4

Relationship Advisor 12th Pass Experience Jobs in Mumbai

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Direct Walk-In For Customer Advisor - Full Time

Hirepulse Solutions Private Limited

  • 1 - 2 yrs
  • Beyond Thane Mumbai
Customer Relationship Customer Care Good Communication Skills Customer Handling
Customer Service Voice (Marathi / Gujarati) Marathi + Gujarati + Hindi Minimum 1 Year recent Voice Process experience Salary: 20,000 In-hand Shifts: 10 AM 7 PM / 12 PM 9 PM 2 Rotational Offs (MonFri)
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Relationship Advisor

Mosahay Associate Pvt Ltd

  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • Andheri East Mumbai
Insurance Broking Insurance Sales Insurance Marketing
A Relationship Manager in the Insurance Sector, Agency Channel Creation role focuses on building and maintaining relationships with insurance agents and brokers to develop a robust agency network, driving new business through them by promoting the company's insurance products while ensuring excellent customer service and meeting sales targets within the agency channel. Key Responsibilities:Agency Recruitment and Development:Identify and recruit potential insurance agents and brokers to expand the agency network. Conduct thorough training programs to educate agents on company products, sales processes, and compliance guidelines.Regularly monitor and evaluate agent performance to provide feedback and coaching for improvement. Relationship Management:Establish strong, long-term relationships with key decision-makers within agency partners. Actively engage with agents through regular communication, visits, and support to understand their needs and challenges. Address concerns and resolve issues promptly to maintain positive relationships. Sales and Business Development:Develop and implement strategic sales plans to achieve agency channel sales targets. Promote new product launches and cross-selling opportunities to agents and their clients. Conduct sales presentations and product demonstrations to educate agents about the benefits of the company's insurance offerings. Lead Generation and Conversion:Collaborate with agents to identify potential leads and generate new business opportunities. Provide support to agents in qualifying leads and converting them into paying customers. Compliance and Reporting:Ensure agents adhere to all regulatory compliance standards and company policies. Track and analyze sales data to identify trends and areas for improvement. Regularly report on agency channel performance to senior management. Required Skills and Qualifications:Proven experience in insurance sales, preferably within an agency channel.
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Customer Care Agent Customer Care Associate Relationship Manager Dealing Relationship Advisor
Overview - The Customer Support and Service team always represents the voice of the customers. They are responsible for understanding customer requirements, meeting service metrics guidelines, and retaining them. They are saviors to all our members, who reach out to them through call, chat or email.Role We are looking for a high-performing Customer service professional for VIP SHAADI who is self-driven, loves to interact with customers, can easily strike a conversation with customers and is a high achiever. He should be enthusiastic for Sales & Service for Shaadis new business VIP. We are in the business of finding people happiness and consequently somebody who is jovial, mature, and result-oriented and cares deeply for our customers will be able to succeed in this role. The role is a customer interaction role for VIP SHAADI where the individual is expected to handle escalations, be extremely driven to resolve situations of irate customers, handle the entire consultant team and drive them to achieve sales & service success, through a large and distributed Telesales organization.What you will do in this role Manage post-sales experience and service of premium members of VIP Shaadi. Ensure accurate identification of the clients requirements and helping them find the right match with a seamless best in class experience over the phone. Jointly prospect and shortlist suitable matches for the member. Represent the member and connect with desirable prospects. Facilitate meetings with only consented and relevant matches for the member. Renewal of membership. Maintain a good rapport with customers. To be progressive in the approach and yet respect tradition and backgrounds for our HNI clients. Ensure adherence to service delivery standards and excellence in service. Needs to be partner with the clients in their search for life partner. Involve counseling the member and ensure timely achievement of all LanguageBengaliMalayalamGujarati
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Customer Support Specialist

Esperanza Consulting Pvt Ltd

  • 1 - 2 yrs
  • 5.5 Lac/Yr
  • Andheri Mumbai
Customer Support Communication Advisor Customer Relationship Executive Customer Support Specialist Customer Care Customer Service
We are well-established support company, which provides back-office solutions for financial sector. Due to business expansion, we are looking for a motivated and energetic person to fill up the position of a Customer Support Specialist to to join our Indian Team.Job Description Serve customers by phone, e-mail, on-line chat, social network by providing product and service information To represent the company professionally in all contacts with customers, to follow the industry standards and internal quality criteria and thereby increase the level of customer satisfaction (incl. number of positive customer feedback). To address customers in friendly and respectful manner according to the general principles of ethics. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Contribute to team effort by accomplishing related results as needed Customer orientation and ability to adapt/respond to different types of characters Show excellent self-organization and discipline, attention to detailsRequirements Required language(s): Hindi, English (Bengali would be considered as an advantage) Able to work on rotation basis. Strong communication skills. High adaptability to Clients' needs. Excellent self-organization and discipline, attention to details. Passion to learn more about world of Finance.Additional Benefits Competitive remuneration package Supportive environment facilitating growth and achievement Great corporate events 5 days workEmployment TypeFull-timeEdit job description
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