Quality Assurance Analyst

Athena BPO Pvt. Ltd.
  • icon job experience 1 - 3 Years
  • icon job opening 10 Openings
  • icon salary 2.3 - 3.0 Lac/Yr
  • Face-to-Face interview Face-to-Face interview
Key Skills

Quality Control Outbound Voice Process BFSI Banking Process

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Job Description

Conduct call audits and suggest corrective measures to meet client SLAs. Adept in Quality Tools. Experience in Outbound banking process will be preferred

  • Experience

    1 - 3 Years

  • No. of Openings

    10

  • Education

    12th Pass

  • Role

    Quality Assurance Analyst

  • Industry Type

    Call Centre / BPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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About Athena BPO Pvt. Ltd.

Athena BPO is a leading Domestic Contact Centre in India started by its promoter Mrs Elizabeth Jacob.
It has over 16 years of experience in servicing Clients in India with multi lingual support in 11 regional
languages spanning across 2 cities. Athena is top BPO Industry in Mumbai, has a strong presence
in BFSI, FMCG, MEDIA and Telecom verticals in the BPO space and has grown with the clients.
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