Process Expert Job Vacancies in Jaipur

Designation- Purchase ManagerA person would be responsible for the full spectrum of purchasing processes that includes supplier/vendor development for all kinds of material used in the making of various kinds of furniture i.e. steel, brass, iron, and wood. He should have a natural neck to deal with suppliers and agencies with a commercial mindset able to negotiate effectively while maintaining mutually beneficial relationships. Vendor development, price negotiation, purchase order execution, timely delivery, and stock management would be the key skills required. Prior experience in the Furniture manufacturing industry would be preferred.Education- Graduate. Masters would be given preference.Experience- minimum 10 yrs in manufacturing industry like furniture/automobile (textile experience will not be considered)Roles & Responsibilities;Develop new designs and value-added purchase of Hardware & Electronic Components in Brass, Steel, and Zinc from different vendors from all over IndiaDevelop new design and purchase of Door Handles, Locks, Furniture Locks, Main Door Lock and all types of door Accessories in various finishes from all over India.Developing & Monitoring the Vendor and supply agreement process with new Vendor Development as per company RFQ.Responsible for making & following up on Purchase orders, QC for Purchase Material, Follow-up with Vendors, coordinating with the Account department for vendor payment timely, and Timely visits to Vendors for Vendors' Audit or Follow-up.Develop vendors for various processes available in the organization as casting, Forging, Die & Tool Developing, CNC Engraving, Chemical Etching, Machining, Grinding, Buffing, Electroplating, Lacquering, Assembly, Laser Logo, third-party inspection, and dispatch to the domestic clients.Strategize, plan, and implement sourcing and purchasing strategies.Work with suppliers, manufacturers, and internal departments & sources within timelines.

1.Manage customer requests in German language2.Provide a holistic view of the customers environment and make recommendations to improve overall service3.Establishes and fosters a relationship with the client.4. Candidate should have complete B2 level in German.5. Excellent Communication in German, writing and speaking.

Role & responsibilities:Managing the catalog on online portals updating pricing, product information, images, etc. Ensuring that they are always in sync with physical stores and ecommerce websites.Liaising with the aggregator partners to manage smooth operations of online stores.Ensuring a complete on-time roll out of marketing campaigns on these portals.Managing operational checklists to ensure all online stores are running smoothly.Working closely with the store teams to understand all issues faced and escalating the same to aggregator partner to enable resolving and achieving timely closures.Preparing weekly sales and marketing reports to monitor sales trend and address and resolving issues if any.Reviewing competitors and keeping track of new products, promotions and their pricing.Tracking and monitoring customer ratings for each online store and working closely with the marketing team to improve the same.Escalating customer complaints and ensuring timely resolution for the same to create customer delight and satisfaction.Fulfilling the role of brand custodian for all the online stores and ensuring complete adherence to brand guidelines for undiluted brand experience.Engaging with new marketplace and vendor partners (delivery, packaging, etc) to build out the business furtherPreferred candidate profile:Should have excellent verbal and written communication skills.Should demonstrate timeliness, responsiveness and adherence to deadlines.Should be a disciplined and hardworking professional with an eye for detail and consistent performance.Should be eager to learn, is proactive and knows how to manage tasks with timelines.Should be comfortable managing the front end of the brands online stores on aggregator platforms.

Customer Care Executive (Voice & Chat Process) - German -Jaipur (WFO)German level - B2/C1/C2Calling Exp mandatory Experienced & Dedicated Candidates are required for handling International Inbound calls , major job role will be to answer incoming calls from customers who want to place orders,respond to inquiriesGerman voice experience of minimum 2 yrs5.5 Days WorkingPlease share me your cv at

JOB DESCRIPTION PROCESS TRAINERPosition: (BPO) Process TrainerPackage- UPTO 4.5 LPAQualification- Graduate, UndergraduateLocation- JAIPURCandidate Should be Immediate Joiner .JOB DESCRIPTION: Should have experience of working as a Trainer in BPO for minimum 1 year Should know Throughput, Certification & Training related terms Should be aware of Training KPIs & KRAs. Should be well versed with the functions & tasks of Trainer Candidate should be flexible with Rotational Shifts & 5 days working culture. Should have excellent communication skills.