Safety Job Vacancies in Rourkela

The Baggage Handling Staff is responsible for the safe, efficient, and timely handling of passenger luggage, cargo, and mail at the airport. This includes loading, unloading, sorting, transporting, and delivering baggage between aircraft and terminal areas while maintaining strict safety and security standards. Key ResponsibilitiesLoad and unload passenger baggage, cargo, and mail from aircraft holds safely and efficiently.Operate baggage handling equipment such as belt loaders, trolleys, baggage carts, dollies, and conveyor belts.Sort and tag baggage according to flight numbers and destinations.Ensure accurate loading sequence to maintain aircraft weight balance and safety standards.Transport baggage between aircraft and terminal using tugs or baggage carts.Handle special, fragile, or priority baggage carefully as per airline guidelines.Identify, report, and assist in resolving issues related to damaged, delayed, or lost baggage.Follow all aviation security and safety protocols in accordance with airport and airline regulations.Assist in maintaining cleanliness, order, and safety in baggage handling areas.Communicate and coordinate with ramp agents, flight crews, and ground operations staff to ensure on-time aircraft departures.Adhere to company policies, Standard Operating Procedures (SOPs), and performance standards. Required Skills & CompetenciesExcellent physical strength and stamina for lifting and carrying heavy items.Strong teamwork and communication abilities.Good attention to detail and organizational skills.Time management and ability to work efficiently under pressure.Knowledge of airport ground handling and safety procedures.Ability to operate ground service equipment (GSE).Basic problem-solving and reporting skills.Awareness of security, fire safety, and emergency procedures.Flexibility to work in rotational shifts, including nights, weekends, and holidays. Educational & Professional RequirementsMinimum Qualification: 10th or 12th Pass (Higher Secondary)Diploma or Certificate in Airport Ground Handling / Aviation Operations preferredPrevious experience in baggage or ramp handling is an advantageBasic English communication skills (verbal and written) Work EnvironmentOutdoor and indoor work environment (terminal and airside areas)Exposure to noise, heat, cold, and weather conditionsRequires wearing protective uniforms and safety gearPhysically demanding role with lifting, bending, and standing for long periods

Position OverviewGround Staff are responsible for handling all passenger and aircraft services at the airport. They ensure the smooth running of flight operations by managing check-in, boarding, baggage, and overall customer assistance. The role involves maintaining safety, punctuality, and a high standard of customer service to enhance the passenger experience from arrival to departure.Key ResponsibilitiesPassenger HandlingGreet passengers courteously and assist them through the check-in, security, and boarding process.Verify travel documents such as tickets, visas, and identification.Issue boarding passes, seat allocations, and baggage tags.Handle inquiries, resolve passenger issues, and provide accurate flight information.Assist special passengers elderly, unaccompanied minors, and persons with reduced mobility (PRM).Baggage & Cargo ManagementEnsure correct tagging, loading, and unloading of baggage.Monitor weight restrictions and baggage policies.Manage lost or damaged baggage claims professionally.Coordinate with cargo departments for shipment loading/unloading when required. Flight Operations SupportCoordinate with cabin crew and pilots for smooth turnaround operations.Monitor flight schedules, gate changes, and delays, and communicate updates promptly.Manage boarding gates, announcements, and final call procedures.Assist in marshalling aircraft on the ramp (if trained). Administrative & Technical TasksMaintain passenger and flight records accurately.Use airline software systems (Amadeus, Sabre, Galileo, etc.) for ticketing and check-in.Prepare daily activity and performance reports.Handle cash transactions for excess baggage or ticket changes. Safety & ComplianceEnsure compliance with airport safety regulations and airline security procedures.Report suspicious activity or safety hazards immediately.Participate in safety drills and training programs.Maintain cleanliness and orderliness in assigned work areas.Required Skills & CompetenciesExcellent communication and interpersonal skills.Strong customer service orientation.Good problem-solving and decision-making ability.Ability to work under pressure and in a fast-paced environment.Basic computer knowledge and familiarity with MS Office or GDS software.High level of professional grooming and discipline.Team player with adaptability to shift work (24x7 operation).Educational QualificationMinimum: 10+2 / Diploma in Aviation, Travel & Tourism, or Hospitality.Preferred: Graduate degree in any discipline.Certification in Ground Handling / Airline Operations is an added advantage.ExperienceFresher or 06 years experience in airline or airport operations preferred.Experience in customer service, hospitality, or travel industry is beneficial.Working ConditionsRotational shifts including nights, weekends, and holidays.Standing for long durations and handling physical tasks (like lifting luggage).Working in both terminal and ramp (outdoor) areas depending on assignment.

Position OverviewWe are looking for a professional and customer-focused Air Hostess (Cabin Crew) to ensure the safety, comfort, and satisfaction of passengers during flights. The role involves delivering exceptional in-flight service, managing passenger needs, and ensuring compliance with safety and security regulations. Air Hostesses represent the airlines brand and play a key role in enhancing the passenger experience.Key ResponsibilitiesWelcome passengers on board and guide them to their seats.Conduct pre-flight safety checks and ensure cabin readiness.Demonstrate and explain safety procedures and emergency protocols.Provide in-flight service including meals, refreshments, and duty-free sales.Assist passengers with special needs, including children, elderly, and disabled travelers.Ensure passenger comfort and respond to inquiries politely and professionally.Handle in-flight emergencies calmly, including first aid and evacuation procedures.Maintain order in the cabin and ensure compliance with airline regulations.Collaborate with the flight crew to ensure smooth operations.Prepare reports on incidents, medical situations, or passenger issues.Required Skills & QualificationsMinimum high school diploma or equivalent; degree in Hospitality, Travel, or related field preferred.Excellent communication and interpersonal skills.Strong customer service orientation with a positive attitude.Ability to remain calm and professional in stressful or emergency situations.Proficiency in English (additional languages highly preferred).Physically fit with good health and ability to meet aviation medical standards.Professional appearance and grooming standards.Flexibility to work irregular hours, weekends, and long shifts.Preferred Skills (Nice to Have)Previous experience in hospitality, customer service, or aviation.Knowledge of first aid and CPR certification.Multilingual ability for international routes.Sales experience (duty-free or hospitality sales).

Air Hostesses are responsible for ensuring the safety and comfort of passengers on board flights. Their main duties include:- Greeting passengers and directing them to their seats- Ensuring passengers are seated safely and securely- Providing safety demonstrations and instructions- Serving meals and beverages to passengers- Assisting passengers with special needs or requests- Maintaining cleanliness and order in the cabin- Handling any in-flight emergencies or issues that may arise