Process Automation Jobs

As a Customer Service Associate based in Delhi NCR, you will play a vital role in ensuring customer satisfaction and supporting clients with their needs. This is a full-time position that allows you to work from home, making it ideal for those seeking a flexible work environment.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will answer questions from customers via phone, email, or chat, providing them with the information they require to resolve their issues.- **Assist with Product Issues:** Identify and troubleshoot any problems customers may have with products or services, ensuring that they receive appropriate solutions quickly.- **Process Orders and Returns:** Handle order placements, modifications, and returns, ensuring that customers have a smooth experience with their transactions.- **Maintain Customer Records:** Keep accurate records of customer interactions and transactions to improve service quality and provide necessary follow-ups.- **Provide Feedback:** Share insights with the team regarding customer concerns and suggestions, helping improve service delivery and customer experience.**Required Skills and Expectations:**- You should possess excellent communication skills, both written and verbal, to effectively interact with customers and colleagues.- Basic computer skills are necessary to navigate software and record customer interactions competently.- A customer-oriented attitude is essential, demonstrating patience and empathy when dealing with clients concerns.- Time management skills are important to handle multiple inquiries efficiently while maintaining a high standard of service.- A willingness to learn and adapt, as this role may require you to understand various products and processes as you grow.

Join our team as an Associate IT Operations professional in Chennai. In this role, you will support our technology infrastructure while ensuring smooth daily operations. Your responsibilities will include:- **Monitoring Systems**: Regularly check IT systems and applications for any issues, ensuring they function effectively and meet service level agreements.- **Troubleshooting Issues**: Identify and resolve technical problems quickly, collaborating with other teams as needed to minimize downtime for users.- **User Support**: Assist team members with IT-related inquiries and issues, providing prompt and efficient customer service to enhance their experience.- **Documentation**: Maintain precise records of incidents and solutions in the IT ticketing system, enabling continuous improvement and knowledge sharing within the team.- **Process Improvement**: Contribute ideas for better operations, suggesting tools or methods that can enhance efficiency and improve user satisfaction.To succeed in this role, you should have:- **Educational Background**: A degree in Information Technology, Computer Science, or a related field is preferred.- **Technical Skills**: Familiarity with operating systems, networking concepts, and basic troubleshooting methodologies is essential.- **Communication Skills**: Strong verbal and written communication skills are important for collaborating with team members and assisting users effectively.- **Problem-Solving Ability**: A proactive approach to identifying issues and implementing solutions will be crucial.- **Team Player**: Being able to work well within a team is necessary, as you'll often coordinate with different departments to solve problems together. This is a full-time position based in our Chennai office. If you have 1-3 years of experience in IT operations, we invite you to apply.

Highly skilled and motivated Automation Engineer to join our automotive division. The ideal candidate will play a pivotal role in driving innovation across manufacturing and testing processes by designing, implementing, and optimizing advanced automation systems. This position requires a blend of technical expertise, problem-solving ability, and a passion for efficiency, quality, and continuous improvement in the automotive industry.Key Responsibilities:Develop and maintain PLC/SCADA programs for automotive production lines.Integrate robotics and automated equipment into assembly and testing operations.Ensure compliance with automotive industry standards (ISO/TS, IATF).Troubleshoot, optimize, and upgrade automation systems for efficiency and safety.Collaborate with design, quality, and production teams to enhance throughput.Qualifications:Exp 7 + Years B.E./B.Tech in Electrical, Electronics, Mechanical, or Automation Engineering.Hands-on experience with automotive automation systems, robotics, and sensors.Strong knowledge of automotive manufacturing processes and quality standards.Problem-solving mindset with attention to detail.Core Skills: PLC/SCADA programming, robotics integration, automotive process automation, compliance awareness, cross-functional collaboration.

