Receptionist Cum Telecaller 10th Pass Jobs in Mumbai

Welcome and attend to visitors, customers, candidates, and business associates professionally.Handle incoming calls, transfer calls to the appropriate department, and take messages when required.Maintain the reception area in a clean, organized, and professional manner.Manage visitor records, appointments, and meeting schedules.Handle incoming and outgoing correspondence, emails, and basic office administration.Maintain professional telephone etiquette and a welcoming office environment.B. Telecalling & Customer CommunicationMake outbound calls to prospective customers, garage owners, and business partners.Explain the company's services, mobile application, subscription plans, and business opportunities.Follow up with interested customers and potential business associates.Respond to basic customer queries and direct technical or complex issues to the appropriate team.Maintain accurate records of calls, leads, follow-ups, and customer responses.Encourage prospective customers and garage owners to register with the Pom Pom Auto India platform.

We are looking for a motivated and friendly Receptionist Cum Telecaller to join our team in Mumbai. The ideal candidate should have 1 to 2 years of experience and a minimum education of 12th grade. This part-time position will require you to work from our office.Key Responsibilities:- Front Desk Management: Greet visitors warmly and manage the reception area to create a positive first impression for customers and clients.- Handling Incoming Calls: Answer phone calls promptly, provide information, and direct calls to the appropriate departments or individuals, ensuring efficient communication.- Telecalling Activities: Reach out to prospective clients and existing customers to promote our services, gather feedback, and handle inquiries professionally.- Appointment Scheduling: Manage calendars by scheduling and confirming appointments for staff and ensuring that all involved parties are informed.- Maintaining Records: Keep accurate records of calls made, messages received, and visitor logs, ensuring easy access to important information.Required Skills and Expectations:- Communication Skills: You must possess excellent verbal and written communication skills to engage with clients and colleagues effectively.- Customer Service Orientation: A friendly and approachable manner is essential as you will be the first point of contact for clients.- Organizational Skills: Strong organizational abilities are needed to manage calls, appointments, and administrative tasks efficiently.- Basic Computer Skills: Proficiency in using computers and office software is expected to perform tasks related to scheduling and data entry.If you meet these requirements and are eager to contribute as part of our team, we encourage you to apply.

ResponsibilitiesGreet clients and visitors courteously at the front desk.Answer and direct phone calls to the appropriate departments.Manage incoming and outgoing mail and deliveries.Handle inquiries and provide information about the company.Schedule appointments and maintain the reception area.Perform telecalling activities to support marketing and sales efforts.Maintain accurate records and update databases.Assist in various administrative tasks as needed.