follow up customers via out bound calls & to inform them to finish debt amount (unpaid EMI & loans), bank ke loan defaulter customers se payment collection karna hai. Freshers, Experience, DRA- Non DRA sab apply kar sakte hai.
Contact customers through calls (for Tele Collection Officers) or visit them in the field (for Field Collection Officers) to recover outstanding dues.Maintain accurate records of customer interactions and payment commitments.Follow compliance guidelines while handling customer conversations.Achieve assigned recovery targets within the specified time.Coordinate with internal teams for dispute resolutions and escalations.