Relationship Advisor 12th Pass Jobs in Mumbai

A Relationship Manager in the Insurance Sector, Agency Channel Creation role focuses on building and maintaining relationships with insurance agents and brokers to develop a robust agency network, driving new business through them by promoting the company's insurance products while ensuring excellent customer service and meeting sales targets within the agency channel. Key Responsibilities:Agency Recruitment and Development:Identify and recruit potential insurance agents and brokers to expand the agency network. Conduct thorough training programs to educate agents on company products, sales processes, and compliance guidelines.Regularly monitor and evaluate agent performance to provide feedback and coaching for improvement. Relationship Management:Establish strong, long-term relationships with key decision-makers within agency partners. Actively engage with agents through regular communication, visits, and support to understand their needs and challenges. Address concerns and resolve issues promptly to maintain positive relationships. Sales and Business Development:Develop and implement strategic sales plans to achieve agency channel sales targets. Promote new product launches and cross-selling opportunities to agents and their clients. Conduct sales presentations and product demonstrations to educate agents about the benefits of the company's insurance offerings. Lead Generation and Conversion:Collaborate with agents to identify potential leads and generate new business opportunities. Provide support to agents in qualifying leads and converting them into paying customers. Compliance and Reporting:Ensure agents adhere to all regulatory compliance standards and company policies. Track and analyze sales data to identify trends and areas for improvement. Regularly report on agency channel performance to senior management. Required Skills and Qualifications:Proven experience in insurance sales, preferably within an agency channel.

Pre Sales : Lead generation / Referrals/ Offering Test Drives to customersSales : Cars/ Accessories/ Exchange / Finance / Insurance / Loyalty CardPost Sales : Delivery / Service - Understands Customer's requirement for finance & Guides Customer on options/ documentation based on his profile.Keeping track of Customer's car related requirements & keeping him posted with regular updatesResponsible for Customer Satisfaction & long-term relationship building

Overview - The Customer Support and Service team always represents the voice of the customers. They are responsible for understanding customer requirements, meeting service metrics guidelines, and retaining them. They are saviors to all our members, who reach out to them through call, chat or email.Role We are looking for a high-performing Customer service professional for VIP SHAADI who is self-driven, loves to interact with customers, can easily strike a conversation with customers and is a high achiever. He should be enthusiastic for Sales & Service for Shaadis new business VIP. We are in the business of finding people happiness and consequently somebody who is jovial, mature, and result-oriented and cares deeply for our customers will be able to succeed in this role. The role is a customer interaction role for VIP SHAADI where the individual is expected to handle escalations, be extremely driven to resolve situations of irate customers, handle the entire consultant team and drive them to achieve sales & service success, through a large and distributed Telesales organization.What you will do in this role Manage post-sales experience and service of premium members of VIP Shaadi. Ensure accurate identification of the clients requirements and helping them find the right match with a seamless best in class experience over the phone. Jointly prospect and shortlist suitable matches for the member. Represent the member and connect with desirable prospects. Facilitate meetings with only consented and relevant matches for the member. Renewal of membership. Maintain a good rapport with customers. To be progressive in the approach and yet respect tradition and backgrounds for our HNI clients. Ensure adherence to service delivery standards and excellence in service. Needs to be partner with the clients in their search for life partner. Involve counseling the member and ensure timely achievement of all LanguageBengaliMalayalamGujarati