Recovery Operations Job Vacancies in Kolkata

We are looking for a motivated female Collection Agent to join our team in Salt Lake, Kolkata. As a Collection Agent, you will play an important role in communicating with customers to ensure timely payments and maintain positive relationships.Key responsibilities include:1. Communication with Customers: You will reach out to customers via phone or email to remind them of outstanding payments and discuss payment options.2. Account Management: Keeping accurate records of customer interactions and payment statuses is crucial. You will update our database with all communication and payment arrangements.3. Problem-Solving: You will listen to customer concerns and find appropriate solutions to resolve payment issues, while keeping a professional and friendly approach.4. Reporting: Regularly reporting on collection status and providing updates to the management team will be part of your routine to help in assessing the effectiveness of our collection strategies.To succeed in this role, you should have excellent communication skills to convey information clearly and politely. Attention to detail and strong organizational skills are essential to manage records accurately. A basic understanding of payment processes and customer service principles will help you thrive. As a fresh graduate, you should be eager to learn and adapt to new challenges in a full-time office environment.

Job Description - Debt Recovery Agent (DRA)PositionDebt Recovery Agent (Field Executive)CompanyLORAX Financial Services Pvt. Ltd.Job LocationKolkata, West Bengal (Field-Based)Additional opportunities may be available across West Bengal and Assam.Employment TypeFull-Time

Visit bank branches to collect details of loan defaulters. Then Visit the addresses to contact and bring them to bank branches to discuss on recovery of dues . Servicing of Notices to defaulters and mortgaged properties. Works related to SARFAESI ACT.

Need Telecaller for Banking and Finance Emi Collection Over Telephone

Contacting customers: Calling customers to collect outstanding payments Negotiating payment plans: Negotiating repayment terms with customers Ensuring timely recovery: Working to ensure that outstanding debts are recovered on time Maintaining records: Keeping detailed records of calls and payments Complying with policies: Ensuring compliance with legal and company policies Providing information: Providing borrowers with information about their debt and their rights and obligations