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Desktop Support Engineer (chemical Company) Sandhurst Rd,Mumba

Double HR Consultancy

1 - 3 yrs
3.0 Lac/Yr
Mumbai

Desktop Engineer

Urgent OpeningDesktop Support Engineer(Chemical Company)Job Location: Sandhurst Road, Mumbai Qualifications: Bachelor's degree in Information Technology or a related field Experience: 1+ years of experience in the hardware and network industry Salary: Depends on the interview Timing: 9 AM to 6 PM Essential Duties and Responsibilities: Providing first-line support for hardware and software issues. Diagnose and resolve technical issues related to desktops, laptops, printers, and peripherals. Set up new workstations, install software applications, and configure user accounts. Perform regular maintenance on hardware and software to ensure optimal performance. Maintain records of issues, resolutions, and inventory of hardware and software assets. Assist in training users on new software and technologies, guiding best practices Set up and configure network hardware such as routers, switches, firewalls, and access points. Troubleshoot and resolve hardware issues; perform regular updates and patches. Use tools to monitor network performance and security; analyse traffic and usage patterns. Maintain accurate records of network configurations, diagrams, and hardware inventories. Work with other IT staff to integrate hardware with software systems and applications. Ensure hardware security measures are in place to protect against unauthorised access and threatsRequired Skills Strong understanding of operating systems (Windows 11), hardware components, and common software applications. Ability to diagnose problems quickly and efficiently.

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