FOR QA Candidate KRA: Complies the data from QC and Prepare the COA as per manufacturing. Review the Quality Assurance documents i.e., product specification, literature, artwork. Testing of products. Searching the pharmaceutical literature from google and pharmaceutical site.
Quality Control Outbound Voice ProcessBFSIBanking Process
Conduct call audits and suggest corrective measures to meet client SLAs. Adept in Quality Tools. Experience in Outbound banking process will be preferred