The Technical Specialist will be responsible for analyzing and improving business processes through process mapping, workflow analysis, and business process management techniques. They will be expected to have a strong understanding of Lean methodologies, Six Sigma, and change management principles to drive process improvements within the organization.The Technical Specialist will also be responsible for managing projects related to process optimization, data analysis, and statistical process control. They will be required to conduct root cause analysis, gap analysis, and requirements gathering to identify opportunities for process improvement.

About the Role:This role requires a strong understanding of Industrial IoT (IIoT), smart factory solutions, automation, and digital transformation in manufacturing. The ideal candidate will be responsible for new business development, client acquisition, account management, and revenue generation from customers in the South Indian market. (Karnataka, Tamil Nadu, Andhra Pradesh & Telangana).Key Responsibilities:Sales & Business Development Identify and engage potential customers in manufacturing, automotive, oil & gas, energy, and other industrial sectors for IIoT solutions. Develop and execute a territory-specific sales strategy to expand market presence. Generate leads, schedule meetings, and conduct product demos to showcase IIoT solutions. Convert prospects into long-term clients by understanding their pain points and offering Standard/tailored IoT solutions. Meet and exceed sales targets, revenue goals, and market penetration KPIs. Build and maintain strong relationships with key decision-makers (CXOs, Plant Heads, IT Managers, etc.). Work closely with technical teams to provide IIoT solutions based on customer needs. Ensure seamless post-sales support and account management for long-term business growth. Identify upsell and cross-sell opportunities for existing accounts.Market Research & Competitor Analysis Stay updated on market trends, competitor offerings, and emerging IIoT technologies. Provide feedback to the product and marketing teams to refine offerings and improve value propositions. Represent the company at industry conferences, trade shows, and networking events to enhance brand visibility. Maintain accurate records of sales activities using CRM tools and provide weekly/monthly sales reports to management.Required Skills & Qualifications: 4-7 years of experience in B2B sales, preferably in Industrial IoT, automation, or industrial technology solutions. Proven track record in selling IIoT solutions, SaaS platforms, automation software, or smart factory solutions. Strong understanding of manufacturing operations, Industry 4.0, predictive maintenance, remote monitoring, and digital transformation. Excellent communication, negotiation, and presentation skills. Ability to analyze customer pain points and propose tailored technology solutions. Willingness to travel extensively across the South region for client meetings and industry events.Preferred Qualifications: Experience working with PLC/SCADA, IoT analytics. Knowledge of industrial communication protocols such as Modbus, OPC UA, MTConnect. Prior experience in selling to large manufacturing plants, automotive OEMs or smart factories. Engineering background (B.E/B. Tech in Electronics, Instrumentation, Mechanical, or Computer Science) is a plus.For more information, please visit our website and social media pages. Website: www.sfHawk.com Instagram: Smarter Factory Solutions (@sfhawk_) LinkedIn: sfHawk LinkedIn

* Design and implement business process solutions using IBM BAW and Cloud Pak for Business Automation.* Develop workflow models, services, and integrations using BPMN, Case Designer, and Automation Services.* Customize IBM BAW capabilities using JavaScript, Java, REST APIs, and client-side scripting.* Integrate BAW with databases, content management systems (e.g., IBM FileNet), and other enterprise platforms.* Work closely with business analysts to gather and translate process requirements into technical solutions.* Deploy, monitor, and troubleshoot BAW applications in cloud-native environments (e.g., OpenShift/Kubernetes).* Follow Agile methodologies and DevOps practices for continuous delivery and integration.* Ensure automation solutions meet security standards and best practices.

