Ability to work in shifts including nights, weekends, and holidays.

As a Customer Service Representative, you will be the first point of contact for our customers. You will handle inquiries, resolve issues, and provide support in a friendly and professional manner. Your goal will be to ensure a positive experience for every customer and to uphold our companys reputation for excellence.

For International Process.* Need Excellent communication skills in English* 5 days working* fresher's are also welcome * 1+ Experience is Mandate* Graduation Is Mandatory.Benefits : Cab facility + incentivesCall HR Sangeeta : 7693928266

Hello Everyone,We are hiring for Indore location.Designation :Customer Support Associate Process : International voice process Required : Excellent communication skills in English.Experience : Fresher and Experience both can apply Qualification : Undergraduate / Graduation.Working days : 5 days.Shift : Rotational shift Week off : Rotational Week offSalary : 21 ctc upto 30k ctc

Dear Candidate,Greetings !!!We Have an exciting opportunity for you to join our client a leading BPO company. We are looking for enthusiastic and driven individuals to the role of customer service associate.Key Responsibility:-Provide top-notch customer service to clients via calls.Understand customer needs and promote products or services effectively.Handle customer inquiries, resolve issues, and provide product information.Managing and resolving customer complaints promptly and effectively, ensuring customer satisfactionRequirements :Graduate Freshers OR 12th Pass+6 month BPO experience candidates can apply.Strong communication and interpersonal skills.Excellent problem-solving abilities.Proficiency in using customer service software and CRM systems.Ability to work in a fast-paced and target-driven environment.Flexibility to work in rotating shiftsFreshers EligibleBenefits :Competitive salary with performance-based incentives.Both side cab facility + meals5 Days workingSupportive and collaborative work environment.Location - Gurgaon - Work from office- Excellent coms- 5 days working with 24/7 rotational shifts

What youll doInbound International Chat processPost customer support, associateSix days working and one rotational week off Night Shift and graveyardChat typing speed required minimum 40 words per minute with 80% accuracyImmediate joiners are preferredRequired Candidate profileInternational English communication is mandatorySalary under graduate with minimum six months of experience is Rs.23k CTCFor graduate freshers 21k CTCFor graduate experience up to 28k CTC (min 6 months)

Klpta is a Business Process Outsourcing Provider based in India, operating 24 x 7 x 365 from a facility in Mumbai.We specialize in creating and delivering customized contact management solutions for clients delivering excellence in customer communications. We partner with clients to help them improve operating efficiencies, drive revenues and enhance the customer experienceJob descriptionDesignation: Funding Specialist/ Process Associate (Tele Calling Sales Profile UK/US)Shift timing UK shift (2:30pm to 11:30 pm) and US and Canada (7pm to 4am)Minimum Qualification: Any Graduation (10th/12th Pass candidates with experience in sales tele calling is also fine).Location IndoreExperience: Experience in Sales, Tele Calling SalesFunction/ Department: SalesResponsibilities: Must be comfortable in generating leads through tele-calling. Must keep track of all leads generated on regular basis. Noting important details of each conversation. Attend weekly meetings/trainings with managers and trainers for regular progress. Addressing clients queries or grievances about products or the company. Ask questions to understand customer requirements and close sales.Requirements: Excellent verbal communication. Prior experience as a Telecaller or Banking or Sales or similar role. Basic computer knowledge is required. Freshers with good command over English can apply. Candidates from banking sectors and/or experience in UK market will be a plus point. Ability to switch your communication style on a whim. Superb interpersonal, research, and record-keeping skills.

1. Identifying, Handling and resolving customer queries and concerns while maintaining expected quality as per on call2. Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs3. Understanding multiple products and processes 4. Influencing customers to buy or retain product or service by following a prepared script to give product reference information

Klpta is a Business Process Outsourcing Provider based in India, operating 24 x 7 x 365 from a facility in Mumbai.We specialise in creating and delivering customised contact management solutions for clients delivering excellence in customer communications. We partner with clients to help them improve operating efficiencies, drive revenues and enhance the customer experienceJob descriptionDesignation: Funding Specialist/ Process Associate (Tele Calling Sales Profile UK/US)Shift timing UK shift (2:30pm to 11:30 pm) and US and Canada (7pm to 4am)Minimum Qualification: Any Graduation (10th/12th Pass candidates with experience in sales tele calling is also fine).Location Mumbai/IndoreExperience: Experience in Sales, Tele Calling SalesFunction/ Department: SalesResponsibilities: Must be comfortable in generating leads through tele-calling. Must keep track of all leads generated on regular basis. Noting important details of each conversation. Attend weekly meetings/trainings with managers and trainers for regular progress. Addressing clients queries or grievances about products or the company. Ask questions to understand customer requirements and close sales.Requirements: Excellent verbal communication. Prior experience as a Telecaller or Banking or Sales or similar role. Basic computer knowledge is required. Freshers with good command over English can apply. Candidates from banking sectors and/or experience in UK market will be a plus point. Ability to switch your communication style on a whim. Superb interpersonal, research, and record-keeping skills.