Assistant Electronic EngineerResponsibilities1. Program Development and Implementation: Designing and writing PLC programs: This involves translating process requirements and control logic into ladder logic, function block diagrams, structured text, or other PLC programming languages. Implementing Human-Machine Interfaces (HMIs): Designing and configuring HMIs for operator interaction and visualization of process data. Testing and debugging programs: Thoroughly testing programs in simulated and real-world environments to identify and resolve errors.2. System Integration and Commissioning: Integrating PLCs with other automation components: Connecting PLCs to sensors, actuators, motors, and other devices. Commissioning and start-up of automated systems: Overseeing the installation, testing, and start-up of automated systems, ensuring they function correctly and safely. Troubleshooting and resolving system issues: Diagnosing and resolving problems with PLC programs, hardware, and communication networks. Calibrating instruments and devices: Ensuring accurate and reliable operation of sensors and actuators, temperature meter, etc.3. Maintenance and Support: Maintaining and updating existing PLC programs: Modifying programs to accommodate process changes, improve efficiency, or address issues. Providing technical support to operators and maintenance personnel: Assisting with troubleshooting, training, and documentation. Performing preventive maintenance on PLC systems: Regularly inspecting and testing PLC hardware and software to prevent failures. Documenting PLC programs and system configurations: Documenting the machine operational, troubleshooting and preventive maintenance manual. Creating and maintaining detailed documentation for program logic, hardware configurations, and troubleshooting procedures. Backing up PLC programs: Ensuring the safety of the programs through routine back-ups.4. Communication and Collaboration: Communicating

Your RoleOur Finance is seeking to appoint a suitably qualified Client Accountant to work in our Mumbai office.Your Key Responsibilities *Review reinsurance cessions, losses, and statements of accounts to ensure its compliance with treaty terms*Register premiums, commissions and losses in the system*Respond to clients queries on all accounting matters*Manage receivables effectively to prevent overdue balances*Prepare statutory reports and respond to regulators and auditors queriesYour Profile *Degree qualified, preferably in Insurance, Accounting , Mathematics or related disciplines*5-7 years of related experience in insurance/reinsurance industry, with good working knowledge of insurance and reinsurance standards, practices and principles*Proficient in Microsoft Excel and Access to work with large volume of data and mastery of a database language such as SQL is added advantage*Ability to automate processes through programming is an added advantage*Proficient in both spoken and written English*Excellent analytical, communication and interpersonal skills*Able to achieve high-quality results in a dynamic environment*This is a one (1) year contract role.

Newly Setup Coconut Products Manufacturing Industry with Highly Automated Machineries. Responsible for PLC and SCADA and other IT Equipements. Should have through knowledge in Automation of Food Industry.

Key Responsibilities: Process Analysis:Collaborate with business analysts and stakeholders to analyze and understandbusiness processes for automation.Identify opportunities for automation and recommend RPA solutions. UiPath Development:Design, develop, and implement end-to-end automation solutions using UiPath.Create and maintain automation workflows, integrating UiPath best practices.Develop and configure bots for optimal performance and efficiency. Testing and Debugging:Conduct thorough testing of automation solutions to ensure accuracy and reliability.Debug and troubleshoot any issues that arise during the development and testingphases. Documentation:Create comprehensive documentation for all developed automation processes.Maintain updated documentation for changes and enhancements to existingprocesses. Collaboration:Work closely with business units to understand their automation needs andrequirements.Collaborate with IT (Information Technology) and other departments to integrateautomation solutions into existing systems. Training and Support:Provide training and support to end-users and other team members on implementedautomation processes.Assist in resolving issues and inquiries related to automation. Compliance and Security:Ensure that all automation processes comply with regulatory and security standards.Implement security measures to protect sensitive data processed throughautomation.Qualifications and Skills: Bachelor's degree in computer science, Information Technology, or a related field. 5+ years of Proven experience as an RPA Developer using UiPath. Strong knowledge of RPA concepts and methodologies. Proficiency in UiPath Studio, Orchestrator, and other UiPath tools. Experience in analyzing and documenting business processes. Solid understanding of software development life cycle (SDLC) and agile methodologies. Excellent problem-solving and debugging skills. Effective communication and interpersonal s

A well known Manufacturing company in the field of Process Instrumentation like Temperature Controller, Sensors ,PID ,etc is looking for Business Development for Mumbai location .Desired Candidate :Male, Diploma/ Degree in Electrical/Electronics/Instrumentation EngineeringShould have 2/4 years experience in Business development in Instrumentation/ Industrial Automation products Good knowledge of  OEM handling,and ready to visit prospective customers Knowledge of CRM software and sales tools for efficient sales management.Well verse in PLC ,HMI Ready to travelSalary : As per the market normsIf interested kindly mail us your updated resume with salary details and notice period to os.consultancy@hotmail.com

Dear madam,Bachelor of Engineering (Electronics and Telecommunication)with 9 year of experience in Industrial Automation, Electrical Electronics Service and Maintenance Operations Presently associated with Dhumal metals pvt ltd,sinnar MIDC, As Engineer (Maintenance and Electrical). Efficient in planning and effecting maintenance schedules of various machines to increase machine up time and equipment reliability Abilities in planning & controlling manufacturing operations as per the product & project Sound knowledge of RXlogix-500, Pico Soft -6, Simatic Manager (V 5.0), Step 7 & TIA Portal(V13.0), Wincc Flexible, Wincc Explorar (V 7.0 &V 7.2), Wonderware (In touch, Historian Client & SQL Server),Starter Software ,S-120 drive system An effective communicator with good analytical and problem solving skills sheet metal handling plant Maintenance,Ship Unloader machine, Stracker Machine, Conveyor , Utility Maintenance

SCADA EngineerDesign, Engineering, Implementation of SCADA system. Maintenance of SCADA system, CCTV, LogisticApplications. Programming of SCADA, Configuring Layouts, Troubleshooting Bugs and Technical snag for smooth functioning. Carry out process control & Control the plant operation in totality. Handle all operational emergencies for sustainable production. Monitoring of critical parameter and render technical help to resolve the anomalies. Analyse the performance and bring operational improvement. Should have knowledge of Safety knowledge to gas safety. Coordination with Control Room Operator and Site Team for smooth functioning of Systems. Maintenance of Hardware, Software, IT support systems of SCADA. Receive, install, configure, and calibrate equipment, servers, networks, and other components. Conduct maintenance and upgrades. Monitor data communications TroubleshootPLC/RTU circuit and system faults. Set up firewalls and ensure security of theSCADA system components from outside attacks. Manage inventory of equipment and software. Maintain all License and support contract documentation. Comply with all accepted change control procedures. Understand and comply with applicable state regulatory agency reporting and documentation requirements. Ensure Equipment Availability. Knowledge of generating unit operation, engineering, or maintenance practices. Ability to operate various switches, control devices and valves, and knowledge of the effect each has on total plant operations.

Trainer having 3-4 years of teaching experience (mandatory)SME should be RPA certified (desirable)Location Bangalore (1st preference), Chennai (2nd preference)SME should be willing to travel across the globe based on the training need.

As a Team Lead, you will manage a team responsible for automating legal documents, ensuring high-quality output for US clients. You will bridge the gap between operations, technology, and client requirements, while mentoring team members and driving process improvements.Key Responsibilities:Lead and manage a team handling document automation workflows for legal clients in the US.Oversee end-to-end document automation processes, ensuring accuracy, compliance, and timely delivery.Collaborate with legal, tech, and operations teams to implement automation solutions.Monitor team performance, provide guidance, training, and mentorship.Identify process gaps and suggest improvements to enhance efficiency and quality.Ensure compliance with client-specific legal standards and confidentiality requirements.Prepare reports, dashboards, and status updates for senior management.Qualifications:25 years of experience in operations, legal operations, or document automation.Preferably Male CandidatesHands-on experience with document automation tools (e.g., DocuSign, HotDocs, Contract Express, or similar).Familiarity with US legal documentation standards and compliance requirements.Strong leadership, team management, and mentoring skills.Excellent analytical, organizational, and problem-solving abilities.Strong communication skills with the ability to interact with US clients.Detail-oriented and capable of handling multiple priorities in a fast-paced environment.